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Author: Jim Clemmer Publisher: Jim Clemmer ISBN: 9780771591662 Category : Business & Economics Languages : en Pages : 422
Book Description
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
Author: Jim Clemmer Publisher: Jim Clemmer ISBN: 9780771591662 Category : Business & Economics Languages : en Pages : 422
Book Description
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
Author: Rex Mendoza Publisher: Shepherds Voice Publications, Inc. ISBN: 9710072145 Category : Business & Economics Languages : en Pages : 238
Book Description
If you’ve always wondered how to take the leap from being a struggling employee to an affluent entrepreneur and investor, look no further. On the heels of the smashing success of his debut book, Rex Mendoza’s much-awaited second offering will not leave you disappointed. Brimming with illuminating stories from his personal journey from the bottom of the corporate ladder to the owner of several multimillion-peso businesses, Rex will fire you up to blaze your own trail to success from employee to entrepreneur and investor. In these pages, you will learn how to: • Become an entrepreneur and investor while being an employee • Determine your financial, emotional, and professional readiness to take the leap from employee to entrepreneur • Overcome common excuses that keep you from pursuing entrepreneurship • Create momentum and harness energy to break away from your comfort zones • Plough back and invest in yourself to achieve greater success • Apply fundamental principles and compelling convictions in investing • Define, measure, monitor, and achieve genuine success • And many more!
Author: Peter Straub Publisher: Tachyon Publications ISBN: 1616962070 Category : Fiction Languages : en Pages : 386
Book Description
“Superstar editor Datlow makes no missteps...." —Publishers Weekly Take a terrifying journey with literary masters of suspense, including Peter Straub, Kim Newman, and Caitlín R. Kiernan, visiting a place where the other is somehow one of us. These electrifying tales redefine monsters from mere things that go bump in the night to inexplicable, deadly reflections of our day-to-day lives. Whether it's a seemingly devoted teacher, an obsessive devotee of swans, or a diner full of evil creatures simply seeking oblivion, the monstrous is always there—and much closer than it appears.
Author: Julie Sedivy Publisher: Harvard University Press ISBN: 067498028X Category : Language Arts & Disciplines Languages : en Pages : 369
Book Description
From an award-winning writer and linguist, a scientific and personal meditation on the phenomenon of language loss and the possibility of renewal. As a child Julie Sedivy left Czechoslovakia for Canada, and English soon took over her life. By early adulthood she spoke Czech rarely and badly, and when her father died unexpectedly, she lost not only a beloved parent but also her firmest point of connection to her native language. As Sedivy realized, more is at stake here than the loss of language: there is also the loss of identity. Language is an important part of adaptation to a new culture, and immigrants everywhere face pressure to assimilate. Recognizing this tension, Sedivy set out to understand the science of language loss and the potential for renewal. In Memory Speaks, she takes on the psychological and social world of multilingualism, exploring the human brainÕs capacity to learnÑand forgetÑlanguages at various stages of life. But while studies of multilingual experience provide resources for the teaching and preservation of languages, Sedivy finds that the challenges facing multilingual people are largely political. Countering the widespread view that linguistic pluralism splinters loyalties and communities, Sedivy argues that the struggle to remain connected to an ancestral language and culture is a site of common ground, as people from all backgrounds can recognize the crucial role of language in forming a sense of self. Distinctive and timely, Memory Speaks combines a rich body of psychological research with a moving story at once personal and universally resonant. As citizens debate the merits of bilingual education, as the worldÕs less dominant languages are driven to extinction, and as many people confront the pain of language loss, this is badly needed wisdom.
Author: Michelle Gibbings Publisher: John Wiley & Sons ISBN: 0730383970 Category : Business & Economics Languages : en Pages : 243
Book Description
In a tough or toxic work environment, are you brave enough to challenge your own thinking and shift your own perspective to make relationships work? Bad Boss is for anyone who is in — or who is keen to avoid — a negative workplace environment characterised by ineffective leadership. Believe it or not, bad bosses are not bad people, and there are concrete steps you can take to improve your situation. Inside, author Michelle Gibbings shares wisdom drawn from decades in corporate leadership. It takes teamwork at every level to create an environment where everyone can flourish. If you dare to examine your own role in your current situation and take action today, you stand to gain better relationships and greater career satisfaction. Challenge the standard leadership practices and transform a tough situation to the benefit of all. Learn how to: determine where the problem really lies identify your role in the bad boss situation strategise your best option forward take action using concrete tools reflect and monitor progress for long-term gain. Bad Boss will take the edge off your stressful work environment and provide you with key actionable steps to turn things around.
Author: John Fram Publisher: Harlequin ISBN: 1488055777 Category : Fiction Languages : en Pages : 473
Book Description
A Best Book of 2020 from Library Journal, CrimeReads, and BookPage “Marks the debut of an already accomplished novelist.” —John Banville The town of Bentley holds two things dear: its football, and its secrets. But when star quarterback Dylan Whitley goes missing, an unremitting fear grips this remote corner of Texas. Joel Whitley was shamed out of conservative Bentley ten years ago, and while he’s finally made a life for himself as a gay man in New York, his younger brother’s disappearance soon brings him back to a place he thought he’d escaped for good. Meanwhile, Sheriff’s Deputy Starsha Clark stayed in Bentley; Joel’s return brings back painful memories—not to mention questions—about her own missing brother. And in the high school hallways, Dylan’s friends begin to suspect that their classmates know far more than they’re telling the police. Together, these unlikely allies will stir up secrets their town has long tried to ignore, drawing the attention of dangerous men who will stop at nothing to see that their crimes stay buried. But no one is quite prepared to face the darkness that’s begun to haunt their nightmares, whispering about a place long thought to be nothing but an urban legend: an empty night, a flicker of light on the horizon—The Bright Lands. Shocking, twisty and relentlessly suspenseful, John Fram’s debut is a heart-pounding story about old secrets, modern anxieties and the price young men pay for glory.
Author: Jim Clemmer
Author: Jim Clemmer
Author: Rex Mendoza
Author: Jim Clemmer
Author: Peter Straub
Author: Julie Sedivy
Author: United States. Navy Department. Bureau of Aeronautics
Author: Michelle Gibbings
Author: Tracy Martin
Author: 
Author: John Fram