Easy Does It! : Plain Language and Clear Verbal Communication Training Manual PDF Download

Author: Canadian Public Health Association. National Literacy and Health Program
Publisher:
ISBN: 9781894324007
Category : Health education
Languages : en
Pages : 90

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Author: Canada
Publisher: Supply and Services Canada
ISBN: 9780662224204
Category : Business writing Handbooks, manuals, etc
Languages : en
Pages : 103

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Book Description
"Plain Language: Clear and Simple--Trainer's Guide" is an invaluable resource for people who lead training programs in a plain language approach to communication. A plain language approach involves understanding the needs of the readers, and then writing, revising and testing documents to make sure the documents meet those needs. The nine modules in this guide, meant for a two-day course, help participants build skills in these areas. There are eight types of material in this guide: text, examples, exercises, tips for trainers, overhead transparency masters, a checklist, handouts, and references. This training guide is meant to complement the publication "Plain Language: Clear and Simple." After the course, participants can use "Plain Language: Clear and Simple" as an effective reference tool that provides a summary of the key concepts developed in this training guide. "Plain Language: Clear and Simple" is a Government of Canada publication first published in 1991. The accompanying "Plain Language: Clear and Simple--Trainer's Guide" followed in 1994. Despite their age, they are still among the best resources for writers and editors who want to communicate efficiently. Because the department that first produced these guides no longer exists, plain language advocates are making them available on a cost-recovery basis, as allowed by Crown Copyright and Licensing. A French version of this guide, "Pour un style clair et simple, "is also available. Find a free PDF of this guide on the Clear Communication Wiki at http: //clear-communication.wikia.com/wiki/Training.

Author: Canada. National Literacy Secretariat
Publisher: National Literacy Secretariat
ISBN: 9780660141855
Category : Authorship
Languages : en
Pages : 55

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Presents a hands-on guide to plain language writing for government employees. The goal is to provide effective service by telling people what they need or want to know using language that is easily understood and information that is organized in a clear and logical way.

Author: Laurie Hoffman-Goetz
Publisher: Canadian Scholars’ Press
ISBN: 1551305593
Category : Health & Fitness
Languages : en
Pages : 268

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Book Description
Why do we need health literacy? Through a health promotion and social justice lens, Laurie Hoffman-Goetz, Lorie Donelle, and Rukhsana Ahmed describe health literacy as an increasingly important determinant of health and highlight the necessity of health literacy skills for ensuring equitable access to health care information and services. This core text offers a critical examination of how culture, ethnicity, social media applications, and the literacy and digital divides affect individuals' ability to secure health information, services, and support. Health Literacy in Canada will inform the way we respond to public health issues in Canada and around the world. This pedagogically rich and highly accessible text is ideal for use in upper-level undergraduate and graduate courses in public health, health promotion, health communication, risk communication and perception, and gerontology. Features: contains extensive learning tools for students, including summaries of key points, questions for reflection, learning exercises, a glossary, and a list of additional resources provides a comprehensive review of fundamental health literacy concepts including definitions, models, and measurement tools emphasizes Canadian-centred examples of health literacy policy milestones offers concrete recommendations for improving health literacy in everyday settings

Author: Canada. Health Canada
Publisher:
ISBN:
Category : Canada
Languages : en
Pages : 44

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This publication aims to share what has been learned over the past decade, through research & practical experience, about communication with seniors. The first section examines what is known about Canadian seniors and how their characteristics might influence communication choices. The second section compares communication media, both new and traditional, to assess their suitability for communication with seniors. The third section applies what is known about senior audiences & communication and offers tips on the content & design of messages intended for seniors. The final section is a resource list & bibliography of sources of further information about communicating effectively, especially with older persons.

Author: Richard Hawkins
Publisher: Richard Hawkins
ISBN:
Category : Self-Help
Languages : en
Pages : 100

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Book Description
Do you wish To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's not only about what you say, but also about WHY, WHEN and HOW you say it. Almost everything we want in life involves other people. Whether you want a better social life, a promotion at work, or a good romantic relationship, it all depends on the way you communicate. Lack of communication skills is exactly what ruins most peoples’ lives. Luckily, "communicating" is not only simple and straightforward but also easy to master, even if you’re shy, introvert or have social anxiety. This book will guide you on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity. You’ll discover: · How to communicate effectively at work & in your private life · Tips to remain assertive & calm · What you should know about non-verbal communication · How to be an active listener and why it’s important · And much more! Effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. What are you waiting for? Scroll up, click "Buy Now," and Start Training Your Communication Skills Today!

Author: Elizabeth Kuhnke
Publisher: John Wiley & Sons
ISBN: 1118401247
Category : Language Arts & Disciplines
Languages : en
Pages : 285

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Book Description
The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without! Get ahead in the workplace Use effective communication skills to secure that new job offer Convince friends and family to support you on a new venture Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!

Author: OECD
Publisher: OECD Publishing
ISBN: 9264383743
Category :
Languages : en
Pages : 190

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Book Description
This report presents the most up-to-date and comprehensive cross-country assessment of long-term care (LTC) workers, the tasks they perform and the policies to address shortages in OECD countries. It highlights the importance of improving working conditions in the sector and making care work more attractive and shows that there is space to increase productivity by enhancing the use of technology, providing a better use of skills and investing in prevention.

Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309474299
Category : Medical
Languages : en
Pages : 171

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Book Description
The field of health literacy has evolved from one focused on individuals to one that recognizes that health literacy is multidimensional. While communicating in a health literate manner is important for everyone, it is particularly important when communicating with those with limited health literacy who also experience more serious medication errors, higher rates of hospitalization and use of the emergency room, poor health outcomes, and increased mortality. Over the past decade, research has shown that health literacy interventions can significantly impact various areas including health care costs, outcomes, and health disparities. To understand the extent to which health literacy has been shown to be effective at contributing to the Quadruple Aim of improving the health of communities, providing better care, providing affordable care, and improving the experience of the health care team, the National Academies of Sciences, Engineering, and Medicine convened a public workshop on building the case for health literacy. This publication summarizes the presentations and discussions from the workshop, and highlights important lessons about the role of health literacy in meeting the Quadruple Aim, case studies of organizations that have adopted health literacy, and discussions among the different stakeholders involved in making the case for health literacy.

Author: Abayomi McEwen
Publisher: McGraw-Hill Education (UK)
ISBN: 0335239994
Category : Medical
Languages : en
Pages : 240

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Book Description
"This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout." Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. "This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context." Jo Parham, third year adult nursing student at the University of the West of England. "From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication." Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram