Defensive communication PDF Download

Author: Andrew Garnett
Publisher: Createspace Independent Publishing Platform
ISBN: 9781542721264
Category :
Languages : en
Pages : 122

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Book Description
Defensive Communications is written for the beginner through the intermediate bridge skill level that wants to learn how to communicate and think like the pros during the defense! It is split into two sections, Basics and Advanced, so the reader can go at their own pace, adding more and more to their defensive arsenal as they progress as a Bridge player. The fundamentals presented in this book are a must for EVERY Bridge player.

Author: Sharon Strand Ellison
Publisher:
ISBN: 9780998244600
Category : Business & Economics
Languages : en
Pages : 304

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Book Description
Whether we are dealing with a rude clerk, our child saying, "That's not fair ," our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive - sometimes without even realizing it. Despite good intentions, we can become manipulative and controlling, even with those we love most. In this groundbreaking book, Sharon Ellison takes us to the root of our communication problems. She shows us how defensiveness functions in our lives and can lead to hurtful power struggles, outlining the six basic patterns we use: * Self-Betrayal * Avoidance * Excuses * Sabotage * Vindictiveness * Blame Using her Powerful, Non-Defensive Communication process, you can express yourself with a compelling blend of vulnerability and honesty. Learn to: * Ask disarming questions that prompt others to drop their defenses and open up * Give direct feedback to others without being judgmental * Express your own beliefs, feelings, and ideas passionately without being adversarial, so you can be heard and respected * Set firm boundaries that create security and clear expectations. "Taking the War Out of Our Words" provides us with vital tools for healing conflict, enhancing self-esteem, becoming more open and spontaneous, strengthening relationships, transforming organizations, and guiding the way toward peace in our global community.

Author: Jack R. Gibb
Publisher:
ISBN:
Category :
Languages : it
Pages : 8

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Author: Annelise Russell
Publisher: Oxford University Press
ISBN: 019758229X
Category : Political Science
Languages : en
Pages : 289

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Book Description
Social media is changing the business of representation in the Senate. If you want to know what your senator is up to, you don't need a newspaper, just your phone. Some senators are social media minimalists while others are digitally long-winded, but each senator has the ability to insert themselves into our daily digital routines and frame their political brand for a public audience. Drawing on a unique dataset of almost 200,000 senator tweets, Tweeting is Leading offers a critical analysis of senators' communication on Twitter, the individual and constituent forces that shape it, and the agendas that result. The public priorities that senators communicate through social media--what Annelise Russell calls their rhetorical agenda--offer a necessary tool for understanding how senators link their carefully crafted public image with potential voters. The rhetorical agenda challenges what we know about representation, removing the institutional and political constraints on congressional communication and giving lawmakers a messaging platform where individual discretion is high, the relative costs are low, and someone is always watching. Tweeting is Leading emphasizes why representation on social media matters for understanding media norms and how lawmakers digitally build a political brand, showing empirically how senators self-constrain their communications to curate different styles of representation that match constituent expectations.

Author: Sharon Strand Ellison
Publisher:
ISBN: 9781932279627
Category : Communication models
Languages : en
Pages : 0

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Book Description
Whether we are dealing with a rude clerk, our child saying, "That's not fair!," our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive - sometimes without even realizing it. Despite good intentions, we can become manipulative and controlling, even with those we love most. In this groundbreaking book, Sharon Ellison takes us to the root of our communication problems. She shows us how defensiveness functions in our lives and can lead to hurtful power struggles, outlining the six basic patterns we use: Self-Betrayal, Sabotage, Avoidance, Vindictiveness, Excuses, Blame.

Author: Kenneth Dyson
Publisher: Taylor & Francis
ISBN: 1003818692
Category : Political Science
Languages : en
Pages : 282

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Book Description
First published in 1990, The Political Economy of Communications explores the central theme of the relationship between politics and markets in policy development. The contributors show how governments have been drawn into increasing interdependency by technological and market developments, with international institutions like the European Community becoming more important in these policy areas. They argue that neither government ideologies nor market and technological forces offer an adequate account of the processes of change in communications policy. These conclusions lead to a critique of central theories of international political economy, notably neo-liberalism, and the authors advocate instead a neo-pluralist perspective for the study of political economy of communications – an approach that takes institutions much more seriously as a central unit of analysis. The book will be of interest to students of international relations, European studies, and media and telecommunication studies, as well as to political scientists and economists concerned with public policy.

Author: Aaron W. Siegman
Publisher: Psychology Press
ISBN: 1317760484
Category : Psychology
Languages : en
Pages : 711

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Book Description
First published in 1987. An attractive feature of nonverbal communication as a research area is that it has captured the interest of scholars of different disciplinary backgrounds psychologists, linguists, anthropologists, psychiatrists, and sociologists with each discipline bringing to the area its peculiar theoretical and methodological perspectives and biases. Each of these disciplines also tend to have a favorite topic or problem area within the general domain of nonverbal communication. Along with the varying yet overlapping topical concerns that the different disciplines bring to the area of nonverbal communication are major differences in methodology. The sections into which the book is divided roughly organize the chapters in terms of their concerns with the bodily structures and zones that are involved in nonverbal behavior.

Author: Oren Jay Sofer
Publisher: Shambhala Publications
ISBN: 161180583X
Category : Self-Help
Languages : en
Pages : 306

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Book Description
Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge

Author: Sharon Ellison
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Book Description

Author: Robert J. Benson
Publisher: John Wiley & Sons
ISBN: 1118853520
Category : Business & Economics
Languages : en
Pages : 443

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Book Description
Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners. While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change. Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business Addresses the effects of turbulence on business and IT Focuses on developing partnerships and trust with business With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.