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Author: Jennifer E. Mosley Publisher: Routledge ISBN: 1000007901 Category : Business & Economics Languages : en Pages : 206
Book Description
This volume offers empirically based insights and findings on the question of how human service organizations are reacting to the increasing need for greater impact, effectiveness, and performance. As demand for increased impact outstrips our knowledge of how best to achieve these goals, the book’s contributors discuss the innovative strategies being used to ensure that multiplex goals are being met and the degree to which client and staff concerns are being sacrificed for the organizational bottom line. Taken together, these discussions demonstrate that specific management strategies and collaboration based on trust and consideration of mission may help improve the quality of some services; however, many of the pressures which organizations and managers experience are resulting in lower staff morale, compromised missions, and inefficiencies. This book will be of interest to those researching human service agencies, as well as those with a broader concern for how organizations react to doing more with less. This book was originally published as a special issue of the Human Service Organizations journal.
Author: Jennifer E. Mosley Publisher: Routledge ISBN: 1000007901 Category : Business & Economics Languages : en Pages : 206
Book Description
This volume offers empirically based insights and findings on the question of how human service organizations are reacting to the increasing need for greater impact, effectiveness, and performance. As demand for increased impact outstrips our knowledge of how best to achieve these goals, the book’s contributors discuss the innovative strategies being used to ensure that multiplex goals are being met and the degree to which client and staff concerns are being sacrificed for the organizational bottom line. Taken together, these discussions demonstrate that specific management strategies and collaboration based on trust and consideration of mission may help improve the quality of some services; however, many of the pressures which organizations and managers experience are resulting in lower staff morale, compromised missions, and inefficiencies. This book will be of interest to those researching human service agencies, as well as those with a broader concern for how organizations react to doing more with less. This book was originally published as a special issue of the Human Service Organizations journal.
Author: Rebecca Ann Proehl Publisher: SAGE ISBN: 9780761922506 Category : Business & Economics Languages : en Pages : 292
Book Description
Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external and internal challenges: The public demands better se rvices at more reasonable costs. Clientele is more diverse, more strat ified, and more vocal than ever. The organizations themselves must kee p up with rapid changes in technological innovation and labor-manageme nt relationships. Organizational Change: The Human Services Challenge looks at the context of organizational change, describes how individua ls and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, bu t tailored for human service organizations. Proehl also discusses in d epth labor union-management issues, the political strategies leaders m ust use to implement change, and how to build collaborative relationsh ips in human services.
Author: Michael J. Austin Publisher: SAGE ISBN: 141294127X Category : Business & Economics Languages : en Pages : 304
Book Description
The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Author: Deborah Harley-McClaskey Publisher: SAGE Publications ISBN: 1483393127 Category : Social Science Languages : en Pages : 412
Book Description
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Author: Thomas Packard Publisher: Oxford University Press ISBN: 0197550010 Category : Political Science Languages : en Pages : 421
Book Description
Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equity, and inclusion. However, organizational change can be a difficult process and does not occur without a catalyst. Organizational Change for the Human Services presents an evidence-based conceptual framework for planning and implementing change within HSOs. This book outlines the process for organizational change from identifying a problem to following a strategy for success. Thomas Packard presents discussions on various methods such as team building, employee surveys, cultural change, organization redesign, and intrapraneurship. Case examples demonstrate how individuals can put theory into practice within their organizations. Written for current and future HSO leaders, this book delves into the tactics and change methods that will help guide individuals to enact change within their organizations. Packard has created an invaluable resource for HSO leaders who aspire to provide the best services and care for the clients and communities they serve.
Author: Christian Seelos Publisher: Stanford University Press ISBN: 1503600998 Category : Business & Economics Languages : en Pages : 257
Book Description
Innovation and Scaling for Impact forces us to reassess how social sector organizations create value. Drawing on a decade of research, Christian Seelos and Johanna Mair transcend widely held misconceptions, getting to the core of what a sound impact strategy entails in the nonprofit world. They reveal an overlooked nexus between investments that might not pan out (innovation) and expansion based on existing strengths (scaling). In the process, it becomes clear that managing this tension is a difficult balancing act that fundamentally defines an organization and its impact. The authors examine innovation pathologies that can derail organizations by thwarting their efforts to juggle these imperatives. Then, through four rich case studies, they detail innovation archetypes that effectively sidestep these pathologies and blend innovation with scaling. Readers will come away with conceptual models to drive progress in the social sector and tools for defining the future of their organizations.
Author: Simon Slavin Publisher: CRC Press ISBN: 9780789001085 Category : Business & Economics Languages : en Pages : 484
Book Description
Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies. Human Services Technology explains basic technological terms and gives you the history of technology uses before you explore other areas of Information Technology (IT). This essential guide will also improve your ability to find and understand recent research and information on important topics. Human Services Technology will expand your technical know-how and help you better serve clients by offering you proven methods and explanations, such as: describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers’decision making with information, and assist clients solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements understanding and dealing with the 10 most critical IT issues for management Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.
Author: Larry D. Watson Publisher: SAGE Publications ISBN: 148332494X Category : Social Science Languages : en Pages : 192
Book Description
Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.
Author: Institute of Medicine Publisher: National Academies Press ISBN: 0309068371 Category : Medical Languages : en Pages : 312
Book Description
Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Author: J. Gregory Dees Publisher: John Wiley & Sons ISBN: 0471151165 Category : Business & Economics Languages : en Pages : 352
Book Description
A hands-on resource that shows nonprofits how to adopt entrepreneurial behaviors and techniques The rising spirit of social entrepreneurship has created all kinds of new opportunities for nonprofit organizations. But at the same time, many are discovering more than their share of challenges as well. This essential book will help anyone in the field gain the necessary skills to meet these challenges. Written by the leading thinkers and practitioners in the field, Enterprising Nonprofits offers concise and engaging explanations of the most successful business tools being used by nonprofits today. The authors clearly describe all the concepts so you'll be able to embrace the methods of social enterprise for your organization. With this book, you'll learn how to use practical business techniques to dramatically improve the performance of your nonprofit. Praise for Enterprising Nonprofits "I can't imagine a better team to bring powerful insights and practical guidance to social entrepreneurs. Readers will be inspired by the examples, and then they will roll up their sleeves to apply the many useful management tools in this engaging book."-Rosabeth Moss Kanter, Harvard Business School, Author of Evolve!: Succeeding in the Digital Culture of Tomorrow "In one book, Enterprising Nonprofits does for social entrepreneurs what countless volumes have done for entrepreneurs in the business sector. A wonderful mixture of analysis, practical advice, and inspiration."-Paul Brest, President, William and Flora Hewlett Foundation All of the royalties from this book will be used by the Ewing Marion Kauffman Foundation to support continuing work on social entrepreneurship.
Author: Jennifer E. Mosley
Author: Jennifer E. Mosley
Author: Rebecca Ann Proehl
Author: Michael J. Austin
Author: Deborah Harley-McClaskey
Author: Thomas Packard
Author: Christian Seelos
Author: Simon Slavin
Author: Larry D. Watson
Author: Institute of Medicine
Author: J. Gregory Dees