EMPLOYEES QUALITY LIFE WORKING IN SELECTED BPO CALL CENTERS PDF Download

Author: Viranchi Vyas
Publisher:
ISBN: 9785499108086
Category : Social Science
Languages : en
Pages : 0

Get Book

Book Description
Employees Quality of Life (QoL) Working in Selected BPO Call Centers refers to the overall well-being and satisfaction of employees working in call centers providing Business Process Outsourcing (BPO) services. Call centers are known for their fast-paced and often stressful work environment, which can have a significant impact on the quality of life of employees. The QoL of call center employees is affected by various factors, such as job satisfaction, work-life balance, compensation and benefits, career growth opportunities, social support, and job security. These factors can influence the employees' level of stress, job performance, physical and mental health, and overall job satisfaction. In the context of selected BPO call centers, the QoL of employees may vary depending on the company's culture, policies, and management practices. Some BPO call centers may provide better compensation, benefits, and growth opportunities, while others may prioritize employee well-being, work-life balance, and social support. Thus, studying and understanding the QoL of employees working in selected BPO call centers can help identify the best practices and policies that can enhance their well-being and job satisfaction. It can also provide insights into the factors that contribute to the high turnover rates and absenteeism commonly observed in the call center industry. Overall, improving the QoL of call center employees can lead to a more engaged and productive workforce and better customer service. This Investigation centers on a particular and in the present Globalized globe Social work trusts that individuals who make the society are thusly molded by the society itself. They are the most imperative and pivotal resource for the very survival and sustained growth of the society. It isn't the simple number of individuals, yet their bore, abilities and character that recognize prosperous and dynamic social orders from others. Among these, one of the fields is Human Resource Administration which has turned into the stress of numerous worldwide Associations, national government, modern associations, exchange associations, social worker and others. All things considered, man behind the machine is more imperative than the artificial machine. Great individuals are expected to go up against the job towards thriving and prosperity. A superb workforce is portrayed by positive work mentalities, information, ability, duty and devotion. Desire to accomplish, readiness to try, embrace and change, participation and solidarity and the like separate quality individuals inside the functionaries. Quality of Work Life is essentially logic or an approach that can saturate numerous distinction exercises in the workplace. In exhibit time an ever increasing number of associations perceive the significance of human Resource and review it as the interest in capital resources.