Gestión de la calidad (ISO 9001/2008) en el comercio PDF Download

Author:
Publisher: Editorial Vértice
ISBN: 8499311199
Category : Science
Languages : es
Pages : 319

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Book Description
Mediante este manual se da a conocer al lector los principales objetivos y beneficios que supone la implantación de un sistema de calidad en la empresa comercial, mediante los aspectos fundamentales de la misma, como son los conceptos de normalización, certificación y acreditación, las diferentes fases del proceso de implantación de un sistema de calidad, así como los requisitos de la norma ISO 9001 Entre sus líneas se aporta una visión global de las diferencias de los sistemas de calidad en las distintas áreas de actividad económica. ÍNDICE: 1.- Normalización, certificación y acreditación. 2.- Sistemas de gestión de la calidad y documentación general. 3.- Requisitos de la norma ISO 9001:2008 responsabilidad de la dirección. 4.- Planificación de la realización del producto y procesos relacionados con el cliente. 5.- Diseño y desarrollo, recursos humanos y compras. 6.- Producción y prestación del servicio. 7.- Medición, control del producto no conforme, análisis de datos y mejora. 8.- Implantación de un sistema de gestión de la calidad conforme a la ISO 9001:2008. 9.- Auditoría del sistema de gestión de la calidad. 10.- La gestión de la calidad según la EFQM. 11.- La gestión de la calidad según la calidad total. 12.- Costes de calidad. 13.- Situación actual del comercio en España. 14.- Gestión de la calidad en el ámbito del comercio. 15.- Visión práctica de la calidad.

Author: José Folgueras Méndez
Publisher: Springer Science & Business Media
ISBN: 3642211984
Category : Technology & Engineering
Languages : en
Pages : 1363

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This volume presents the proceedings of the CLAIB 2011, held in the Palacio de las Convenciones in Havana, Cuba, from 16 to 21 May 2011. The conferences of the American Congress of Biomedical Engineering are sponsored by the International Federation for Medical and Biological Engineering (IFMBE), Society for Engineering in Biology and Medicine (EMBS) and the Pan American Health Organization (PAHO), among other organizations and international agencies and bringing together scientists, academics and biomedical engineers in Latin America and other continents in an environment conducive to exchange and professional growth.

Author: Jorge Cornick
Publisher: Inter-American Development Bank
ISBN: 1597823171
Category : Political Science
Languages : en
Pages : 320

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Book Description
Productive development policies (PDPs) are notoriously hard. They involve a daunting level of technical detail, require public-private collaboration, are in constant danger of capture, and demand time consistency hard to achieve in a politically volatile region. Nevertheless, the potential of PDPs to revitalize the region’s economic performance and spur productivity growth cannot be ignored. This book takes an in-depth look at 17 cases involving productive development agencies from Argentina, Brazil, Costa Rica and Uruguay, identifying key features of institutional design and agency-level practices that make success more likely in this difficult policy arena. Careful study of these experiences might help successful productive development policies gain currency across the region. The cases in this book should not be seen as the exceptions that prove the rule of lackluster PDP performance, but rather as examples that demonstrate the rule can be broken.

Author: Pablo Cortés
Publisher: Springer
ISBN: 3319140787
Category : Technology & Engineering
Languages : en
Pages : 370

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This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014, hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management. The conference topics covered: operations research, modelling and simulation, computer and information systems, operations research, scheduling and sequencing, logistics, production and information systems, supply chain and logistics, transportation, lean management, production planning and control, production system design, reliability and maintenance, quality management, sustainability and eco-efficiency, marketing and consumer behavior, business administration and strategic management, economic and financial management, technological and organizational innovation, strategy and entrepreneurship, economics engineering, enterprise engineering, global operations and cultural factors, operations strategy and performance, management social responsibility, environment and sustainability. This book will be of interest to researchers and practitioners working in any of the fields mentioned above.

Author: Ricardo Martinez Cañas
Publisher: Frontiers Media SA
ISBN: 288971067X
Category : Science
Languages : en
Pages : 157

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Publisher:
ISBN: 9780857246332
Category :
Languages : en
Pages : 0

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Author: OECD
Publisher: OECD Publishing
ISBN: 9264227644
Category :
Languages : en
Pages : 282

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This review assesses the performance of Colombian agriculture over the last two decades, evaluates Colombian agricultural policy reforms and provides recommendations to address key challenges in the future.

Author: Donald V. L. Macleod
Publisher: Channel View Publications
ISBN: 1845413180
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
In what ways does tourism change the host community? This book offers original insights into the broad and deep influences of tourism, and places them within the historical context of globalisation. Intensive fieldwork spanning many years on a Canary Island has produced a rich portrayal of the community, examining the changes experienced in areas including their working lives, families, identities, local culture, values, attitudes, political structure and economic base. The tourists, predominantly independent, are also examined, and their unique impact analysed. The research emphasises the indigenous experience, and makes cross-cultural comparisons, especially with island communities. It employs the methods of sociocultural anthropology and includes the multidisciplinary findings of tourism studies: in doing so it is innovative and challenges standard understandings of the influence of specific types of tourism on small communities.

Author: Lorna Uden
Publisher: Springer
ISBN: 3030214516
Category : Computers
Languages : en
Pages : 549

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Book Description
This book contains the refereed proceedings of the 14th International Conference on Knowledge Management in Organizations, KMO 2019, held in Zamora, Spain, in July 2019. The 46 papers accepted for KMO 2019 were selected from 109 submissions and are organized in topical sections on: knowledge management models and analysis; knowledge transfer and learning; knowledge and service innovation; knowledge creation; knowledge and organization; information systems and information science; data mining and intelligent science; social networks and social aspects of KM; big data and IoT; and new trends in IT.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :

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[Vol. 2:] contributions from representatives of international and regional organizations and telecommunication operators and manufacturers / official statements and addresses.