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Author: Titus De Silva Publisher: CRC Press ISBN: 1466582588 Category : Business & Economics Languages : en Pages : 467
Book Description
As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organization. Essential Management Skills for Pharmacy and Business Managers supplies the understanding you will need to manage the day-to-day challenges in this increasingly competitive environment. Presenting a wealth of information on how to resolve common issues across all sectors of the pharmacy environment, it uses case studies to illustrate the methods required to create a patient-focused business where teamwork flourishes and continuous improvement becomes a reality. The book describes the kinds of things that will most often go wrong in organizations of all types and sizes and provides proven methods for resolving these issues. It explains how to develop and implement an effective quality management system in the pharmacy or a retail operation that complies with external standards. Outlining an efficient performance appraisal system, it describes how to manage diversity and details time-tested problem solving, conflict management, and stress management techniques. With coverage that includes employee management, quality management, and quality assurance, the book describes how to create a harmonious work environment that promotes effective communication between pharmacy staff, medical professionals, care givers, patients, and customers. Complete with links to further information in each chapter, it arms you with the tools to empower and motivate your employees to provide world-class patient and customer care.
Author: Titus De Silva Publisher: CRC Press ISBN: 1466582588 Category : Business & Economics Languages : en Pages : 467
Book Description
As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organization. Essential Management Skills for Pharmacy and Business Managers supplies the understanding you will need to manage the day-to-day challenges in this increasingly competitive environment. Presenting a wealth of information on how to resolve common issues across all sectors of the pharmacy environment, it uses case studies to illustrate the methods required to create a patient-focused business where teamwork flourishes and continuous improvement becomes a reality. The book describes the kinds of things that will most often go wrong in organizations of all types and sizes and provides proven methods for resolving these issues. It explains how to develop and implement an effective quality management system in the pharmacy or a retail operation that complies with external standards. Outlining an efficient performance appraisal system, it describes how to manage diversity and details time-tested problem solving, conflict management, and stress management techniques. With coverage that includes employee management, quality management, and quality assurance, the book describes how to create a harmonious work environment that promotes effective communication between pharmacy staff, medical professionals, care givers, patients, and customers. Complete with links to further information in each chapter, it arms you with the tools to empower and motivate your employees to provide world-class patient and customer care.
Author: Lynette R. Bradley-Baker Publisher: American Pharmacists Association (APhA) ISBN: 9781582121543 Category : Medical Languages : en Pages : 0
Book Description
Getting Started as a Pharmacy Manager is designed to provide an easy and concise resource of relevant information for the new pharmacist graduate or newly promoted pharmacy manager. The information in the book is applicable to real-life situations, regardless of practice setting, because it provides insights into issues that most pharmacy managers will face, such as human resources, financial procedures, pharmacy law and patient confidentiality, business plan development, and successful leadership development. Profiles of pharmacy managers provide additional insight into the way to prepare for, maintain, and sustain a successful career in pharmacy management.
Author: Steven B. Kayne Publisher: Pharmaceutical Press ISBN: 9780853695639 Category : Business & Economics Languages : en Pages : 410
Book Description
Although pharmacy students and pharmacists receive considerable training and guidance on pharmacy practice, relatively little published information is available on business management specifically relevant to pharmacy. This new text provides a comprehensive introduction to the fundamentals of business management, and will help guide both potential and practising pharmacists, pharmacy owners, branch managers and students through the many pitfalls of running a successful pharmacy. A series of case studies serves to illustrate how material may be applied in practice.
Author: Dennis H. Tootelian Publisher: Pharmaceutical Press ISBN: 0857110187 Category : Business & Economics Languages : en Pages : 461
Book Description
"Essentials of Pharmacy Management is an accessible introduction to management in an increasingly business-oriented environment. It provides a jump-start to leadership roles and career advancement. This textbook provides pharmacy students with an understanding of business processes used, and how those processes impact their practice of pharmacy in providing patient care. The material provides those who aspire to become managers in healthcare organizations with a foundation of how to manage in an environment that is focused on "the business of healthcare." For pharmacists who prefer not to move into management positions, the book explains how and why business decisions are made relative to practice."--Publisher.
Author: DK Publisher: Penguin ISBN: 0744076323 Category : Business & Economics Languages : en Pages : 482
Book Description
Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager’s Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager’s Handbook for quick reference when you’re in need of guidance or work through each section at your own pace to become the best manager you can be. Series Overview: DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style, covering a range of essential topics, from managing, coaching, and mentoring teams and individuals to time management, communication, leadership, and strategic thinking. Each guide is clearly presented for ease of reference, with visual pointers, tips, and infographics.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 0749463309 Category : Business & Economics Languages : en Pages : 320
Book Description
This eighth edition of the best-selling How to be an Even Better Manager covers 50 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself. Thoroughly revised and updated, with nine new chapters providing timely advice on topics such as benchmarking, cost cutting, improving organizational capability and recovering from setbacks, this is an invaluable handbook for current and aspiring managers. How to be an Even Better Manager provides sound guidelines that will help you to develop a broad base of managerial skills and knowledge. Even the most experienced manager needs to keep abreast of new developments and brush up on essential competencies, so this new edition will continue to be an invaluable aid.
Author: Shane P. Desselle Publisher: McGraw Hill Professional ISBN: 9780071418690 Category : Medical Languages : en Pages : 628
Book Description
Editors Desselle and Zgarrick have brought together 33 contributed chapters in their endeavor to prepare pharmacy students for the realities of managing a practice. After a section on why it's important to study management in pharmacy school, coverage includes the various ins-and-outs of managing oneself (understanding stress), operations, people,
Author: Andrew M. Peterson Publisher: CRC Press ISBN: 1466589639 Category : Business & Economics Languages : en Pages : 340
Book Description
Over the past years, the changing nature of pharmacy practice has caused many to realize that the practice must not only be managed, but also led. Leadership and Management in Pharmacy Practice discusses a variety of leadership and managerial issues facing pharmacists now and in the future. This second edition has been reorganized by placing leader
Author: Leigh W. Cellucci Publisher: Gateway to Healthcare Management ISBN: 9781567933352 Category : Health services administration Languages : en Pages : 0
Book Description
Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment. Topics and techniques covered include: Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.
Author: Titus De Silva
Author: Titus De Silva
Author: Lynette R. Bradley-Baker
Author: Marie A. Chisholm-Burns
Author: Steven B. Kayne
Author: Dennis H. Tootelian
Author: DK
Author: Michael Armstrong
Author: Shane P. Desselle
Author: Andrew M. Peterson
Author: Leigh W. Cellucci