Author: Sony, Michael
Publisher: IGI Global
ISBN: 1522598316
Category : Education
Languages : en
Pages : 462
Book Description
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Quality Management Implementation in Higher Education: Practices, Models, and Case Studies
Total Quality Management in Education
Author: Edward Sallis
Publisher: Psychology Press
ISBN: 0749437960
Category : Educational evaluation
Languages : en
Pages : 176
Book Description
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Publisher: Psychology Press
ISBN: 0749437960
Category : Educational evaluation
Languages : en
Pages : 176
Book Description
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Total Quality Management in Higher Education
Author: Sayeda Begum
Publisher: Taylor & Francis
ISBN: 1000332462
Category : Education
Languages : en
Pages : 204
Book Description
This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
Publisher: Taylor & Francis
ISBN: 1000332462
Category : Education
Languages : en
Pages : 204
Book Description
This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
Total Quality in Higher Education
Author: Ralph G. Lewis
Publisher: CRC Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 352
Book Description
This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.
Publisher: CRC Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 352
Book Description
This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.
Implementing Total Quality Management in Higher Education
Author: Robert Cornesky
Publisher: Magna Large Print Books
ISBN:
Category : Education
Languages : en
Pages : 164
Book Description
Concise approach to theories of TQM & tools needed to implement them in post secondary institutions.
Publisher: Magna Large Print Books
ISBN:
Category : Education
Languages : en
Pages : 164
Book Description
Concise approach to theories of TQM & tools needed to implement them in post secondary institutions.
Implementing Total Quality Management in Higher Education
Author:
Publisher:
ISBN:
Category : Total quality management
Languages : en
Pages : 133
Book Description
Publisher:
ISBN:
Category : Total quality management
Languages : en
Pages : 133
Book Description
Total Quality Management in Education
Author: Marmar Mukhopadhyay
Publisher: SAGE
ISBN: 9780761933687
Category : Business & Economics
Languages : en
Pages : 232
Book Description
This revised edition covers the philosophical underpinnings of total quality management, its instrumentalities as well as methods of strategic planning & implementation in educational institutions.
Publisher: SAGE
ISBN: 9780761933687
Category : Business & Economics
Languages : en
Pages : 232
Book Description
This revised edition covers the philosophical underpinnings of total quality management, its instrumentalities as well as methods of strategic planning & implementation in educational institutions.
Total Quality Management in Higher Education
Implementing Total Quality Management in Higher Education
Author: Larry Byrnes
Publisher: Magna Publication Incorporated
ISBN: 9781891859144
Category :
Languages : en
Pages : 133
Book Description
Publisher: Magna Publication Incorporated
ISBN: 9781891859144
Category :
Languages : en
Pages : 133
Book Description
Total Quality Management (TQM): Concepts, Implementation and Applications
Author: Jeffry A. Doney
Publisher:
ISBN: 9781536156010
Category :
Languages : en
Pages : 97
Book Description
The opening study in Total Quality Management (TQM): Concepts, Implementation and Applications investigates the quality of administrative services and student satisfactionan important dimension of Total Quality Managementprovided in higher education institutions. A questionnaire survey, developed using the well-known service quality model SERVQUAL, was used to explore its five dimensions, namely: reliability, assurance, tangibles, empathy, and responsiveness. Following this, the authors empirically examine the relationship between Total Quality Management-SMEs performance and organizational culture under a moderation model in the Kingdom of Saudi Arabia. The research utilizes partial least squares to examine the moderating effect of organizational culture on the association between Total Quality Management and SMEs performance. Lastly, the authors develop a model and empirically test it to assess the impact of Total Quality Management on incremental and radical innovation and customer satisfaction, finding that Total Quality Management is positively linked to incremental and radical innovation, whereas no association was found for radical innovation and customer satisfaction.
Publisher:
ISBN: 9781536156010
Category :
Languages : en
Pages : 97
Book Description
The opening study in Total Quality Management (TQM): Concepts, Implementation and Applications investigates the quality of administrative services and student satisfactionan important dimension of Total Quality Managementprovided in higher education institutions. A questionnaire survey, developed using the well-known service quality model SERVQUAL, was used to explore its five dimensions, namely: reliability, assurance, tangibles, empathy, and responsiveness. Following this, the authors empirically examine the relationship between Total Quality Management-SMEs performance and organizational culture under a moderation model in the Kingdom of Saudi Arabia. The research utilizes partial least squares to examine the moderating effect of organizational culture on the association between Total Quality Management and SMEs performance. Lastly, the authors develop a model and empirically test it to assess the impact of Total Quality Management on incremental and radical innovation and customer satisfaction, finding that Total Quality Management is positively linked to incremental and radical innovation, whereas no association was found for radical innovation and customer satisfaction.