Author: Dr. Lumumba U. Ubani Publisher: AuthorHouse ISBN: 1467009253 Category : Business & Economics Languages : en Pages : 464
Book Description
The book draws attention to the topic of hospitality and tourism Human Relations Management in Africa. It urges hospitality and tourism organisations in Africa to identify the urgent need for the major challenges and develop an in-depth human relations management practices which will balance global competitiveness, multi-national flexibility and the building of a worldwide interrelationship. Achieving this balance will require organisations to develop the cultural sensitivity and ability to manage and leverage learning for building future capabilities. In addressing the issues of developing effective human relations in hospitality and tourism management, the following areas should be considered: (1) Identifying the nature and the implications of national cultural differences within the body of human resources. (2) Establishing a basis for building understanding and awareness of cultural differences and how they may be managed. (3) Formulating a framework for developing a high performance strategy which takes account of cultural differences and leverages the diversity present in their organizations. The book has emphatically drawn the attention of management to their African indigenousness. This has expressly stated that the topic of African Management Human Behavioural orientation is a cardinal prerequisite for a viable human relations management strategy.
Author: Tom Baum Publisher: Springer Nature ISBN: 3030417352 Category : Science Languages : en Pages : 237
Book Description
This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.
Author: Dr. Lumumba Umunna Ubani Publisher: Xlibris Corporation ISBN: 1469144662 Category : Travel Languages : en Pages : 369
Book Description
WHAT A BOOK! Discover not only the lifes sustaining joy of Africa but the geography, the translucent and radiant beautiful sunny world of the tropical Africa. As an individual you need it. As a youth, you need it. As a corporate Executive, you need it. The children and the mothers need to come and experience Africa too! You must all come and see the real African once you go, you will never want to come back! The spiritual essence of the motherland, Africa, is beckoning on everyone to come. Perhaps you have never travelled to this beautiful continent called Africa. Or you may have thought that it is just a country. But no, it is the home land of all mankind. The mother land of every human being who must have fed from one pot before they spread out to various countries of the world. In fact, archeologically speaking, you are really, an African! Come and experience the uniqueness of this continent the second largest Continent on earth! This is a book of enlightenment about where the life on earth began just few millions years ago. Here is a book that will challenge you to read and re-read again. It is a classic book which will be treasured by all the present and future generations of people throughout the world. In its portrayal of topography, its geographical and Eco-logical canaries of Africa, you will be inspired not only to come to Africa right away, but once you go, you will want to live there for good! The author is praying and hoping that soon some of the most beautiful and wealthy nations in Africa will approve and grant 35% cost reduction for business and leisure tourists to make traveling possible for all who plans to come to Africa.
Author: Valeri, Marco Publisher: IGI Global ISBN: Category : Business & Economics Languages : en Pages : 333
Book Description
In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.
Author: Sita Vanka Publisher: Springer Nature ISBN: 9811556563 Category : Business & Economics Languages : en Pages : 314
Book Description
This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.
Author: Michael Z. Ngoasong Publisher: Springer Nature ISBN: 3030701719 Category : Business & Economics Languages : en Pages : 278
Book Description
This book provides a management perspective on the full historical, contemporary, and geographic landscape of hospitality and tourism (H&T) in Africa. In so doing, it critically assesses and challenges the applicability of Western theories within the African context and draws attention to the insights offered by African management concepts. A variety of key topics are examined, including, for example, H&T management practices and management innovation in Africa, the drivers of and variation in uptake of Western management practices, policies and strategies to promote the development of H&T organizations, the influence of management practices on the competitiveness of African countries as tourism destinations, and areas for improvement of H&T organizations in Africa in the digital age. The approach is multidisciplinary. Both local and global perspectives are presented by authors from Africa, Europe, North America, and Asia, with inclusion of intra- and inter-country comparisons. This book will be essential reading for scholars, students, businesses, and policy makers with an interest in H&T in Africa.
Author: Dennis Nickson Publisher: Routledge ISBN: 1136001468 Category : Business & Economics Languages : en Pages : 369
Book Description
Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
Author: Michael John Boella Publisher: Routledge ISBN: 0415632536 Category : Business & Economics Languages : en Pages : 354
Book Description
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Author: Kankaew, Kannapat Publisher: IGI Global ISBN: 1668474964 Category : Business & Economics Languages : en Pages : 335
Book Description
Human resources are critical within organizations, particularly in the modern world where technology can be acquired to produce the same quality of products. Today, in the context of the digitalized economy, hospitality organizations must ensure their human resources are evolving with the times to remain competitive. Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm discusses strategic human resource management in the hospitality industry and sheds light on every aspect of human resource management in the hospitality industry globally, such as from selection, recruitment, training and development, performance management, compensation and benefit, and employee retention. Covering key topics such as technology integration, leadership, and tourism, this reference work is ideal for industry professionals, managers, business owners, administrators, policymakers, researchers, academicians, scholars, instructors, and students.
Author: Dennis Nickson Publisher: Routledge ISBN: 1136397175 Category : Business & Economics Languages : en Pages : 321
Book Description
An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs
Author: Dr. Lumumba U. Ubani
Author: Tom Baum
Author: Dr. Lumumba Umunna Ubani
Author: Valeri, Marco
Author: Sita Vanka
Author: Michael Z. Ngoasong
Author: Dennis Nickson
Author: Michael John Boella
Author: Kankaew, Kannapat
Author: Dennis Nickson