Institutional Memory as Storytelling

Institutional Memory as Storytelling PDF Author: Jack Corbett
Publisher: Cambridge University Press
ISBN: 1108805930
Category : Business & Economics
Languages : en
Pages : 126

Book Description
How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the differentiated polity. Drawing on four policy examples from four sectors (housing, energy, family violence and justice) in three countries (the UK, Australia and New Zealand), this Element argues that treating the way institutions remember as storytelling is both empirically salient and normatively desirable. It is concluded that the current conceptualisation of institutional memory needs to be recalibrated to fit the types of policy learning practices required by modern collaborative governance.

Working the Past

Working the Past PDF Author: Charlotte Linde
Publisher: Oxford University Press
ISBN: 0195140281
Category : Business & Economics
Languages : en
Pages : 261

Book Description
Stories told within institutions play a powerful role, helping to define not only the institution itself, but also its individual members. How do institutions use stories? How do those stories both preserve the past and shape the future? To what extent does narrative construct both collective and individual identity?Charlotte Linde's unique and far-reaching study addresses these questions by looking at the interplay of narratives, memory, and identity in a large insurance company. Her detailed ethnography looks at the role of stories within the institution and how they are employed by its members in both private and group settings. Analyzing the re-telling of certain key stories, she shows how the formation of "core" stories and their multiple re-tellings and modifications provide a means of formulating and promoting a cohesive group identity -- which in turn shapes the stories and identities of the individuals within the collective. Linde also looks at silences, and how stories not told also convey their version of the past.Working the Past shows how stories that might otherwise be seen as part of mundane daily life are in fact utterly essential to the formation and maintenance of individual and group identity. Her original research will appeal to those interested in narrative studies, linguistics, anthropology, sociology, and institutional memory.

Narratology in the Age of Cross-disciplinary Narrative Research

Narratology in the Age of Cross-disciplinary Narrative Research PDF Author: Sandra Heinen
Publisher: Walter de Gruyter
ISBN: 3110222426
Category : Language Arts & Disciplines
Languages : en
Pages : 319

Book Description
Narrative Research has developed into an international and interdisciplinary field. This volume collects fifteen essays which look at narrative and narrativity from various perspectives, including literary studies and hermeneutics, cognitive theory and creativity research, metaphor studies, and film theory and intermediality

Storytelling Organizations

Storytelling Organizations PDF Author: David M Boje
Publisher: SAGE
ISBN: 0857026720
Category : Business & Economics
Languages : en
Pages : 290

Book Description
"Boje does not reflect trends, he is among those who set them" - Hervé Corvellec, Department of Service Management, Lund University "How can I know what I think until I see what David Boje says? What he says about storytelling will forever change what we thought we knew about stories. With remarkable control over a complex argument, Boje recovers, re-punctuates, and re-animates a world of narrative and sensemaking that we have previously taken for granted!" - Karl E. Weick, Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology,Stephen M. Ross School of Business at the University of Michigan "Few people understand stories and storytelling as well as David Boje. It is a measure of Boje′s success as a theorist that the word story can never reclaim the innocence and simplicity it once enjoyed. Nor, with the benefit of his work, can organizations be viewed as spaces which occasionally or incidentally spawn stories. Boje′s eagerly awaited book forces us to question many of our assumptions about storytelling; it also demands that we revise several of our assumptions about what organizations are" - Yiannis Gabriel, The School of Management, Royal Holloway University of London "Our company is made up of lots of stories. We′ve found that ′stories′ get told and retold and become the fabric of an organization. ′Policies′ lay unread in the company handbook or training manual. David Boje taught me the value of stories in an organization. Stories are the ′oil′ that makes the gears work. How do you get your message heard in an organization with thousands of people? David Boje taught me the value of telling stories at Stew Leonard′s!" - Stew Leonard Jr., Stew Leonard Organization "David Boje is one of the world′s leading authorities on storytelling. His work has influenced a generation of organizational theorists and students. He not only provides new ways of understanding organizations but also provides fresh insights into the way in which stories function to provide meanings" - Heather Höpfl, University of Essex The idea of organizations using `storytelling′ to make sense of themselves and their environment has generated a lot of excitement. Written by the leading scholar in this field, David Boje explores how narrative and storytelling is an important part of an organization′s strategy, development and learning processes. With excellent examples from Nike, McDonald′s and Disney, readers are shown how the theory that underpins organizational storytelling connects with storytelling in everyday organizational life. David Boje′s theories and ideas in relation to the study of storytelling in organizations are highly influential and this book will be a `must have′ for any student or scholar interested in the area.

Researching Values

Researching Values PDF Author: Gry Espedal
Publisher: Springer Nature
ISBN: 3030907694
Category : Industrial organization
Languages : en
Pages : 314

Book Description
This open access book presents new approaches for researching values as they are performed or materialized. Values have been an important topic in academic literature for a long time; they are at the core of institutional theories and are often connected to ideals in organisations or ways of valuing. The various values-constructs are typically highlighted to underpin discussions of identity, ethos, and the purposive institutional work of leaders and employees. However, there is a need for more research on how values link and sustain actions and institutions. Contributors in this volume map and discuss useful methodological ways in which values and values work can be investigated and how research on values has been and can be applied. The chapters present different methods for collecting data, including interviews, observation and shadowing, as well as various methods for analyzing data, such as thematic, discourse and narrative analysis. Chapters also consider the role of the researcher and participant validation as a procedure to enhance the trustworthiness of the study. Finally, the book presents various empirical projects and issues related to and exemplifying values research. This book is a valuable guide for researchers and students who are looking for a practical understanding of how to research values and values work in organisations. The volume is a follow-up of the open access book, Understanding Values Work: Institutional Perspectives in Organisations and Leadership published by Palgrave Macmillan. Gry Espedal is Associate Professor at the master's program in values-based leadership at VID Specialized University, Norway. Beate Jelstad Løvaas is Associate Professor at the master ́s program in values-based leadership at VID Specialized University, Norway. Stephen Sirris is Professor of organisation and leadership at VID Specialized University, Norway. Arild Wæraas is Professor of organisation and leadership at VID Specialized University, Norway.

Memory

Memory PDF Author: Philippe Grimbert
Publisher: Simon and Schuster
ISBN: 1416560009
Category : Fiction
Languages : en
Pages : 178

Book Description
A runaway bestseller in Europe, "Memory" is a stunning combination of memoir and fiction. Twenty years after his mother and father jumped to their deaths, Grimbert, a psychoanalyst, explores the secrets that dominated his parents lives, in this beautiful and gripping novel.

Holocaust Memory in the Digital Age

Holocaust Memory in the Digital Age PDF Author: Jeffrey Shandler
Publisher: Stanford University Press
ISBN: 1503602966
Category : History
Languages : en
Pages : 231

Book Description
Holocaust Memory in the Digital Age explores the nexus of new media and memory practices, raising questions about how advances in digital technologies continue to influence the nature of Holocaust memorialization. Through an in-depth study of the largest and most widely available collection of videotaped interviews with survivors and other witnesses to the Holocaust, the University of Southern California Shoah Foundation's Visual History Archive, Jeffrey Shandler weighs the possibilities and challenges brought about by digital forms of public memory. The Visual History Archive's holdings are extensive—over 100,000 hours of video, including interviews with over 50,000 individuals—and came about at a time of heightened anxiety about the imminent passing of the generation of Holocaust survivors and other eyewitnesses. Now, the Shoah Foundation's investment in new digital media is instrumental to its commitment to remembering the Holocaust both as a subject of historical importance in its own right and as a paradigmatic moral exhortation against intolerance. Shandler not only considers the Archive as a whole, but also looks closely at individual survivors' stories, focusing on narrative, language, and spectacle to understand how Holocaust remembrance is mediated.

Traumatic Storytelling and Memory in Post-Apartheid South Africa

Traumatic Storytelling and Memory in Post-Apartheid South Africa PDF Author: Christopher J. Colvin
Publisher: Routledge
ISBN: 0429959028
Category : Social Science
Languages : en
Pages : 176

Book Description
This book explores the practice of traumatic storytelling that emerged out of the South African Truth and Reconciliation Commission and came to play a key role in the lives of the members of the Khulumani Support Group for victims of apartheid-era political violence. Group members found traumatic storytelling both frustrating and yet also an important form of memory work that shaped how they saw themselves in the post-apartheid era. Drawing on ethnographic fieldwork, the author examines how traumatic storytelling functioned not only as a kind of psychological healing and national political theatre, but also as a potent form of social relation, economic exchange, political activism, and expressive practice. With emphasis on the personal, social, and political significance of the act of traumatic storytelling, this volume asks why members of Khulumani, despite their many disappointments, continued to engage intensively in storying their experiences for themselves and others. Examining what powers storytelling held for both group members and their witnesses, and considering the ways in which storytelling enabled new senses of self and new understandings of what was possible in the years after the end of apartheid, this book considers what we might learn more broadly from the experiences of Khulumani about the possibilities—and limits—of traumatic-memory-making as an instrument of personal, social, and political repair. As such, it will appeal to scholars of sociology, anthropology, and criminology with interest in justice and post-conflict societies.

Storytelling in Organizations

Storytelling in Organizations PDF Author: Laurence Prusak
Publisher: Routledge
ISBN: 113636336X
Category : Business & Economics
Languages : en
Pages : 208

Book Description
This book is the story of how four busy executives, from different backgrounds and different perspectives, were surprised to find themselves converging on the idea of narrative as an extraordinarily valuable lens for understanding and managing organizations in the twenty-first century. The idea that narrative and storytelling could be so powerful a tool in the world of organizations was initially counter-intuitive. But in their own words, John Seely Brown, Steve Denning, Katalina Groh, and Larry Prusak describe how they came to see the power of narrative and storytelling in their own experience working on knowledge management, change management, and innovation strategies in organizations such as Xerox, the World Bank, and IBM. Storytelling in Organizations lays out for the first time why narrative and storytelling should be part of the mainstream of organizational and management thinking. This case has not been made before. The tone of the book is also unique. The engagingly personal and idiosyncratic tone comes from a set of presentations made at a Smithsonian symposium on storytelling in April 2001. Reading it is as stimulating as spending an evening with Larry Prusak or John Seely Brown. The prose is probing, playful, provocative, insightful and sometime profound. It combines the liveliness and freshness of spoken English with the legibility of a ready-friendly text. Interviews will all the authors done in 2004 add a new dimension to the material, allowing the authors to reflect on their ideas and clarify points or highlight ideas that may have changed or deepened over time.

Memory

Memory PDF Author: Susannah Radstone
Publisher: Fordham Univ Press
ISBN: 082323259X
Category : History
Languages : en
Pages : 574

Book Description
These essays survey the histories, the theories and the fault lines that compose the field of memory research. Drawing on the advances in the sciences and in the humanities, they address the question of how memory works, highlighting transactions between the interiority of subjective memory and the larger fields of public or collective memory.