Author: Jane M. Hunter
Publisher: McGraw Hill Professional
ISBN: 9780071408578
Category : Business & Economics
Languages : en
Pages : 484
Book Description
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Telecommunications Billing Systems
Author: Jane M. Hunter
Publisher: McGraw Hill Professional
ISBN: 9780071408578
Category : Business & Economics
Languages : en
Pages : 484
Book Description
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Publisher: McGraw Hill Professional
ISBN: 9780071408578
Category : Business & Economics
Languages : en
Pages : 484
Book Description
In telecom, the right billing system, operating efficiently, is key to profitability. This title offers comprehensive, practical help to telecom managers facing strategic decisions in this area.
Telecommunications Billing
Author: A. T. Bell
Publisher: Virtualbookworm.com Publishing
ISBN: 1589397371
Category : Business & Economics
Languages : en
Pages : 337
Book Description
FINALLY AN ALL INCLUSIVE TELECOMMUNICATIONS BILLING REFERENCE! This book can easily be referred to as the bible of telecommunications billing. It far exceeds what any other author has previously been able to provide. For experienced telecommunications professionals, it provides important information on how to streamline existing billing business processes. It shows how an organization needs to evolve billing information and business system architectures to support the future needs of the consumer. It is a strategic billing reference which goes beyond basic billing concepts. For less experienced telecom professionals, it is an introductory reference for telecom billing. It provides the reader with the background necessary to understand all aspects of this difficult subject. This is an excellent billing textbook for new telecom students or individuals working in the telecommunications field. It surpasses any preceding books written on this subject. Unlike its counterparts, this book assumes no understanding of telecom billing. When finished, the reader will be well versed in billing terms, processes, and strategies.
Publisher: Virtualbookworm.com Publishing
ISBN: 1589397371
Category : Business & Economics
Languages : en
Pages : 337
Book Description
FINALLY AN ALL INCLUSIVE TELECOMMUNICATIONS BILLING REFERENCE! This book can easily be referred to as the bible of telecommunications billing. It far exceeds what any other author has previously been able to provide. For experienced telecommunications professionals, it provides important information on how to streamline existing billing business processes. It shows how an organization needs to evolve billing information and business system architectures to support the future needs of the consumer. It is a strategic billing reference which goes beyond basic billing concepts. For less experienced telecom professionals, it is an introductory reference for telecom billing. It provides the reader with the background necessary to understand all aspects of this difficult subject. This is an excellent billing textbook for new telecom students or individuals working in the telecommunications field. It surpasses any preceding books written on this subject. Unlike its counterparts, this book assumes no understanding of telecom billing. When finished, the reader will be well versed in billing terms, processes, and strategies.
Introduction to Telecom Billing
Author: Avi Ofrane
Publisher: Althos
ISBN: 9780974278742
Category : Technology & Engineering
Languages : en
Pages : 48
Book Description
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific calls, invoice creation, payment entry and management of communication with the customer. The authors have worked with hundreds of companies and many types of billing system and discovered that in the early 2000s, the functions of billing systems were dramatically changing due to the combining of voice, data and other types of services. Billing systems have also been transforming to allow for charging of non-traditional products and services such as candy from vending machines, tickets for entertainment events, and home delivery of pizza. This book provides the fundamentals for telecom billing and customer service systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments, and posting to the financial system. Also included are the fundamentals of Customer Relationship Management (CRM), account activation, account management, billing system costs, call center, collections, exchange message record (EMR), automatic message accounting (AMA), carrier inter-exchange billing exchange record (CIBER), transferred accounting process (TAP), network data management-usage (NDM-U), interim standard 124 (IS-124), applications service providers (ASPs), local number portability (LNP), and customer self-care.
Publisher: Althos
ISBN: 9780974278742
Category : Technology & Engineering
Languages : en
Pages : 48
Book Description
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific calls, invoice creation, payment entry and management of communication with the customer. The authors have worked with hundreds of companies and many types of billing system and discovered that in the early 2000s, the functions of billing systems were dramatically changing due to the combining of voice, data and other types of services. Billing systems have also been transforming to allow for charging of non-traditional products and services such as candy from vending machines, tickets for entertainment events, and home delivery of pizza. This book provides the fundamentals for telecom billing and customer service systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments, and posting to the financial system. Also included are the fundamentals of Customer Relationship Management (CRM), account activation, account management, billing system costs, call center, collections, exchange message record (EMR), automatic message accounting (AMA), carrier inter-exchange billing exchange record (CIBER), transferred accounting process (TAP), network data management-usage (NDM-U), interim standard 124 (IS-124), applications service providers (ASPs), local number portability (LNP), and customer self-care.
Telecommunications Management
Author: Nolan Vincent Jones
Publisher: Virtualbookworm Publishing
ISBN: 1589396197
Category : Telecommunication
Languages : en
Pages : 302
Book Description
In today's highly competitive technology-influenced telecommunications industry, customers are accustomed to a higher level of personal service and personalized product and service offerings. To meet that higher standard, companies need to learn and anticipate a customers needs in great detail and be able to respond quickly. This book provides business strategies for providers to effectively manage their business processes while evolving their information systems architectures to support the needs of the consumer. principles, manage the business, the staff, and the technology. This book takes a profound look at the telecommunication industries history, its business processes and the latest technologies driving the industry. This is an ideal textbook for introducing students to all facets of the telecommunications field as well as a great desktop reference for experienced professionals working in the industry. It addresses core business areas such as customer care and billing. which need to be in place to support integration of different business system architectures. Your company can use the information in this book to guide marketing, sales, and customer service activities that identify, attract and keep profitable customers.
Publisher: Virtualbookworm Publishing
ISBN: 1589396197
Category : Telecommunication
Languages : en
Pages : 302
Book Description
In today's highly competitive technology-influenced telecommunications industry, customers are accustomed to a higher level of personal service and personalized product and service offerings. To meet that higher standard, companies need to learn and anticipate a customers needs in great detail and be able to respond quickly. This book provides business strategies for providers to effectively manage their business processes while evolving their information systems architectures to support the needs of the consumer. principles, manage the business, the staff, and the technology. This book takes a profound look at the telecommunication industries history, its business processes and the latest technologies driving the industry. This is an ideal textbook for introducing students to all facets of the telecommunications field as well as a great desktop reference for experienced professionals working in the industry. It addresses core business areas such as customer care and billing. which need to be in place to support integration of different business system architectures. Your company can use the information in this book to guide marketing, sales, and customer service activities that identify, attract and keep profitable customers.
Introduction to Telecommunications Network Engineering, Second Edition
Author: Tarmo Anttalainen
Publisher: Artech House
ISBN: 1580535003
Category : Computers
Languages : en
Pages : 398
Book Description
Whether you are an executive or sales manager in a networking company, a data communications engineer, or a telecommunications professional, you must have a thorough working knowledge of the ever growing and interrelated array of telecom and data communications technologies. From protocols and operation of the Internet (IP, TCP, HTTP, ...) and its access systems such as ADSL, and GSM... to the basics of transmission and switching, this newly revised resource delivers an up-to-date introduction to a broad range of networking technologies, clearly explaining the networking essentials you need to know to be a successful networking professional. Moreover, the book explores the future developments in optical, wireless and digital broadcast communications.
Publisher: Artech House
ISBN: 1580535003
Category : Computers
Languages : en
Pages : 398
Book Description
Whether you are an executive or sales manager in a networking company, a data communications engineer, or a telecommunications professional, you must have a thorough working knowledge of the ever growing and interrelated array of telecom and data communications technologies. From protocols and operation of the Internet (IP, TCP, HTTP, ...) and its access systems such as ADSL, and GSM... to the basics of transmission and switching, this newly revised resource delivers an up-to-date introduction to a broad range of networking technologies, clearly explaining the networking essentials you need to know to be a successful networking professional. Moreover, the book explores the future developments in optical, wireless and digital broadcast communications.
Telecom Audit
Author: M S. Mastel
Publisher: McGraw Hill Professional
ISBN: 007142914X
Category : Technology & Engineering
Languages : en
Pages : 431
Book Description
Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. ·SAVINGS!!! – realize 40-60% savings with the information contained in the book ·“Show me the money” demo included·Review – assessing bills to know if you’re overpaying·Analysis – benchmarking, comparative technologies, ROI, tariff info, etc.·Negotiation – how to work with your various services to ensure you’re getting the best rates possible·Cost Justification – finding costs in other areas to justify expenditure in technology·Vendor Management – understanding where and how to go to get the best price·Recovery of capital – finding out if and when you’ve overpaid, and getting back $ when it’s due·Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring all the angles to get the most of your telecom dollars
Publisher: McGraw Hill Professional
ISBN: 007142914X
Category : Technology & Engineering
Languages : en
Pages : 431
Book Description
Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. ·SAVINGS!!! – realize 40-60% savings with the information contained in the book ·“Show me the money” demo included·Review – assessing bills to know if you’re overpaying·Analysis – benchmarking, comparative technologies, ROI, tariff info, etc.·Negotiation – how to work with your various services to ensure you’re getting the best rates possible·Cost Justification – finding costs in other areas to justify expenditure in technology·Vendor Management – understanding where and how to go to get the best price·Recovery of capital – finding out if and when you’ve overpaid, and getting back $ when it’s due·Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring all the angles to get the most of your telecom dollars
Telecommunications Cost Management
Author: Brian Dimarsico
Publisher: CRC Press
ISBN: 1420000136
Category : Computers
Languages : en
Pages : 354
Book Description
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Publisher: CRC Press
ISBN: 1420000136
Category : Computers
Languages : en
Pages : 354
Book Description
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
The Telecommunications Handbook
Author: Jyrki T. J. Penttinen
Publisher: John Wiley & Sons
ISBN: 1118678907
Category : Technology & Engineering
Languages : en
Pages : 1008
Book Description
This practical handbook and reference provides a complete understanding of the telecommunications field supported by descriptions and case examples throughout Taking a practical approach, The Telecommunications Handbook examines the principles and details of all of the major and modern telecommunications systems currently available to industry and to end-users. It gives essential information about usage, architectures, functioning, planning, construction, measurements and optimisation. The structure of the book is modular, giving both overall descriptions of the architectures and functionality of typical use cases, as well as deeper and practical guidelines for telecom professionals. The focus of the book is on current and future networks, and the most up-to-date functionalities of each network are described in sufficient detail for deployment purposes. The contents include an introduction to each technology, its evolution path, feasibility and utilization, solution and network architecture, and technical functioning of the systems (signalling, coding, different modes for channel delivery and security of core and radio system). The planning of the core and radio networks (system-specific field test measurement guidelines, hands-on network planning advices and suggestions for the parameter adjustments) and future systems are also described. Each chapter covers aspects individually for easy reference, including approaches such as: functional blocks, protocol layers, hardware and software, planning, optimization, use cases, challenges, solutions to potential problems Provides very practical detail on the planning and operation of networks to enable readers to apply the content in real-world deployments Bridges the gap between the communications in the academic context and the practical knowledge and skills needed to work in the telecommunications industry Section divisions include: General theory; Fixed telecommunications; Mobile communications; Space communications; Other and special communications; and Planning and management of telecommunication networks Covers new commercial and enhanced systems deployed, such as IPv6 based networks, LTE-Advanced and GALILEO An essential reference for Technical personnel at telecom operators; equipment and terminal manufacturers; Engineers working for network operators.
Publisher: John Wiley & Sons
ISBN: 1118678907
Category : Technology & Engineering
Languages : en
Pages : 1008
Book Description
This practical handbook and reference provides a complete understanding of the telecommunications field supported by descriptions and case examples throughout Taking a practical approach, The Telecommunications Handbook examines the principles and details of all of the major and modern telecommunications systems currently available to industry and to end-users. It gives essential information about usage, architectures, functioning, planning, construction, measurements and optimisation. The structure of the book is modular, giving both overall descriptions of the architectures and functionality of typical use cases, as well as deeper and practical guidelines for telecom professionals. The focus of the book is on current and future networks, and the most up-to-date functionalities of each network are described in sufficient detail for deployment purposes. The contents include an introduction to each technology, its evolution path, feasibility and utilization, solution and network architecture, and technical functioning of the systems (signalling, coding, different modes for channel delivery and security of core and radio system). The planning of the core and radio networks (system-specific field test measurement guidelines, hands-on network planning advices and suggestions for the parameter adjustments) and future systems are also described. Each chapter covers aspects individually for easy reference, including approaches such as: functional blocks, protocol layers, hardware and software, planning, optimization, use cases, challenges, solutions to potential problems Provides very practical detail on the planning and operation of networks to enable readers to apply the content in real-world deployments Bridges the gap between the communications in the academic context and the practical knowledge and skills needed to work in the telecommunications industry Section divisions include: General theory; Fixed telecommunications; Mobile communications; Space communications; Other and special communications; and Planning and management of telecommunication networks Covers new commercial and enhanced systems deployed, such as IPv6 based networks, LTE-Advanced and GALILEO An essential reference for Technical personnel at telecom operators; equipment and terminal manufacturers; Engineers working for network operators.
Telecom For Dummies
Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 1118052773
Category : Technology & Engineering
Languages : en
Pages : 395
Book Description
Find out how to manage your telecom services and save your company money! Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs
Publisher: John Wiley & Sons
ISBN: 1118052773
Category : Technology & Engineering
Languages : en
Pages : 395
Book Description
Find out how to manage your telecom services and save your company money! Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs
Evolution of Telecommunication Services
Author: Emmanuel Bertin
Publisher: Springer
ISBN: 3642415695
Category : Computers
Languages : en
Pages : 337
Book Description
In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.
Publisher: Springer
ISBN: 3642415695
Category : Computers
Languages : en
Pages : 337
Book Description
In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.