Author: Shawn Doyle Publisher: Sound Wisdom ISBN: 1937879429 Category : Business & Economics Languages : en Pages : 95
Book Description
Turn Your Customers Into Raving Fans! Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book, you will discover 10 Jolts to Jumpstarting Your Own Customer Service. Wether you are a small business owner, customer service manager or an employee working in customer service, this book will upgrade your performance and help you: Create raving fans through exceptional customer service. Lower marketing expenses by retaining your current customers and getting free word of mouth. Create a work environment that you are excited to go to each day. Written by small business and customer service activists', Shawn Doyle, CSP and Lauren Anderson. They share practical steps that you can take advantage of right now. You will be inspired with real world stories of extraordinary customer service that will help you see your own small business or position in a whole new way. So what are you waiting for? Jumpstart Your Customer Service today!
Author: Shawn Doyle Publisher: Sound Wisdom ISBN: 0768407826 Category : Business & Economics Languages : en Pages : 216
Book Description
Do you have a business? Do you want to start a business? Do you work for a business? Then this book should be the “cannot miss” book for you to read this year. In Jumpstart Your Business, you will learn the key tips, tools and techniques for igniting your entrepreneurial spirit as you run your business on a day-to-day basis. This book is written by two people who have combined experience of over 60 years working for and in their own businesses. They will share with you ten key elements that they believe can help a business owner get and stay motivated. In the book they share with you: The critical importance of having a mission and a vision statement Learning about a missing ingredient in many businesses – a business plan How to adjust your thinking and believe in yourself and your idea Building your support network and deciding who can help or hurt you The secrets to setting goals and holding yourself accountable Being a continuous learner and where to find those resources Getting and staying motivated through adversity and tough times Starting and running a business is not easy, but you can succeed and exceed even your own expectations. So- get ready to have the business you have always dreamed about – it’s time to Jumpstart Your Business!
Author: Shawn Doyle Publisher: Sound Wisdom ISBN: 164095077X Category : Business & Economics Languages : en Pages : 204
Book Description
Who doesn’t want to be happy? If there is one common goal in this world that everyone can agree on, it’s true happiness. The real question is HOW? How can you be happy, prosperous, and motivated? How can you live a life of intention? The answers are in this thought-provoking book, and it can be used as your blueprint for achieving HAPPINESS. In these pages, motivational speaker, bestselling author and executive coach, Shawn Doyle CSP will share with you the critical jolts to help JUMPSTART your happiness. This book is the result of thirty years of experience in motivational speaking, coaching, and training. Within this volume, you will learn the keys to unlocking your happiness including: The role that passion plays in happiness and maximum performance Understanding the power of goal-setting and achieving your dreams Hacks for changing your mindset to program yourself for happiness Ways to massively expand your expectations for life at work and home How to confront and flatten your fears once and for all How having a vision can impact your daily happiness Living a life that is extraordinary and joyful every day Identifying and being clear about your purpose in life And much much more! If you want to live a happy, prosperous, motivated, and intentional life—read this book and change your life today!
Author: Shawn Doyle Publisher: Sound Wisdom ISBN: 0768410452 Category : Business & Economics Languages : en Pages : 167
Book Description
There is an old saying that goes, “it’s not what you know, it’s who you know.” Even in today’s world this is still true. In Jumpstart Your Networking, Shawn Doyle CSP will share with you the tools, tips, and techniques for networking in order to grow your business, career, work, and social networks. This book includes important topics such as: The 10 mistakes most people make when networking. Identifying your networking goals and objectives. How to effectively network at events. How to talk with people when you network. Building your work and social networks. Using LinkedIn as a networking tool. Networking at the office. Joining groups as a networking strategy. Communication and follow-up for networking—what most people don’t do. Your overall networking strategy. Tracking and measurement—how do you know it’s working? Resources for networking.
Author: Michael Parrish DuDell Publisher: Disney Electronic Content ISBN: 1401306209 Category : Business & Economics Languages : en Pages : 158
Book Description
From the ABC hit show "Shark Tank," this book-filled with practical advice and introductions from the Sharks themselves-will be the ultimate resource for anyone thinking about starting a business or growing the one they have. Full of tips for navigating the confusing world of entrepreneurship, the book will intersperse words of wisdom with inspirational stories from the show. Throughout the book, readers will learn how to: Determine whether they're compatible with the life of a small business owner, shape a marketable idea and craft a business model around it, plan for a launch, run a business without breaking the bank (or burning themselves out), create a growth plan that will help them handle and harness success, and pitch an idea or business plan like a pro. Responding to the fans' curiosity about past show contestants, readers will also find approximately 10 "Where Are They Now" boxes in which they learn what happened to some of the most asked-about and/or most popular guests ever to try their luck in front of the Sharks-and what they learned in the process.
Author: John C. Maxwell Publisher: Center Street ISBN: 1455588377 Category : Business & Economics Languages : en Pages : 155
Book Description
In this 90-day growth guide, #1 New York Times bestselling author John C. Maxwell helps you prioritize your life to make each day count toward fulfilling your goals. Based on his Businessweek bestseller Today Matters, John Maxwell offers his roadmap for success by helping you seize the present. The way you prioritize and spend your time each day impacts your ability to reach your goals. Whether you are a new leader or looking to expand on your success, this book will help you focus by exploring how to maximize the potential of the most important day of your life -- today. Offering inspiring quotes and lessons, thought-provoking questions, and space for reflective notes, over the course of three short months this book will help learn to master the moment and set you on the path toward fulfilling your aspirations.
Author: Marilyn Heimberg Ross Publisher: Writer's Digest Books ISBN: 9780918880413 Category : Books Languages : en Pages : 0
Book Description
"Turn yourself into a marketing master and make tens of thousands of extra dollars with the ideas in this one-of-a-kind resource. Get your books into catalogs, rack up lucrative bulk premium sales, and do author signings and radio interviews that get outrageous results. Find the secret to generating tons of free publicity, then discover how to capitalize on it." "Add to that insider information on how to make the Internet a fabulous sales generator, penetrate libraries, sell to book clubs, and get onto the QVC Home Shopping Network - and you can't do without this guide."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Author: Doug Hall Publisher: ReadHowYouWant.com ISBN: 1459609484 Category : Business & Economics Languages : en Pages : 502
Book Description
Jump Start Your Business Brain details data-proven methods that can make your sales, marketing and business development measurably more effective. What makes this book unique is that the methods detailed are backed up with hard data. They're grounded in statistical analysis of the success and failures of more than 4,000 new products and services, and more than 6,000 innovation teams. The research quantifies the impact of a back-to-basic, customer-focused approach to sales, marketing and business development. The research also uncovers news regarding how you can measurably increase effectiveness in today's super-competitive, time-compressed and overstressed marketplace. It's the perfect book for today's up-and-coming executive.
Author: Shawn Doyle Publisher: Sound Wisdom ISBN: 1937879577 Category : Business & Economics Languages : en Pages : 184
Book Description
Are you productive? Would you like to be more productive? Are you frustrated that sometimes you have so much to do on your "to do" list that stuff ends up on the next day's "to do" list? Well, good news, help is here and you can be more productive! Nationally known speaker, author and coach, Shawn Doyle will share with you tons of simple tips and techniques for getting and staying productive. Here are some of the thought provoking areas that are covered: Target based goal setting: Knowing how to prioritize your time Don't fight the system: Selecting and using a time management system Productivity vampires: Activities that suck away your time Planning for maximum success: The inside secrets for successful planning Night owl or early bird: Looking at when you are most productive Doing the do: The power of making and using a daily "to do" list Thumbs down: How to say no and decline invitations gracefully Pardon the interruption: How to finally gain control of all those interruptions I have a robot: Using technology to get more done now The Power of R&R: How to use downtime to increase your productivity Follow the law: The 10 most powerful principles of productivity This high energy, fun and engaging book will help you get more done, be less stressed and finally take control of your work and life.
Author: Ross Smith Publisher: Pearson Education ISBN: 0138286655 Category : Business & Economics Languages : en Pages : 467
Book Description
In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
Author: Shawn Doyle
Author: Shawn Doyle
Author: Shawn Doyle
Author: Shawn Doyle
Author: Michael Parrish DuDell
Author: John C. Maxwell
Author: Marilyn Heimberg Ross
Author: Doug Hall
Author: Shawn Doyle
Author: Ross Smith