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Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674276604
Category : Business & Economics
Languages : en
Pages : 180

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Exit, Voice, and Loyalty

Exit, Voice, and Loyalty PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674276604
Category : Business & Economics
Languages : en
Pages : 180

Book Description
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Exit and Voice

Exit and Voice PDF Author: Lauren Duquette-Rury
Publisher: University of California Press
ISBN: 0520321960
Category : Social Science
Languages : en
Pages : 306

Book Description
A free open access ebook is available upon publication. Learn more at www.luminosoa.org. Sometimes leaving home allows you to make an impact on it—but at what cost? Exit and Voice is a compelling account of how Mexican migrants with strong ties to their home communities impact the economic and political welfare of the communities they have left behind. In many decentralized democracies like Mexico, migrants have willingly stepped in to supply public goods when local or state government lack the resources or political will to improve the town. Though migrants’ cross-border investments often improve citizens’ access to essential public goods and create a more responsive local government, their work allows them to unintentionally exert political engagement and power, undermining the influence of those still living in their hometowns. In looking at the paradox of migrants who have left their home to make an impact on it, Exit and Voice sheds light on how migrant transnational engagement refashions the meaning of community, democratic governance, and practices of citizenship in the era of globalization.

Exits, Voices and Social Investment

Exits, Voices and Social Investment PDF Author: Keith Dowding
Publisher: Cambridge University Press
ISBN: 1107022428
Category : Business & Economics
Languages : en
Pages : 207

Book Description
Examines how people's investment or stake in their communities affects the provision of public services.

Exit Zero

Exit Zero PDF Author: Christine J. Walley
Publisher: University of Chicago Press
ISBN: 0226871819
Category : Social Science
Languages : en
Pages : 237

Book Description
Winner of CLR James Book Prize from the Working Class Studies Association and 2nd Place for the Victor Turner Prize in Ethnographic Writing. In 1980, Christine J. Walley’s world was turned upside down when the steel mill in Southeast Chicago where her father worked abruptly closed. In the ensuing years, ninety thousand other area residents would also lose their jobs in the mills—just one example of the vast scale of deindustrialization occurring across the United States. The disruption of this event propelled Walley into a career as a cultural anthropologist, and now, in Exit Zero, she brings her anthropological perspective home, examining the fate of her family and that of blue-collar America at large. Interweaving personal narratives and family photos with a nuanced assessment of the social impacts of deindustrialization, Exit Zero is one part memoir and one part ethnography— providing a much-needed female and familial perspective on cultures of labor and their decline. Through vivid accounts of her family’s struggles and her own upward mobility, Walley reveals the social landscapes of America’s industrial fallout, navigating complex tensions among class, labor, economy, and environment. Unsatisfied with the notion that her family’s turmoil was inevitable in the ever-forward progress of the United States, she provides a fresh and important counternarrative that gives a new voice to the many Americans whose distress resulting from deindustrialization has too often been ignored. This book is part of a project that also includes a documentary film.

Exit, Voice and Loyalty in Asia

Exit, Voice and Loyalty in Asia PDF Author: Takashi Inoguchi
Publisher: Springer
ISBN: 9811047243
Category : Social Science
Languages : en
Pages : 242

Book Description
This book provides insightful observations and analyses of Asian citizens’ behaviour associated with requests to get a permit in conditions typically characterized by bureaucratic callousness. Using the AsiaBarometer Survey data on quality of life, it studies various types of behaviour using the multi-level regression models for 32 countries. In doing so, the book provides insights into how these societies cope with the state’s bureaucratism using Albert Hirschman’s concepts of Exit, Voice and Loyalty. Arguments are then juxtaposed with issues such as rampant corruption, government regulatory principles and measures, and calls by international organisations and non-governmental groups for business firms to be more strictly bound. Given the generally receding tide of democracy in Asian societies, this book will be of interest to academics, business, mass media and other professionals.

Exit to Freedom

Exit to Freedom PDF Author: Calvin C. Johnson, Jr.
Publisher: University of Georgia Press
ISBN: 9780820327846
Category : Biography & Autobiography
Languages : en
Pages : 328

Book Description
"The only firsthand account of a wrongful conviction overturned by DNA evidence"--Cover.

The Rhetoric of Reaction

The Rhetoric of Reaction PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674768680
Category : Political Science
Languages : en
Pages : 216

Book Description
Hirschman maps the diffuse and treacherous world of reactionary rhetoric in which conservative public figures, thinkers, and polemicists have been arguing against progressive agendas and reforms for 200 years. Ultimately, he shows that progressives are apt to employ related rhetorical postures, which are as biased as their reactionary counterparts.

Development Projects Observed

Development Projects Observed PDF Author: Albert O. Hirschman
Publisher: Brookings Institution Press
ISBN: 0815726430
Category : Business & Economics
Languages : en
Pages : 227

Book Description
Originally published in 1967, the modest and plainly descriptive title of Development Projects Observed is deceptive. Today, it is recognized as the ultimate volume of Hirschman's groundbreaking trilogy on development, and as the bridge to the broader social science themes of his subsequent writings. Though among his lesser-known works, this unassuming tome is one of his most influential. It is in this book that Hirschman first shared his now famous "Principle of the Hiding Hand." In an April 2013 New Yorker issue, Malcolm Gladwell wrote an appreciation of the principle, described by Cass Sunstein in the book's new foreword as "a bit of a trick up history's sleeve." It can be summed up as a phenomenon in which people's inability to foresee obstacles leads to actions that succeed because people have far more problem-solving ability that they anticipate or appreciate. And it is in Development Projects Observed that Hirschman laid the foundation for the core of his most important work, Exit, Voice, and Loyalty, and later led to the concept of an "exit strategy."

A Propensity to Self-subversion

A Propensity to Self-subversion PDF Author: Albert O. Hirschman
Publisher: Harvard University Press
ISBN: 9780674715585
Category : Business & Economics
Languages : en
Pages : 282

Book Description
In the substantial essays that open this collection, Hirschman reappraises points he made in such books as Exit, Voice, and Loyalty, The Strategy of Economic Development, and the Rhetoric of Reaction. Subsequent essays fruitfully reexplore the themes of Latin American development and market society that have occupied him throughout his career. Hirschman also forays into new puzzles, such as the likely impact, negative or otherwise, of the Eastern European revolutions of 1989 on the Third World, the on-and-off connections between political and economic progress, and the role of conflict in enhancing community spirit in a liberal democracy.

Exit A

Exit A PDF Author: Anthony Swofford
Publisher: Simon and Schuster
ISBN: 1847395902
Category : Fiction
Languages : en
Pages : 297

Book Description
1989. Severin Boxx is the seventeen-year-old son of an Air Force pilot who lives on a military base in Japan. He loves -- from afar -- Virginia Kindwall, the daughter of the general who runs the base. Virginia is tough and sophisticated beyond her years, and when she falls in with the Japanese underground her dealings result in her disappearance and Severin is forced to return to America. 2006. Unhappily married and living in San Francisco, Severin's life is turned upside-down by the arrival of a postcard from General Kindwall, now dying in a hospital in Vietnam, asking him to find his daughter before he dies. But the search for Virginia will take him back to the country of his youth, and to unexpected consequences for both. Suffused with the same intensity of emotion and facility with language as Jarhead, Anthony Swofford's debut novel marks the arrival of a major new voice in fiction.