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Author: Great Britain. National Audit Office Publisher: ISBN: Category : Hospitals Languages : en Pages : 42
Book Description
In July 2001, the National Audit Office investigated the accuracy and management of NHS waiting lists. It listed six NHS trusts where waiting lists had been inappropriately adjusted and promised further work on them. This report sets out the results of that examination, and takes account of a further three trusts where inappropriate adjustments have come to light. It finds that these nine trusts had waiting lists irregularities, three of them for some three years or more, affecting nearly 6,000 patient records. In five cases, the adjustments only came to light following patient, health authority or MP complaints, or adverse publicity. The adjustments varied significantly in their seriousness, ranging from those made by junior staff following established, but incorrect, procedures through to what appears to be deliberate manipulation or misstatement of the figures. The nine NHS trusts involved are: Barts and the London; Guy's and St Thomas'; Plymouth General; Redbridge Health Care; Salford Royal; South Warwickshire General; Stoke Mandeville; Surrey and Sussex Healthcare; and University College London. The report draws a number of conclusions about the procedures for investigating and dealing with alleged waiting list irregularities and dealing with staff found to have been involved, including the use of confidentiality clauses and the provision of references.
Author: Great Britain. National Audit Office Publisher: ISBN: Category : Hospitals Languages : en Pages : 42
Book Description
In July 2001, the National Audit Office investigated the accuracy and management of NHS waiting lists. It listed six NHS trusts where waiting lists had been inappropriately adjusted and promised further work on them. This report sets out the results of that examination, and takes account of a further three trusts where inappropriate adjustments have come to light. It finds that these nine trusts had waiting lists irregularities, three of them for some three years or more, affecting nearly 6,000 patient records. In five cases, the adjustments only came to light following patient, health authority or MP complaints, or adverse publicity. The adjustments varied significantly in their seriousness, ranging from those made by junior staff following established, but incorrect, procedures through to what appears to be deliberate manipulation or misstatement of the figures. The nine NHS trusts involved are: Barts and the London; Guy's and St Thomas'; Plymouth General; Redbridge Health Care; Salford Royal; South Warwickshire General; Stoke Mandeville; Surrey and Sussex Healthcare; and University College London. The report draws a number of conclusions about the procedures for investigating and dealing with alleged waiting list irregularities and dealing with staff found to have been involved, including the use of confidentiality clauses and the provision of references.
Author: Sheila Leatherman Publisher: CRC Press ISBN: 1315344955 Category : Medical Languages : en Pages : 336
Book Description
PUBLISHED IN ASSOCIATION WITH THE NUFFIELD TRUST Quality is an issue of central importance in the NHS and yet, despite a considerable number of initiatives, programmes and organisation that have focussed on improving quality in the NHS over recent years, there's no comprehensive, reliable balance and rigorous account of the strengths and weaknesses in healthcare delivery. This book provides an authoritative and accessible account of the state of quality in the NHS. Unless information on quality is properly gathered, organised, analysed and used, the health service will continue to lack a foundation on which sustained and systemic improvement can be based. The Quest for Quality in the NHS: a chartbook on quality of care in the UK is a comprehensive, rigorous and robust account of healthcare quality and will inform the public, managers, researchers and policymakers about gaps between what is possible, and what is delivered by the healthcare system.
Author: Michael Mandelstam Publisher: Jessica Kingsley Publishers ISBN: 1843104822 Category : Medical Languages : en Pages : 321
Book Description
Based on his experiences of helping to fight cuts and closures in Suffolk, Michael Mandelstam delivers a damning verdict on the mismanagement of the NHS at national, regional and local level. He charts the widespread cutbacks and closures, both rural and urban, to clinics, A&E services, beds, wards and scores of community hospitals. He outlines how humane care, particularly for older people, is compromised by the ruthless determination of NHS management to increase patient throughput and hit government-set targets. The author highlights how the chaotic change to the NHS is being driven by concealed agendas - including privatisation of the NHS, obsessive interference from central government as well as selective use, if not abandonment, of evidence-based practice. Seriously flawed and damaging decisions are the result, affecting the population at large as well as those most vulnerable - older people with chronic and complex needs, people with physical or learning disabilities and people with mental health problems. Above all, he exposes the scandalous lack of transparency and accountability behind changes that threaten to destroy the NHS.
Author: Rudolf Klein Publisher: Radcliffe Publishing ISBN: 1846194091 Category : Medical Languages : en Pages : 321
Book Description
The New Politics of the NHS has become established over a quarter century and five editions as the key overview of the NHS and its processes and paths of influence. This latest edition remains a clear, easy-to-read guide to often complex debates. It encompasses both the background of the evolution of the NHS since its foundation, and a completely up-to-date picture of its present and future in a more pluralistic - and possibly more financially austere - era in which deference to medical expertise is eroding and information on health and care is far more widely available. Assuming no prior knowledge of NHS politics and systems, The New Politics of the NHS focuses on management, structure, centralisation, funding, economic performance, challenges, current party political debates, interest groups and rationing, and also on the NHS's institutional and cultural continuity as a tax-funded service providing comprehensive, universal healthcare free at the point of delivery. It is a vital update for all healthcare professionals, NHS managers, policy makers and shapers, and those in special interest groups including patient advocacy organisations. From reviews of previous editions: ' A valuable insight into the discussions and decisions that determine such an important aspect of our daily life.' CANCER CARE NEWS
Author: Sarah Curtis Publisher: SAGE ISBN: 9780761968238 Category : Science Languages : en Pages : 354
Book Description
By relating theoretical arguments to specific landscapes Sarah Curtis develops the basis for a geographical analysis of health problems and proposes a range of strategies for reducing disadvantage and societal inequalities.
Author: Rudolf Klein Publisher: CRC Press ISBN: 1910227285 Category : Medical Languages : en Pages : 345
Book Description
The New Politics of the NHS has become established over 30 years as the key overview of the NHS, its processes and paths of influence. The seventh edition remains a clear, easy-to-read guide to often complex debates. It encompasses both the background of the evolution of the NHS since its foundation, and a completely up-to-date picture of its prese
Author: W Paul Vogt Publisher: SAGE ISBN: 144627571X Category : Social Science Languages : en Pages : 1761
Book Description
For more than 40 years, SAGE has been one of the leading international publishers of works on quantitative research methods in the social sciences. This new collection provides readers with a representative sample of the best articles in quantitative methods that have appeared in SAGE journals as chosen by W. Paul Vogt, editor of other successful major reference collections such as Selecting Research Methods (2008) and Data Collection (2010). The volumes and articles are organized by theme rather than by discipline. Although there are some discipline-specific methods, most often quantitative research methods cut across disciplinary boundaries. Volume One: Fundamental Issues in Quantitative Research Volume Two: Measurement for Causal and Statistical Inference Volume Three: Alternatives to Hypothesis Testing Volume Four: Complex Designs for a Complex World
Author: Dina Gray Publisher: John Wiley & Sons ISBN: 1119970709 Category : Business & Economics Languages : en Pages : 238
Book Description
A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better? Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and – most importantly – shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you’re measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including: Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones. Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.
Author: Leonard Holmes Publisher: Routledge ISBN: 1317064453 Category : Business & Economics Languages : en Pages : 222
Book Description
Over a century has passed and yet there is growing evidence that knowledge workers across the globe today are as constrained by F.W. Taylor's much-maligned The Principles of Scientific Management, as factory workers were in the early twentieth century. Re-Tayloring Management looks critically at Taylor's philosophy on management and contrasts it with other perspectives that have since emerged, along with the professionalization of management and the growth in business and management education. The contributors demonstrate that despite the complexity and uncertainty that organizations face, instead of designing work systems where knowledge and service workers have the freedom to apply knowledge and skills at the point they are most needed, managers are obsessed with maintaining tighter control. This approach conflicts with contemporary job design principles, which emphasise ’job crafting’, whereby individuals are encouraged to craft their role in a way that is congruent with their identity. Drawing on insights from academics with diverse backgrounds and interests, and organised around 'past', 'present' and 'future' themes, this book is a thought-provoking read for professional managers, as well as for postgraduate students and academics teaching and researching organizational studies and management.
Author: Wouter Van Dooren Publisher: Springer ISBN: 1137105410 Category : Political Science Languages : en Pages : 286
Book Description
Combining practical experience with academic analysis this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector.
Author: Great Britain. National Audit Office
Author: Great Britain. National Audit Office
Author: Sheila Leatherman
Author: Michael Mandelstam
Author: Rudolf Klein
Author: Sarah Curtis
Author: Rudolf Klein
Author: W Paul Vogt
Author: Dina Gray
Author: Leonard Holmes
Author: Wouter Van Dooren