Government Sectors and Service Models PDF Download

Author: Ron Legarski
Publisher: SolveForce
ISBN:
Category : Business & Economics
Languages : en
Pages : 210

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Book Description
Government Sectors and Service Models: An In-Depth Analysis provides a comprehensive exploration of the multifaceted approaches to public service delivery and the administrative frameworks that support effective governance. Designed for students, professionals, and policymakers, the book delves into the dynamics of government operations across various sectors, including healthcare, education, public safety, transportation, and environmental management. It examines both traditional and emerging service models, offering detailed insights into their development, implementation, and societal impact. The book also addresses the challenges posed by technological advancements, political shifts, and evolving public expectations. Through case studies and critical analysis, it equips readers with the knowledge needed to understand and navigate the complexities of modern public administration.

Author: Brian Hunt
Publisher: CRC Press
ISBN: 1439840474
Category : Business & Economics
Languages : en
Pages : 190

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Book Description
The moment of truth-that instant when consumers experience and judge service quality-is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and fina

Author: James Rees
Publisher: Policy Press
ISBN: 1447322428
Category : Business & Economics
Languages : en
Pages : 296

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Book Description
This book offers a comprehensive overview of the role of the third sector--voluntary or nonprofit groups--in the delivery of public services in the United Kingdom. It details the historical development of the relationship between the government and the third sector, reviews major debates and controversies that have accompanied the increasing reliance on third-sector work in recent years, and explores the various fields in which third-sector activity is prominent.

Author: Ewan Ferlie
Publisher: Routledge
ISBN: 1135008035
Category : Business & Economics
Languages : en
Pages : 262

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Book Description
Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.

Author: Elena Glinskaya
Publisher: World Bank Publications
ISBN: 1464810761
Category : Business & Economics
Languages : en
Pages : 349

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Book Description
China is aging at an unprecedented rate. Improvements in life expectancy and the consequences of the decades-old family planning policy have led to a rapid increase in the elderly population. According to the United Nations World Population Prospects, the proportion of older people age 65 and over will increase by about one-fourth by 2030, and the elderly will account for about one quarter of the total population by 2050. Population aging will not only pose challenges for elder care but also have an impact on the economy and all aspects of society (World Bank, 2016a). The government is aware of the need to develop an efficient and sustainable approach to aged care. To this end, the General Office of the State Council issued the 12th Five-Year Plan for the Development of Aged Care Services in China and the Development Plan for a System of Social Services for the Aged (2011-2015). It is now in the process of formulating the 13th Five-Year National Plan on Aging, which will further elaborate and finalize the reform roadmap for 2016 to 2020. The Plan is expected to be finalized and launched by June 2016. The National Development and Reform Commission (NDRC) helped draft these plans and is now leading the development of policy measures for the provision of social services for the elderly. This volume has been prepared to support the translation of the broad ideas on aged care provision expressed in the 12th and 13th Five-Year Plans and other government plans into reality and to help the government tackle the challenges described above. It strives to identify a policy framework that fits the Chinese context and can be put in place gradually. Specifically, it aims to provide an up-to-date understanding of the evolving aged care landscape in China; review international experiences in long-term care provision, financing, and quality assurance and assess their relevance to China’s current situation; discuss implications of current developments and trends for the future of aged care in China; and propose policy options based on available evidence and best practices.

Author: Alessandro D'Atri
Publisher: Springer Science & Business Media
ISBN: 3790821489
Category : Business & Economics
Languages : en
Pages : 576

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Book Description
The ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (AIS: http://www.aisnet.org) which brings together both individual and institutional members. The Italian chapter has been established in 2003, and since then, it has promoted the exchange of ideas, experiences and knowledge among academics and professionals in Italy, devoted to the development, management, organization and use of Information Systems. The contents of this book are based on a selection of the best papers presented at the Annual Conference of the ItAIS, that has been held in Paris, in December 2008. The book adopts an interdisciplinary approach, recognizing the need to harness a number of different disciplines in both the theory and the practice of information systems. The work here presented is comprehensive and up-to-date in this subject. The contributions to this volume aim to disseminate academic knowledge and might be particularly relevant to practitioners in the field.

Author: Alan A. Powell
Publisher: Springer Science & Business Media
ISBN: 3642590691
Category : Business & Economics
Languages : en
Pages : 465

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Book Description
As Ken Wallis (1993) has pOinted out, all macroeconomic forecasters and policy analysts use economic models. That is, they have a way of going from assumptions about macroeconomic policy and the international environment, to a prediction of the likely future state of the economy. Some people do this in their heads. Increasingly though, forecasting and policy analysis is based on a formal, explicit model, represented by a set of mathematical equations and solved by computer. This provides a framework for handling, in a consistent and systematic manner, the ever-increasing amounts of relevant information. Macroeconometric modelling though, is an inexact science. A manageable model must focus only on the major driving forces in a complex economy made up of millions of households and fIrms. International economic agencies such as the IMF and OECD, and most treasuries and central banks in western countries, use macroeconometric models in their forecasting and policy analysis. Models are also used for teaching and research in universities, as well as for commercial forecasting in the private sector.

Author: Maria A. Wimmer
Publisher: Springer Science & Business Media
ISBN: 3540852034
Category : Business & Economics
Languages : en
Pages : 401

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Book Description
This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster. The 32 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on strategies and frameworks, motivators, and contexts, assessment, evaluation and benefit models for ICT investments, inclusion and user-centred design, interoperability and application of semantic technologies in e-government.

Author: Wang, John
Publisher: IGI Global
ISBN: 1609601408
Category : Business & Economics
Languages : en
Pages : 443

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Book Description
"This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher.

Author: Christopher Ansell
Publisher: Routledge
ISBN: 1134452926
Category : Business & Economics
Languages : en
Pages : 448

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Book Description
While innovation has long been a major topic of research and scholarly interest for the private sector, it is still an emerging theme in the field of public management. While ‘results-oriented’ public management may be here to stay, scholars and practitioners are now shifting their attention to the process of management and to how the public sector can create ‘value’. One of the urgent needs addressed by this book is a better specification of the institutional and political requirements for sustaining a robust vision of public innovation, through the key dimensions of collaboration, creative problem-solving, and design. This book brings together empirical studies drawn from Europe, the USA and the antipodes to show how these dimensions are important features of public sector innovation in many Western democracies with different conditions and traditions. This volume provides insights for practitioners who are interested in developing an innovation strategy for their city, agency, or administration and will be essential reading for scholars, practitioners and students in the field of public policy and public administration.