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Author: John Wiegmann Publisher: Transportation Research Board ISBN: 0309213274 Category : Business & Economics Languages : en Pages : 69
Book Description
TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.
Author: John Wiegmann Publisher: Transportation Research Board ISBN: 0309213274 Category : Business & Economics Languages : en Pages : 69
Book Description
TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.
Author: National Cooperative Highway Research Program Publisher: ISBN: 9781560515319 Category : Contracting out Languages : en Pages :
Book Description
" The outsourcing and/or privatization vehicle and equipment fleet maintenance has been a concern of many agencies and, over the years, has resulted in a variety of applications and outcomes of these endeavors. As a results, NCHRP Project 13-03 and Project 13-03A were funded to develop a recommended set of guidelines for making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance. The basic results of the studies have been reviewed and the recommended process has been approved by AASHTO for consideration as a guide for use by the member departments. " -- preface.
Author: John Wiegmann Publisher: ISBN: Category : Contracting out Languages : en Pages : 55
Book Description
This report presents a practical, logical, and transparent framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance. The framework covers a wide range of possible outsourcing options from outsourcing entire fleet maintenance operations for some or all fleet segments, to outsourcing for specific locations, to outsourcing specific activities, or combinations of these strategies. The decision framework considers both the best practice models for outsourcing and the many complicated issues unique to state departments of transportation fleet operations. The framework can be applied to various fleet compositions, sizes, and types of equipment and addresses key decision factors including maintenance demand, workload, capabilities, cost effectiveness, timeliness, and quality of service. The decision framework includes a step by step process flow with descriptions of each decision point, logical sequences, evaluation criteria, and computational needs. The decision framework purpose is to guide the general use of fleet managers and practitioners with nonrevenue fleet operations in the public sector. Logic and analysis guidelines are based on data that is usually available from common fleet management and maintenance systems, or can be readily estimated for decision making and policy purposes. Two case study examples demonstrate the practical application of the framework, one representing a strategic long term outsourcing scenario and the other representing day to day tactical outsourcing scenarios.
Author: American Public Works Association Publisher: APWA Press ISBN: 1606751581 Category : Education Languages : en Pages : 32
Book Description
You know your agency couldn’t survive without a viable fleet management program, but does anyone else? This book will walk you through the steps of demonstrating to other stakeholders and decision makers the value of your fleet management program, especially when budget discussions are imminent. A sample business plan and customer service agreement are included with your purchase of the book.
Author: Tim C King Publisher: SAE International ISBN: 076808220X Category : Technology & Engineering Languages : en Pages : 240
Book Description
A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.
Author: David H. Fluharty Publisher: Transportation Research Board ISBN: 9780309068666 Category : Technology & Engineering Languages : en Pages : 44
Book Description
This synthesis report will be of interest to Department of Transportation (DOT) administrators, supervisors, equipment, and Management Information System (MIS)/Information Technology (IT) managers and staff, as well as to the engineering and MIS/IT consultants that work for them. It reviews that state of the practice, updating an earlier effort, NCHRP Synthesis 52: Maintenance and Selection Systems for Highway Maintenance Equipment. The synthesis addresses highway fleet maintenance issues in management, equipment, staffing, and technology. It describes the trend toward more sophisticated and complex MISs and reports on DOT efforts to develop more systematic approaches to measure equipment effectiveness and to incorporate this quantitative technology, successfully, into daily operations. This TRB report profiles specific state agency experience in hiring and retaining mechanics, staffing levels, management system complexity, and technologies. Sample shop work load and productivity reports from the Montana DOT are included.
Author: Vasileios S. Zeimpekis Publisher: Springer Science & Business Media ISBN: 0387717226 Category : Business & Economics Languages : en Pages : 249
Book Description
This book focuses on real time management of distribution systems, integrating the latest results in system design, algorithm development and system implementation to capture the state-of-the art research and application trends. The book important topics such as goods dispatching, couriers, rescue and repair services, taxi cab services, and more. The book includes real-life case studies that describe the solution to actual distribution problems by combining systemic and algorithmic approaches.
Author: John E Dolce Publisher: SAE International ISBN: 0768068487 Category : Technology & Engineering Languages : en Pages : 326
Book Description
Updated and expanded to include the most recent related information, the second edition of the Fleet Manager's Guide to Vehicle Specification and Procurement is an essential resource for all managers and supervisors involved in these functional areas. Written in concise, simple language, this publication offers a wealth of practical approaches for both saving money and yielding higher profits. Contents include: Vehicle Utilization and Cost Strategies Vehicle Life-Cycle Costing Specification Preparation Economics of Vehicle Replacement and more
Author: John Wiegmann
Author: John Wiegmann
Author: National Cooperative Highway Research Program
Author: John Wiegmann
Author: Elliott Sclar
Author: National Cooperative Highway Research Program
Author: American Public Works Association
Author: Tim C King
Author: David H. Fluharty
Author: Vasileios S. Zeimpekis
Author: John E Dolce