Gestión de la venta personal y de equipos comerciales PDF Download

Author: ROMÁN NICOLAS, SERGIO
Publisher: Ediciones Paraninfo, S.A.
ISBN: 8428395306
Category : Business & Economics
Languages : es
Pages : 314

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Book Description
El proceso de la venta personal y la gestión de la fuerza de ventas constituyen uno de los pilares fundamentales para el éxito comercial de las empresas en la actualidad. La labor comercial está ampliamente extendida en nuestra sociedad, con gran cantidad de personas dedicándose a esta actividad y con innumerables ofertas de trabajo que aparecen cada día en los principales portales de búsqueda de empleo.;Gestión de la venta personal y de equipos comerciales proporciona al lector una visión íntegra (se incluyen tanto las actividades que debe realizar el vendedor individual, como las que lleva a cabo el director/jefe de ventas para gestionar a su equipo), actualizada (se recogen las últimas tendencias en los temas tratados, con especial hincapié en las nuevas tecnologías y la venta en mercados internacionales) y equilibrada (se dirige tanto a un público académico como profesional) de la venta personal y la dirección de ventas.;Cada capítulo se presenta con la descripción de una breve situación empresarial relacionada con los aspectos que van a ser explicados a continuación. Se emplean, asimismo, diversos ejemplos y situaciones reales y fáciles de entender. Estos ejemplos se complementan con los últimos resultados de las investigaciones científicas nacionales e internacionales en el área de la venta personal y la dirección de ventas. Para ayudar al lector a afianzar los distintos conceptos tratados, al finalizar cada capítulo se plantean varios ejercicios de aplicación y casos prácticos.;La metodología utilizada y la cantidad y calidad de contenidos y actividades convierten este libro en una herramienta imprescindible para el estudio de la gestión de la venta personal y de equipos comerciales.;Sergio Román es Profesor Titular de Universidad en el Departamento de Comercialización e Investigación de Mercados de la Universidad de Murcia y cuenta con una amplia experiencia como asesor en gestión de equipos comerciales. Sus investigaciones han recibido diversos premios y ha publicado en revistas como Journal of the Academy of Marketing Science. Inés Küster es Catedrática de Universidad del Departamento de Comercialización e Investigación de Mercados de la Universidad de Valencia y asesora y consultora de empresas. Sus campos de especialización son el marketing estratégico, la venta y dirección de ventas, y el turismo. Es autora de diversos libros y artículos en publicaciones tanto nacionales como internacionales. Ha recibido diversos premios y reconocimientos a su trayectoria.

Author: World Bank
Publisher: World Bank Publications
ISBN:
Category : Business & Economics
Languages : en
Pages : 468

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This edition of the World Bank has been revised and expanded by the Terminology Unit in the Languages Services Division of the World Bank in collaboration with the English, Spanish, and French Translation Sections. The Glossary is intended to assist the Bank's translators and interpreters, other Bank staff using French and Spanish in their work, and free-lance translator's and interpreters employed by the Bank. For this reason, the Glossary contains not only financial and economic terminology and terms relating to the Bank's procedures and practices, but also terms that frequently occur in Bank documents, and others for which the Bank has a preferred equivalent. Although many of these terms, relating to such fields as agriculture, education, energy, housing, law, technology, and transportation, could be found in other sources, they have been assembled here for ease of reference. A list of acronyms occurring frequently in Bank texts (the terms to which they refer being found in the Glossary) and a list of international, regional, and national organizations will be found at the end of the Glossary.

Author: Pan American Railway Congress Association. Congress
Publisher:
ISBN:
Category : Railroads
Languages : en
Pages : 840

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Author: Alberto Bull
Publisher: Santiago, Chile : United Nations, Economic Commission for Latin America and the Caribbean
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 202

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Author: State of State of Illinois
Publisher:
ISBN:
Category :
Languages : en
Pages : 114

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Illinois 2021 Rules of the Road handbook, drive safe!

Author: Andrea Gay Zaragoza
Publisher: Editorial Almuzara
ISBN: 848356520X
Category : Business & Economics
Languages : en
Pages : 133

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Book Description
El corazón de mango teje la historia de una marca global con un estilo propio en los escaparates y la trastienda. Un título en el que los autores se adentran en el corazón de la compañía y analizan su modelo de gestión, sus planes de expansión y crecimiento y la estrategia corporativa.

Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

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Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Author: Alicia Rodríguez Rodríguez
Publisher: Editorial Elearning, S.L.
ISBN:
Category :
Languages : es
Pages : 340

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Book Description
Esta publicación corresponde a uno de los Módulos que componen el Certificado de Profesionalidad denominado COMT0411 – Gestión Comercial de Ventas. Una vez finalizado el Módulo, el alumno será capaz de Gestionar la Fuerza de Ventas y Coordinar el Equipo de Comerciales. Para ello, se estudiará la determinación de la fuerza de ventas, el reclutamiento y retribución de vendedores, el liderazgo del equipo de ventas. Además, también se darán nociones sobre la organización y control del equipo comercial, la formación y habilidades del equipo de ventas y la resolución de conflictos en el equipo comercial.

Author: Neil Rackham
Publisher: Taylor & Francis
ISBN: 1000111482
Category : Business & Economics
Languages : en
Pages : 253

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Book Description
True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

Author: Matthew Dixon
Publisher: Penguin
ISBN: 1101545895
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.