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Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight

Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight PDF Author: U.s. Government Accountability Office
Publisher: Createspace Independent Publishing Platform
ISBN: 9781973913986
Category : Education, Higher
Languages : en
Pages : 42

Book Description
" Education issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during fiscal year 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. GAO was asked to examine Education's management of the program. This report addresses (1) the type of Direct Loan information Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. GAO reviewed Education's contracts, policies, and procedures; analyzed its oversight reports and processes; and reviewed servicer websites and other information provided to borrowers. GAO also interviewed officials from Education, the Consumer Financial Protection Bureau, servicers that serve over 95 percent of Direct Loan borrowers, and a nongeneralizable sample of 24 borrowers selected randomly from Education data. "

Student Loans

Student Loans PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Federal aid to higher education
Languages : en
Pages : 48

Book Description


Direct Student Loan Program

Direct Student Loan Program PDF Author: Cornelia M. Ashby
Publisher: DIANE Publishing
ISBN: 9780756739737
Category :
Languages : en
Pages : 50

Book Description


Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight

Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight PDF Author: U.s. Government Accountability Office
Publisher: Createspace Independent Publishing Platform
ISBN: 9781973913986
Category : Education, Higher
Languages : en
Pages : 42

Book Description
" Education issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during fiscal year 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. GAO was asked to examine Education's management of the program. This report addresses (1) the type of Direct Loan information Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. GAO reviewed Education's contracts, policies, and procedures; analyzed its oversight reports and processes; and reviewed servicer websites and other information provided to borrowers. GAO also interviewed officials from Education, the Consumer Financial Protection Bureau, servicers that serve over 95 percent of Direct Loan borrowers, and a nongeneralizable sample of 24 borrowers selected randomly from Education data. "

Federal Student Loans

Federal Student Loans PDF Author: United States Government Accountability Office
Publisher: Createspace Independent Publishing Platform
ISBN: 9781982009137
Category :
Languages : en
Pages : 42

Book Description
FEDERAL STUDENT LOANS: Education Could Improve Direct Loan Program Customer Service and Oversight

Managing the Federal Direct Student Loan Program

Managing the Federal Direct Student Loan Program PDF Author: United States. Congress. House. Committee on Government Operations. Human Resources and Intergovernmental Relations Subcommittee
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 190

Book Description
The House Subcommittee on Human Resources and Intergovernmental Relations met to hear testimony from leaders in government and higher education on managing the federal direct student loan program. Focus was on the Department of Education's plans to correct existing management problems of the Guaranteed Student Loan Program and implement the additional responsibilities of managing a direct lending loan program. Statements are included from the following: Robert E. Andrews, New Jersey Representative; Stephanie Bloomingdale, U.S. Students Association; Thomas A. Butts, for the American Council on Education, American Association of State Colleges and Universities, American Association of Community Colleges, National Association of College and University Business Officers, and National Association of State Universities and Land Grant Colleges; Clarence C. Crawford, :U.S. General Accounting Office; Orcilia Zuniga Forbes, University of New Mexico; William F. Goodling, Representative from Pennsylvania; Madeline Kunin, U.S. Department of Education; Thomas E. Petri, Representative from Wisconsin; Anne Sturtevant, Emory University (Tennessee); and Edolphus Towns, Representative from New York. (JB)

Government-run Student Loans

Government-run Student Loans PDF Author: United States. Congress. House. Committee on Education and the Workforce. Subcommittee on Higher Education and Workforce Training
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 72

Book Description


Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight : Report to Congressional Requesters

Federal Student Loans, Education Could Improve Direct Loan Program Customer Service and Oversight : Report to Congressional Requesters PDF Author: United States. Government Accountability Office
Publisher:
ISBN:
Category : Education, Higher
Languages : en
Pages : 38

Book Description


Oversight on national direct student loan program regulations

Oversight on national direct student loan program regulations PDF Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Postsecondary Education
Publisher:
ISBN:
Category :
Languages : en
Pages : 140

Book Description


Federal Family Education Loan Program

Federal Family Education Loan Program PDF Author: George A. Scott
Publisher: DIANE Publishing
ISBN: 9781422329214
Category :
Languages : en
Pages : 54

Book Description
Concerns have been raised about the Dept. of Education¿s role in overseeing the lenders & schools that participate in the largest of the Federal government¿s student loan programs, the Federal Family Education Loan Program (FFELP). The author was asked to analyze the Dept. of Education¿s use of its oversight, guidance, & enforcement authorities under FFELP. To do this, the author reviewed departmental documents & Federal laws, regulations, & cases & interviewed officials from the Dept. of Education & the student loan industry. Includes recommendations. Charts & tables.

Direct Loan School Guide

Direct Loan School Guide PDF Author:
Publisher:
ISBN:
Category : Federal aid to education
Languages : en
Pages : 508

Book Description