Crossing the Global Quality Chasm PDF Download

Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309477891
Category : Medical
Languages : en
Pages : 399

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Book Description
In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care.

Author:
Publisher: World Bank Publications
ISBN: 9780821346006
Category : Political Science
Languages : en
Pages : 180

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Book Description
Much of the devastation caused by the recent earthquake in Turkey was the result of widespread corruption between the construction industry and government officials. Corruption is part of everyday public life and we tend to take it for granted. However, preventing corruption helps to raise city revenues, improve service delivery, stimulate public confidence and participation, and win elections. This book is designed to help citizens and public officials diagnose, investigate and prevent various kinds of corrupt and illicit behaviour. It focuses on systematic corruption rather than the free-lance activity of a few law-breakers, and emphasises practical preventive measures rather than purely punitive or moralistic campaigns.

Author: Joseph R. Petrucelli
Publisher: John Wiley & Sons
ISBN: 111907407X
Category : Business & Economics
Languages : en
Pages : 565

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Book Description
Dig to the root of public fraud with deep exploration of theory, standards, and norms Preventing Fraud and Mismanagement in Government identifies common themes in public fraud and corruption, describes the forces that drive them, and provides an objective standard of good practices with no political bent. From Bridgegate to Iran-Contra, this book walks through the massive scandals that resulted from public mismanagement and fraud to illustrate how deeply-entrenched, entity-specific norms can differ from actual best practices. The discussion includes the theoretical underpinnings of public fraud, and how intense corporate culture and limited exposure to outside practice standards can lead to routine deviation from normal behavior and moral standards. You'll find a compendium of practices that illustrate actual norms, allowing you to compare your own agency's culture and operations to standard practice, and contrast the motivations for fraud in the public and private sectors. Public agencies and governmental entities are generally driven by a pubic benefit or goal, but are widely varied in the ability and desire to deliver value while retaining best practices. This book explicitly explores the common patterns of agency practices and cultural norms, and describes how they can easily cross over into illegal acts. Understand why fraud exists in the public sector Discover how your agency's mindset diverges from the norm Review cases where agency practices diverged from best financial practices Learn good practices in an objective, nonpolitical context The government/public sector provides some of the most basic services that are critical to a functioning society. Lacking a profit motive, these agencies nonetheless show a pattern of fraud and borderline behavior that could be mitigated with the adoption of standards and best practices. Preventing Fraud and Mismanagement in Government shares a canon of knowledge related to public operations and fraud, providing deep insight into the causes, solutions, and prevention.

Author: Jeff Cortese
Publisher: Taylor & Francis
ISBN: 1000582612
Category : Political Science
Languages : en
Pages : 194

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Book Description
Public Corruption in the United States provides a comprehensive view of public corruption, including discussion on its types, methods, trends, challenges, and overall impact. It is the first book of its kind to examine in plain language the breadth of criminal public corruption in the United States, not just at a superficial level, but in a deeper context. By critically examining acts of corruption of elected, appointed and hired government officials (legislators, law enforcement, judges, etc.) at the local, state, and federal levels, the reader gains insight into the inner workings of corruption, including its relationship to terrorism and organized criminal networks. Using simple language and easy-to-understand examples, this book is about empowering investigators, compliance professionals, educators, public officials, and everyday citizens who seek to better serve, support, and protect their communities and their country.

Author: J. Edgardo Campos
Publisher: World Bank Publications
ISBN: 0821367269
Category : Business & Economics
Languages : en
Pages : 484

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Book Description
Corruption... How can policymakers and practitioners better comprehend the many forms and shapes that this socialpandemic takes? From the delivery of essential drugs, the reduction in teacher absenteeism, the containment of illegal logging, the construction of roads, the provision of water andelectricity, the international trade in oil and gas, the conduct of public budgeting and procurement, and the management of public revenues, corruption shows its many faces. 'The Many Faces of Corruption' attempts to bring greater clarity to the often murky manifestations of this virulent and debilitating social disease. It explores the use of prototype road maps to identify corruption vulnerabilities, suggests corresponding 'warning signals,' and proposes operationally useful remedial measures in each of several selected sectors and for a selected sampleof cross cutting public sector functions that are particularlyprone to corruption and that are critical to sector performance.Numerous technical experts have come together in this effort to develop an operationally useful approach to diagnosing and tackling corruption. 'The Many Faces of Corruption' is an invaluable reference for policymakers, practitioners, andresearchers engaged in the business of development.

Author: World Bank
Publisher: World Bank Publications
ISBN: 0821394762
Category : Political Science
Languages : en
Pages : 127

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Book Description
This book chronicles the anti-corruption reforms in public services in Georgia since the Rose Revolution in late 2003. Through a series of case studies, the book draws out the how of these reforms and distills the key success factors.

Author: World Bank
Publisher: World Bank Publications
ISBN: 9780821361405
Category : Business & Economics
Languages : en
Pages : 276

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Book Description
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.

Author: Peter C. Kratcoski
Publisher: Springer
ISBN: 3319923331
Category : Social Science
Languages : en
Pages : 307

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Book Description
This textbook provides an overview of the major types of fraud and corrupt activities found in private and public agencies, as well as the various methods used to prevent fraud and corruption. It explores where opportunities for fraud exist, the personal characteristics of those who engage in fraud, as well as their prevention and control. This work covers fraud in the financial sector, insurance, health care, and police organizations, as well as cybercrime. It covers the relationship between fraud, corruption, and terrorism; criminal networks; and major types of personal scams (like identity theft and phishing). Finally, it covers the prevention and control of fraud, through corporate whistle blowing, investigative reporting, forensic accounting, and educating the public. This work will be of interest to graduate-level students (as well as upper-level undergraduates) in Criminology & Criminal Justice, particularly with a focus on white collar and corporate crime, as well as related fields like business and management.

Author: Tomas Brytting
Publisher: Gower Publishing, Ltd.
ISBN: 9780566091537
Category : Business & Economics
Languages : en
Pages : 300

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Book Description
Examines how whole organisations behave when fraud and corruption occur, exploring the interactions between perpetrators, victims and bystanders. Provides insights on training and motivating employees to reduce the occurrence and threat of fraud. Includes reference to real life cases.

Author: Oliver May
Publisher: Routledge
ISBN: 1317032225
Category : Business & Economics
Languages : en
Pages : 354

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Book Description
There are an estimated 40,000 international Non-Government Organisations (NGOs), working in an enormous global aid industry; official development assistance alone reached £90bn in 2014. This is supplemented by huge voluntary giving – the UK public, for example, give around £1bn a year to overseas causes. These organisations face a unique challenge from fraud and corruption. Operating in the world’s most under-developed and fragile environments, with minimal infrastructure and trust-based cultures, the risk is high. And, being wholly reliant on donors and supporters for income, so are the stakes. Researchers make different estimates of the scale of the problem facing the sector. Some research implies that losses to the global aid budget caused by occupational fraud and abuse may be in the billions of pounds, while those to the British public's voluntary overseas donations could be in the tens of millions. For many sector professionals working in the developing world, these estimates are readily believable. Fighting Fraud and Corruption in the Humanitarian and Global Development Sector by Oliver May is a timely, accessible and relevant how-to guide, which explores the scale and nature of the threat, debunks pervasive myths, and shows readers how to help their NGOs to better deter, prevent, detect and respond to fraud and corruption.