Fit for Service PDF Download

Author: J. A. Houlding
Publisher: Oxford University Press, USA
ISBN:
Category : History
Languages : en
Pages : 492

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Author: David J. Anderson
Publisher:
ISBN: 9781732821200
Category : Business & Economics
Languages : en
Pages : 324

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Book Description
Are your products and services fit for purpose?How would you know? Do you know why your customers choose you, your products, and your services? If not, how can you find out? In this new book from the best-selling author of Kanban: Successful Evolutionary Change for Your Technology Business, David J. Anderson, together with Alexei Zheglov, teach you how to answer these questions and more. . . . How do you know whether a change is an improvement?When is an improvement a step too far?When might you be overserving your market? Using highly accessible examples from transportation, broadcasting, entertainment, food and beverage, online retailing, telecommunications, software applications, pharmaceuticals, sports and recreation, automotive manufacturing, and retailing, Anderson and Zheglov teach you how to choose the right metrics to drive the behavior you need to catalyze improvements that directly affect customer satisfaction. Using their unique brand of storytelling, they show how to segment your market based on customer purpose, how to establish fitness criteria metrics as your key performance indicators (KPIs), how to use your frontline staff to sense your market, and alternatively, using Fit-for-Purpose Surveys and the Fitness Box Score. Using the highly pragmatic, actionable guidance of the Fit-for-Purpose Framework, you will learn how to select market segments that align to your strategy, how to design products and services that align to customer expectations, and how to take actions to amplify successful markets and switch off unsuccessful ones. This book will help you find new customers in new market segments, better satisfy your existing customers, and keep them all coming back for more. Fit for Purpose is for executives, strategic planners, product managers, product planners, portfolio managers, service designers, service delivery managers, and anyone who wants to understand better how to manage for long-term survival and profitability in the complex and volatile markets of the 21st Century.

Author: Vinay Couto
Publisher: John Wiley & Sons
ISBN: 1119268532
Category : Business & Economics
Languages : en
Pages : 296

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A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Author: Paul Selig
Publisher: Penguin
ISBN: 1524705209
Category : Body, Mind & Spirit
Languages : en
Pages : 370

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The third work in channeler Paul Selig's acclaimed Mastery Trilogy guides readers to the knowledge of their true selves. "The crown jewel of the mastery trilogy--the most important spiritual work of our time."--Aubrey Marcus, New York Times bestselling author of Own the Day, Own Your Life, founder and CEO of Onnit The channeled literature of Paul Selig--who receives clairaudient dictation from unseen intellects called the Guides--has quickly become the most important and celebrated expression of channeling since A Course In Miracles rose to prominence in the 1970s. Selig's previous trilogy of channeled wisdom--I Am the Word, The Book of Love and Creation, and The Book of Knowing and Worth--won a large following around the world for its depth, intimacy, and psychological insight. The first two books of his new Mastery Trilogy, The Book of Mastery and The Book of Truth, likewise attained popularity and praise. Now, Selig continues the "Teachings of Mastery" with the widely anticipated third volume in the series: The Book of Freedom, which shows readers how to find full expression as the Divine Self through surrender and acquiescence to the true nature of their being.

Author: Grenada
Publisher:
ISBN:
Category : Grenada
Languages : en
Pages : 898

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Author:
Publisher:
ISBN:
Category : South Africa
Languages : en
Pages : 868

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Consists of reports of various Select Committees, each with a distinctive title.

Author: Canada. Parliament. House of Commons
Publisher:
ISBN:
Category : Canada
Languages : en
Pages : 1138

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Author: Trinidad
Publisher:
ISBN:
Category : Trinidad
Languages : en
Pages : 638

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Vols. through 1887 include only Trinidad.

Author: Aubrey Marcus
Publisher: HarperCollins
ISBN: 0062684094
Category : Self-Help
Languages : en
Pages : 489

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Book Description
The founder and CEO of Onnit, the mega lifestyle brand and one of the fastest growing companies in the country, teaches us how one single day of positive choices leads to a lifetime of concrete strategies for better living, optimal performance, and a stronger mind, body, and spirit. Human optimization thought leader Aubrey Marcus’s personal and professional mission rests on a single question: How can we get the most out of our body and mind on a daily basis? Marcus answers that question in Own the Day, Own Your Life an empowering handbook that guides readers to optimize every moment of the day, from waking in the morning, through work and play, until bedtime each night. With small, actionable changes implemented throughout the course of one day, we can feel better, perform more efficiently, and live happier. And these daily habits turn into weekly routines, ultimately becoming part of lifelong healthy choices. From workouts and diet to inbox triage, mindfulness, shower temperature, and sex, this ground-breaking manual provides simple strategies for each element of your day. Drawing from the latest studies and traditional practices from around the world, Own the Day, Own Your Life delivers an optimization philosophy, including cutting-edge life-hacking tips, nutritional expertise, brain upgrades, and fitness regiments. Own the Day, Own Your Life is a must-have "choose-your-own-adventure" guide for the everyman and everywoman—packed with pragmatic and effective strategies that empower you to enjoy your life, take charge of your health, and own the day.

Author: Sir William Grant MacPherson
Publisher:
ISBN:
Category : Medicine, Military
Languages : en
Pages : 552

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