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Author: B. Srinivas Raj Publisher: ISBN: Category : Business & Economics Languages : en Pages : 230
Book Description
ABOUT THE BOOK The term E-governance implies upgrading of efficiency and effectiveness of the administrative machinery, through the combination of information technology and multimedia, to deliver better, cost-effective and speedy services to the citizens. India has emerged over the last decade as the most preferred destination for outsourcing of IT services. The vibrant IT industry is contributing immensely by providing information about latest technology and international business practices. Various sectors of the Indian economy such as industry, finance, insurance, communications and transport have adopted information technology in a big way. The National E-governance Plan (2003-07) reflects the strategic intent of the Central Government in the right perspective. Many projects are earmarked under this Plan, and it is trying to address the digital divide. From a political perspective, after watching the performance of some IT-savvy states in the recent elections, the system has woken up to the need to focus more on rural development. The political systems are keener to use IT to disseminate information faster to farmers, disburse loans, improve education and the health systems in villages etc. There is a clear-cut incentive to do it as 60 per cent of the vote-bank still lives in rural India. This book deals with the practices, problems and prospects of the E-governance. It focuses on E-governance initiatives in India and records the experiences of various countries in this regard.
Author: B. Srinivas Raj Publisher: ISBN: Category : Business & Economics Languages : en Pages : 230
Book Description
ABOUT THE BOOK The term E-governance implies upgrading of efficiency and effectiveness of the administrative machinery, through the combination of information technology and multimedia, to deliver better, cost-effective and speedy services to the citizens. India has emerged over the last decade as the most preferred destination for outsourcing of IT services. The vibrant IT industry is contributing immensely by providing information about latest technology and international business practices. Various sectors of the Indian economy such as industry, finance, insurance, communications and transport have adopted information technology in a big way. The National E-governance Plan (2003-07) reflects the strategic intent of the Central Government in the right perspective. Many projects are earmarked under this Plan, and it is trying to address the digital divide. From a political perspective, after watching the performance of some IT-savvy states in the recent elections, the system has woken up to the need to focus more on rural development. The political systems are keener to use IT to disseminate information faster to farmers, disburse loans, improve education and the health systems in villages etc. There is a clear-cut incentive to do it as 60 per cent of the vote-bank still lives in rural India. This book deals with the practices, problems and prospects of the E-governance. It focuses on E-governance initiatives in India and records the experiences of various countries in this regard.
Author: R. K. Uppal Publisher: ISBN: 9788177081527 Category : Business & Economics Languages : en Pages : 246
Book Description
This book examines issues related to changing banking industry and the challenges in customer relationship management (CRM). The book should appeal to the students of economics, commerce and business management. It would also serve the purpose of banking executives, researchers and others interested in understanding CRM in Indian banking industry.
Author: D. N. Gupta Publisher: New Century Publications ISBN: 9788177081695 Category : Administrative agencies Languages : en Pages : 0
Book Description
ABOUT THE BOOK The book draws on the diagnostic study of E-Governance projects in India, carried out with an objective to capture the inter-dependence of technology (IT), people (functionaries), processes and systems. The study employed a combination of participatory and management tools and techniques. Through in-depth analysis and academic rigour, the book covers the following vital aspects of E-Governance: ? Business Process Reengineering (BPR) and change management, ? Strategy formulation, and ? Citizen-centric E-Governance system design. The book emphasises that the success of E-Governance initiatives hinges on institutional changes and not only on introduction of IT, and it requires a coherent integration of IT, people and the processes. The National e-Governance Plan (NeGP) in India has provided a big platform for scaling up initiatives under E-Governance across the country. It offers big opportunity for the Government to transform its functioning. Though there have been a number of successful pilot projects under E-Governance in the country, a complete roll out will require successful handling of complex issues of system design ? process reengineering, work culture management, capabilities, organisational development, citizens? aspirations and so on. The book provides invaluable insights about E-Governance system design and management, and will contribute significantly for operationalising NeGP.
Author: Sahu, Ganesh P. Publisher: IGI Global ISBN: 1605667145 Category : Computers Languages : en Pages : 358
Book Description
"This book provides a comprehensive, integrative, and global assessment of the e-government evolution in terms of real-life success and failure cases"--Provided by publisher.
Author: Hans J Schnoll Publisher: Routledge ISBN: 131747225X Category : Political Science Languages : en Pages : 343
Book Description
This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level
Author: Toshio Obi Publisher: IOS Press ISBN: 1586037765 Category : Business & Economics Languages : en Pages : 192
Book Description
e-Governance is regarded as one of the most important subjects in the information society. Global e-governance for both public and private sectors is becoming extremely significant in an innovative and seamless world community. Waseda University Institute of e-Government, founded in 2001, is a pioneer for capacity-building on CIO training and human resource development as well as international ranking on e-government activities. It has also played an important role of regional ICT cooperation in the APEC region as APEC e-Government Research Center. This publication is divided into five parts: Information/Ubiquitous Society offers understanding of what information society or ubiquitous society is all about. E-Government deals with different countries/areas in the world focusing on all of their visions, strategies and priority areas as well as on the key challenges and lessons of e-Government.
Author: Fouzia Nasreen Sultana Publisher: IOS Press ISBN: 1614991162 Category : Political Science Languages : en Pages : 236
Book Description
"E-governance affects every citizen. New information and communication technologies (ICTs) have made public services easier to access and information easier to obtain; fines and taxes can be processed more rapidly and votes can be counted faster. Channeling the potential of ICTs in the public sector has affected how states, and governments at all levels, do business. It will inevitably shape how they will continue to change in the future. This book has grown out of an executive training program, leading to an Executive Master's degree in e-governance, from Switzerland's École Polytechnique Fédérale de Lausanne (EPFL). Participants in this Master's program came from all over the world; from government, the private sector and non-governmental organizations. They were all interested in electronic governance and motivated by the desire to learn from the numerous and varied e-governance experiences worldwide. The 12 chapters have been written by 10 participants, one manager and one professor involved in the program. The book is divided into four sections: e-governance visions; local e-governance; transversal e-governance issues and the future of e-governance. E-governance has already led to many significant changes in the way society operates, and this book provides some insight into how this has been achieved, as well as taking a look at the further developments which may happen in the future."--Publisher's website.
Author: Richard Heeks Publisher: SAGE ISBN: 9780761967927 Category : Computers Languages : en Pages : 310
Book Description
The first textbook on information systems to specifically address public sector and government issues, 'Implementing and Managing eGovernment' offers a truly international perspective and coverage, incorporating hundreds of case studies and case sketches.
Author: Yannis Charalabidis Publisher: Springer Science & Business Media ISBN: 3642272193 Category : Computers Languages : en Pages : 304
Book Description
The use of information and communication technologies to support public administrations, governments and decision makers has been recorded for more than 20 years and dubbed e-Government. Moving towards open governance roadmaps worldwide, electronic participation and citizen engagement stand out as a new domain, important both for decision makers and citizens; and over the last decade, there have been a variety of related pilot projects and innovative approaches. With contributions from leading researchers, Charalabidis and Koussouris provide the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, cases and lessons learnt within the domain of open, collaborative governance and online citizen engagement. The book is divided into three sections: Section one, “Public Policy Debate Foundations,” lays the foundations regarding processes and methods for scoping, planning, evaluating and transforming citizen engagement. The second section, “Information and Communication Technologies for Citizen Participation,” details practical approaches to designing and creating collaborative governance infrastructures and citizen participation for businesses and administrations. Lastly, the third section on “Future Research Directions of Open, Collaborative ICT-enabled Governance” provides a constructive critique of the developments in the past and presents prospects regarding future challenges and research directions. The book is mainly written for academic researchers and graduate students working in the computer, social, political and management sciences. Its audience includes researchers and practitioners in e-Governance, public administration officials, policy and decision makers at the local, national and international level engaged in the design and creation of policies and services, and ICT professionals engaged in e-Governance and policy modelling projects and solutions.
Author: Anttiroiko, Ari-Veikko Publisher: IGI Global ISBN: 1599049481 Category : Computers Languages : en Pages : 4780
Book Description
Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.
Author: B. Srinivas Raj
Author: B. Srinivas Raj
Author: R. K. Uppal
Author: D. N. Gupta
Author: Sahu, Ganesh P.
Author: Hans J Schnoll
Author: Toshio Obi
Author: Fouzia Nasreen Sultana
Author: Richard Heeks
Author: Yannis Charalabidis
Author: Anttiroiko, Ari-Veikko