Essential Communications Skills for Managers, Volume II PDF Download

Author: Walter St. John
Publisher: Business Expert Press
ISBN: 1631576577
Category : Business & Economics
Languages : en
Pages : 295

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Book Description
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into “Things to Know” and “Things to Do.”

Author: Walter St. John
Publisher: Business Expert Press
ISBN: 1631576550
Category : Business & Economics
Languages : en
Pages : 299

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Book Description
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into “Things to Know” and “Things to Do.”

Author: DK
Publisher: Penguin
ISBN: 1465443096
Category : Business & Economics
Languages : en
Pages : 98

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Book Description
A practical guide to effective communication that will give you the information and skills to succeed. Find out how to improve your communication skills by learning to understand your audience, communicate strategically, and discover which delivery approach is right for you. You'll develop confidence, learn to listen effectively, and give and receive helpful feedback. This guide includes tips, dos and don'ts, and "In Focus" features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, select the right visual support, and use body language. Read it cover-to-cover, or dip in and out of topics for quick reference.

Author: Janis Fischer CHAN
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215123
Category : Business & Economics
Languages : en
Pages : 171

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Book Description
Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message—whether written, or spoken, in person or via e-mail—with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: • Communicate clearly and correctly to avoid misunderstanding and get your message across • Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader • Ask the right type of question to elicit information, encourage a response, or create a relationship • Master the techniques of successful presentations from planning to delivery • Analyze your audience before communicating your ideas in any format • Choose the most appropriate mode for communicating your message • Use effective language to express your ideas clearly in well-constructed letters, proposals, memos, and e-mail. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Author: Walter St. John
Publisher:
ISBN:
Category :
Languages : en
Pages : 252

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Book Description
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into "Things to Know" and "Things to Do."

Author: Reginald L. Bell
Publisher: Business Expert Press
ISBN: 1949991148
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
Managerial Communication for Professional Development offers a unique functions approach to managerial skills. It explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions when professional skills are needed the most. The windows into practical reality adds contemporary information pertinent to key concepts in the chapters. Focusing on topics such as public image, impression management, reprimanding employees’ unproductive behaviors at work, effective presentations skills, employment communication best practices, and claims and argument missteps managers make during crisis. The contents of this book will help managers and future managers understand the professional development skills essential to management communication functions.

Author: Shalini Verma
Publisher: Vikas Publishing House
ISBN: 9325981173
Category : Business & Economics
Languages : en
Pages :

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Book Description
This book Business Communication: Essential Strategies for Twenty-first Century Managers brings together application-based knowledge and necessary workforce competencies in the field of communication. The second edition utilizes well-researched content and application-based pedagogical tools to present to the readers a thorough analysis on how communication skills can become a strategic asset to build a successful managerial career. With the second edition, Teaching Resource Material in the form of a Companion Website is also being provided. This book must be read by students of MBA, practicing managers, executives, corporate trainers and professors. KEY FEATURES • Learning Objectives: They appear at the beginning of each chapter and enumerate the topics/concepts that the readers would gain an insight into after reading the chapter • Marginalia: These are spread across the body of each chapter to clarify and highlight the key points • Case Study 1: It sets the stage for the areas to be discussed in the concerned chapter • Case Study 2: It presents real-world scenarios and challenges to help students learn through the case analysis method • Tech World: It throws light on the latest advancements in communication technology and how real-time business houses are leveraging them to stay ahead of their competitors • Communication Snippet: It talks about real organizations/people at workplaces, their on-job communication challenges and their use of multiple communication channels to gain a competitive edge • Summary: It helps recapitulate the different topics discussed in the chapter • Review and Discussion Questions: These help readers assess their understanding of the different topics discussed in the chapter • Applying Ethics: These deal with situation-based ethical dilemmas faced by real managers in their professional lives • Simulation-based Exercise: It is a roleplay management game that helps readers simulate real managers or workplace situations, and thereby enables students to apply the theoretical concepts • Experiential Learning: It provides two caselets, each followed by an Individual Activity and a Team Activity, based on real-time business processes that help readers ‘feel’ or ‘experience’ the concepts and theories they learn in the concerned chapter to gain hands-on experience • References: These are given at the end of each chapter for the concepts and theories discussed in the chapter

Author: DK
Publisher: Penguin
ISBN: 0744066700
Category : Business & Economics
Languages : en
Pages : 98

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Book Description
The practical guide that gives you the tools to improve your communication in a business environment. Discover how to improve your communication skills by learning to understand your audience, communicate strategically, and discover which delivery approach is right for you. You'll also develop confidence, learn to listen effectively, and give and receive feedback. In a slim, portable format, Essential Managers: Effective Communication gives you a practical how-to approach with step-by-step instructions, tips, checklists and “ask yourself” features showing you how to overcome barriers to communication, choose the right medium for your message, and make an impact. If you want to brush up on or enhance your communication skills, this is the guide for you.

Author: Herbert Hirsch
Publisher: John Wiley & Sons
ISBN: 0471660892
Category : Language Arts & Disciplines
Languages : en
Pages : 200

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Book Description
Learn the tricks-of-the-trade of becoming a great technicalcommunicator Remember when you were an undergraduate and freshman compositionseemed so irrelevant to your life? After all, you were going toconquer the world with technological know-how. Your spellchecksoftware would handle the details. Now that you're a professional -pitching an idea, vying for a contract or grant, or presenting at ameeting - getting your point across effectively suddenly seemspretty essential for success, doesn't it? Fear not. This light-hearted text, brimming with proventechniques, good advice, and real-world examples that you caneasily apply to your own case, will turn you into an adeptcommunicator. Written expressly for technologists, this is asimple, concise, and practical guide to the communication dynamicsof writing, presentation delivery, and meeting interaction. Herbert Hirsch, in-demand consultant who developed thesetechniques for his own prolific engineering career, teaches you howto use "scripting" to plan for communication events. More than amere outline or storyboard, scripting is a powerful technique thatassists you in getting the right structure and content, in theproper order. Using scripting, you will master the fundamental principles ofcommunicating: How to grab the reader's or audience's attention from thestart How to maintain the connection while proceeding smoothly fromtopic to topic How to provide the substantiation for the points you made How to communicate with people from other groups, such asmarketers, investors, users, and others How to overcome such obstacles as fear, boredom, and aversionto your material Distilling the art of communication to its essence, EssentialCommunication Strategies empowers you to communicate withconfidence and authority in every situation, to every audience.

Author: Everett Chasen
Publisher: Association for Talent Development
ISBN: 1607285185
Category : Business & Economics
Languages : en
Pages : 221

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Book Description
The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices. Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.