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E-commerce for Malaysian SMEs in Selected Services

E-commerce for Malaysian SMEs in Selected Services PDF Author: Tham Siew Yean
Publisher: ISEAS-Yusof Ishak Institute
ISBN: 9814881392
Category : Business & Economics
Languages : en
Pages : 48

Book Description
Findings from a recent survey done to identify the barriers and benefits of e-commerce for Malaysian SMEs in the retail and food and beverage services indicate that both e-commerce adopters and non-adopters are similar in that they perceive the CEO or decision-maker to be the most important factor in the adoption of e-commerce. The relative importance of the other three main factors (namely, organizational, technological and environmental) differ for adopters and non-adopters. Likewise, there are also differences in response based on firm size. Based on the survey findings, Malaysia needs to shift from one-size-fits-all strategies to a more nuanced policy response that addresses the differences in perceived barriers of adopters and non-adopters and which is also cognizant of firm size. Grant recipients are more concerned about technological and environmental factors, indicating that grants need henceforth to be accompanied by appropriate policies that address these two barriers. The perceived benefits focus more on the domestic market than on exports. Getting firms to invest in e-commerce does not automatically lead to export. Exporting via e-commerce requires complementary policies that focus on specific issues, such as digital marketing at the targeted export destination.

E-commerce for Malaysian SMEs in Selected Services

E-commerce for Malaysian SMEs in Selected Services PDF Author: Tham Siew Yean
Publisher: ISEAS-Yusof Ishak Institute
ISBN: 9814881392
Category : Business & Economics
Languages : en
Pages : 48

Book Description
Findings from a recent survey done to identify the barriers and benefits of e-commerce for Malaysian SMEs in the retail and food and beverage services indicate that both e-commerce adopters and non-adopters are similar in that they perceive the CEO or decision-maker to be the most important factor in the adoption of e-commerce. The relative importance of the other three main factors (namely, organizational, technological and environmental) differ for adopters and non-adopters. Likewise, there are also differences in response based on firm size. Based on the survey findings, Malaysia needs to shift from one-size-fits-all strategies to a more nuanced policy response that addresses the differences in perceived barriers of adopters and non-adopters and which is also cognizant of firm size. Grant recipients are more concerned about technological and environmental factors, indicating that grants need henceforth to be accompanied by appropriate policies that address these two barriers. The perceived benefits focus more on the domestic market than on exports. Getting firms to invest in e-commerce does not automatically lead to export. Exporting via e-commerce requires complementary policies that focus on specific issues, such as digital marketing at the targeted export destination.

E-commerce for Malaysian SMEs in Selected Services

E-commerce for Malaysian SMEs in Selected Services PDF Author: Siew Yean Tham
Publisher:
ISBN: 9789814881388
Category : Electronic commerce
Languages : en
Pages : 40

Book Description


E-commerce Adoption by Malaysian SMEs

E-commerce Adoption by Malaysian SMEs PDF Author: Noor Azuan binti Hashim
Publisher:
ISBN:
Category :
Languages : en
Pages :

Book Description
E-commerce adoption among SMEs has been much discussed in management information technology and technological innovation literature. However, most of these prior studies focused mainly on e-commerce awareness or factors that influence e-commerce adoption. This study, on the other hand, attempts to develop a holistic insight into e-commerce adoption by SMEs. It investigates why some SMEs adopt e-commerce readily, and others do not. In addition, this study investigates the appropriateness of government support for SMEs encouraging them to adopt e-commerce. There is very little research that assesses e-commerce adoption by SMEs, certainly none as extensive as this, and there is also very limited empirical investigation of government support for SMEs to adopt e-commerce. This study helps to fill this gap by exploring these issues relating to e-commerce and SMEs. The framework model proposed in this study was developed out of an integration of various perspectives using the technological innovation literature, specifically the DOl and TOE frameworks. This model considers internal factors (the demographic characteristics of managers and their organisations), external factors (particularly government support), and reasons for, benefits of, and inhibitors to e-commerce adoption. Data for this study were collected through a questionnaire survey of over three thousand SMEs in Malaysia and forty face-to- face semi-structured interviews with SME managers and government officials . ., Results show there is a low level of adoption of e-commerce by SME managers whether or not they received government e-commerce supports. E-commerce usage hardly extends beyond e-mail. Online buying and complex websites, such as websites with online ordering and online payment facility are not common. Websites are used to provide contact details and information about the firm and information about its goods and services only, without displaying prices. The SME and SME manager demographic characteristics show significant association with e-commerce adoption. Two important factors that facilitate e- commerce adoption emerge from these characteristics namely SME location and the manager's experience of living abroad. To encourage e-commerce adoption, SMEs in developing countries need not only to have appropriate technology infrastructure installed, but also to be in a location with good public transportation services and efficient delivery methods. SME managers also need experience of buying and selling on the Internet, which they might gain while living abroad. The interviews raise a number of questions about the effectiveness of government support programmes, and the ulterior motives of SMEs. The benefits of e-commerce are more often perceived than achieved. Interestingly, the reason that SMEs adopt e-commerce is to enhance company image, rather than its efficiency. From the research findings, a series of recommendations for e-commerce adoption among SMEs in Malaysia emerges, providing guidance for policymakers, practitioners, and academics. Many recommendations, such as the need to evaluate e-commerce initiatives, may perhaps be extended to government K'T policies in the developing world as a whole. The study exposes many gaps, often overlooked, between the rhetoric of e-commerce adoption and the reality. The model proposed in this study may be comprehensive for e-commerce adoption in firms. Future research can build on and extend the proposed integrated model by including other potential factors from different contexts. It will be helpful to explore other statistical analysis, either in the current model or in an enhanced one. The findings will help towards a better understanding for firms and government and suggest a quantitative basis for them to determine favourable policies and conditions for expanding their e-commerce. This study provides the impetus for future research on many issues.

Information Technology and Business Alignment in Malaysian SMEs

Information Technology and Business Alignment in Malaysian SMEs PDF Author: Husnayati Hussin
Publisher:
ISBN:
Category : Information technology
Languages : en
Pages : 124

Book Description


Entrepreneurship and SMEs in Southeast Asia

Entrepreneurship and SMEs in Southeast Asia PDF Author: Denis Hew Wei-Yen
Publisher: Institute of Southeast Asian Studies
ISBN: 9812302514
Category : Business & Economics
Languages : en
Pages : 271

Book Description
This study looks at the increasingly important role of entrepreneurship and small and medium enterprises (SMEs) as agents of development. The book also focuses on the new policy initiatives by the different governments as they address the issues affecting the development of SMEs themselves.

Handbook of Research on Future Opportunities for Technology Management Education

Handbook of Research on Future Opportunities for Technology Management Education PDF Author: Khan, Basheer Ahmed
Publisher: IGI Global
ISBN: 1799883299
Category : Education
Languages : en
Pages : 533

Book Description
Technology management education and business education are visibly intertwined in the current educational system. Certain efforts that have taken place in the recent past are the interinstitutional discourse around the world. Technology management is a dynamic and evolving profession, driven by changes in technology, globalization, sustainability, and the increasing importance of the service economy. The Handbook of Research on Future Opportunities for Technology Management Education is a comprehensive reference book that enables readers to comprehend the trends in technological changes and the need to orient business education and technology management in workplaces. The book serves to support with the formation and implementation of appropriate policies for technology management. Covering topics such as big data analytics, cloud computing adoption, and massive open online courses (MOOCs), this text is an essential resource for managers, technologists, teachers, executives, instructional designers, libraries, university researchers, students, faculty, and industry taught leaders.

Business Practices in Malaysia Small and Medium-Sized Enterprises (UUM Press)

Business Practices in Malaysia Small and Medium-Sized Enterprises (UUM Press) PDF Author: Mohd Khairuddin Hashim
Publisher: UUM Press
ISBN: 9832870429
Category : Business & Economics
Languages : en
Pages : 118

Book Description
Business Practices in Malaysia SMEs offers a fresh insight into the business practices that occurred as well as lacking in local small and medium-sized enterprises. The seven chapters in this volume, originally presented as paper at national and international conferences focus on various aspects of important business practices in Malaysian small business. More importantly, Business Practices in Malaysia SMEs shares its understanding of how small business in Malaysia are being managed. Primarily based on recent empirical studies, this insightful contribution will serve as an invaluable information resource as well as will appeal to those who wish to seek a better understanding of small business management practices in the local context.

Proceedings of International Conference on Emerging Technologies and Intelligent Systems

Proceedings of International Conference on Emerging Technologies and Intelligent Systems PDF Author: Mostafa Al-Emran
Publisher: Springer Nature
ISBN: 3030826163
Category : Technology & Engineering
Languages : en
Pages : 718

Book Description
This book sheds light on the emerging research trends in intelligent systems and their applications. It mainly focuses on three different themes, including software engineering, ICT in education, and management information systems. Each chapter contributes to the aforementioned themes by discussing the recent design, developments, and modifications of intelligent systems and their applications.

E-Business Managerial Aspects, Solutions and Case Studies

E-Business Managerial Aspects, Solutions and Case Studies PDF Author: Cruz-Cunha, Maria Manuela
Publisher: IGI Global
ISBN: 1609604652
Category : Business & Economics
Languages : en
Pages : 364

Book Description
"This book provides a discussion of the managerial aspects, solutions and case studies related to e-business, disseminating current achievements and practical solutions and applications"--Provided by publisher.

E-Commerce, Competition & ASEAN Economic Integration

E-Commerce, Competition & ASEAN Economic Integration PDF Author: Cassey Lee
Publisher: ISEAS-Yusof Ishak Institute
ISBN: 9814762172
Category : Business & Economics
Languages : en
Pages : 320

Book Description
The e-commerce market has grown rapidly within the ASEAN region in recent years. This trend is expected to continue in the future given the region’s large population base, rising middle-class and improvements in connectivity. This edited volume examines the current state of e-commerce in ASEAN countries. It highlights some of the key domestic and cross-border challenges faced by ASEAN member states in developing e-commerce. These challenges include the regulatory and legal environment in which e-commerce firms operate across ASEAN, and the supporting infrastructure in ASEAN member states. “A comprehensive snapshot of the latest emerging regulatory, policy and consumer issues. It’s essential reading for anyone working in this field. E-commerce is fundamentally altering the way in which businesses are being conducted, both within and between ASEAN countries. More than just an alternate distribution channel, online trading offers new opportunities and challenges for consumers, businesses, regulators and policymakers. How do markets operate in the new paradigm? How should regulators and governments ensure that dynamic competitive economies evolve, instead of descending into anti-competitive structures? And how are markets evolving in different parts of Southeast Asia? All of these issues—and much more—are discussed in here. The editors are to be congratulated for assembling a range of insightful perspectives from across ASEAN. These are issues that will affect the region for many years to come. The lessons here are timely and timeless.” —Michael Schaper Ph.D., Deputy Chairman, Australian Competition and Consumer Commission, 2008–18