Heart Healthy Hospitality PDF Download

Author: Mary Lynn Tucker
Publisher:
ISBN: 9780964478008
Category : Cooking
Languages : en
Pages : 164

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Book Description

Author: Brandon W. Johnson
Publisher: Bookhouse Fulfillment
ISBN: 9781592985791
Category : Business & Economics
Languages : en
Pages : 138

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Book Description
You may serve great food. You may have a beautiful building and grounds. You may have the hippest decor. You may have all of the newest technology wants and needs. In today's world, though, that's not enough. Because it's not just about all of those things or whether your marketing efforts bring customers to your place of business. It's about whether your hospitality will bring your guests back. Hospitality from the Heart-Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts. Jim has the experience and the work ethic that industry professionals admire and believe lead to success, but Jim still feels as if he is missing some¬thing. After finding himself and his wife at the quaint Gottschalk Inn for an unplanned weekend, that missing piece begins to appear and he learns the invaluable lessons of customer service, hospitality, and HEART. Hospitality from the Heart--Part II is where the lessons of the story meet the real world. It is a step-by-step guide for you to apply the principles of HEART into your organization and life. The result? Improved employee engagement, better morale, extraordinary service, greater customer loyalty, and increased profits. And best of all? A better place to work — for your team and for you.

Author: Micah Solomon
Publisher: SelectBooks, Inc.
ISBN: 159079379X
Category : Business & Economics
Languages : en
Pages : 191

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Book Description
Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Author: Jim Coleman
Publisher:
ISBN: 9780898158649
Category : Cookery
Languages : en
Pages : 0

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Author: Niki Gardy
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 52

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Book Description
Food and beverage service is ranked among the top 3 unhealthiest industries to work in, but it doesn't have to be unhealthy. Former bartender turned nutritionist and personal trainer, Niki spent 12 years working in a restaurant and she understands the unique health barriers faced in this industry. She shares her tips and advice on how you can overcome these barriers and be the healthiest version of yourself.

Author: Joseph C. Piscatella
Publisher: Workman Publishing
ISBN: 0761154574
Category : Health & Fitness
Languages : en
Pages : 329

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Book Description
One of the longest surviving bypass patients in the U.S. offers a year-long selection of motivational stories, inspirations, quotes, wisdom, meditations, tips and more, many of which have inspired him during his recovery and the maintenance of his health.

Author: Jim Coleman
Publisher:
ISBN: 9780756763381
Category : Cooking
Languages : en
Pages : 234

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Book Description
Not long ago, gourmet cuisine and heart-healthy eating were rarely mentioned in the same sentence. Now all of that is changing, thanks in large part to innovative chefs like Jim Coleman, who is working luscious, low-fat wonders at Philadelphia's Rittenhouse Hotel. The recipes in this elegant cookbook are cleverly updated classics, with all the flavor and very little fat, sodium, or cholesterol. Organized by season, these surprisingly easy-to-prepare dishes allow you to make use of the freshest available ingredients. All recipes have complete nutritional analysis and helpful notes on tailoring them to your specific dietary needs. A bonus chapter by dietitian/chef Marilyn Cerino highlights healthy eating strategies for every day. Color photos.

Author: Stephen C. Barth
Publisher: John Wiley & Sons
ISBN: 1119305047
Category : Business & Economics
Languages : en
Pages : 339

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Book Description
Hospitality Law: Managing Legal Issues in the Hospitality Industry, Fifth Edition takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to avoid liability. As a result, this book does look different than others on the market as the legal information contained is carefully selected to specifically correlate with helping students understand how to do the right thing, i.e., it is not a comprehensive book on the laws. Barth immediately helps readers learn about the legalities of situations and work through exercises – both individually and in groups -- to effectively apply them to hospitality management situations. Many instructors teach their course from a very applied perspective, which aligns with Barth’s approach.

Author:
Publisher:
ISBN:
Category : Bars (Drinking establishments)
Languages : en
Pages : 526

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Book Description

Author: Hendrickson Publishers
Publisher: Hendrickson Publishers
ISBN: 1619702576
Category : Religion
Languages : en
Pages : 50

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Book Description
Have you ever felt that in your efforts to be hospitable, you’re bombarded by feelings of stress, inadequacy, or pride? When our hospitality starts to look that way, it may be time to refocus on true hospitality; the kind where we simply share what we have by serving in love, letting God multiply it and magnify it for his glory. Through this study of Scripture, find out more about the spiritual practice of hospitality, modeled by the One who first welcomed us to His table. Readers will work through four chapters that include articles for reflection, Scripture verses, and discussion questions for deeper thought. Also includes a Leader’s Guide.