Author: Publisher:
ISBN:
Category : Library orientation
Languages : en
Pages : 32
Book Description
Directory of Library Instruction Programs in New Jersey
Author: Library Instruction Clearinghouse, ..., a Directory
Author: New York Library Instruction Programs
Author: Vicki L. NealPublisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 60
Book Description
Library Instruction Clearinghouses
Author: Library Security
Author: Steve AlbrechtPublisher: American Library Association
ISBN: 083891330X
Category : Architecture
Languages : en
Pages : 231
Book Description
Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 15-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower library staff in their personal security and give them the tools to confidently communicate with their colleagues, patrons, and members of law enforcement regarding inappropriate behavior. In this book he addresses security issues important to all libraries, including Specific guidance for common situations, such as unruly teens, unwanted sexual advances, chronically homeless substance abusers, and moreThe elements of an effective Code of Conduct and how to enforce itTips on how to manage internet usage to minimize potential problemsHow to align with patrons and use language that defuses the conflictForming partnerships with service organizations, homeless shelters, mental health advocacy groups, and other community resourcesHow to know when it’s time to call the police, plus ideas for increasing law enforcement supportWays to make the library more secure through changes to facilitiesThrough the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.
New Jersey Libraries
Author: Educational Directory
Author: Resources in Education
Author: Education Directory
Author: United States. Office of EducationPublisher:
ISBN:
Category : Education
Languages : en
Pages : 472
Book Description
A Directory of Bibliographic Instruction Programs in New England Academic Libraries
Author: Joan StockardPublisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 198
Book Description