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Author: Sally Bradley Publisher: Heinemann ISBN: 9780435451691 Category : Business & Economics Languages : en Pages : 334
Book Description
Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.
Author: Sally Bradley Publisher: Heinemann ISBN: 9780435451691 Category : Business & Economics Languages : en Pages : 334
Book Description
Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.
Author: Leah Palmer Publisher: Heinemann ISBN: 9780435462024 Category : Business & Economics Languages : en Pages : 356
Book Description
This candidate handbook covers all the relevant knowledge and skills to pass the S/NVQ level 2 in Hairdressing. It contains details on all types of hair, case studies and activities, and other key points.
Author: Jane Hiscock Publisher: Heinemann ISBN: 9780435451028 Category : Business & Economics Languages : en Pages : 430
Book Description
Including step-by-step instructions and lots of activities to help students build their portfolio, this introduction to beauty therapy continually tests knowledge and understanding so that candidates can develop the skills they need the achieve success at S/NVQ level 2.
Author: Kogan Page Publisher: Kogan Page Publishers ISBN: 9780749439613 Category : Business & Economics Languages : en Pages : 572
Book Description
Over the last decade as the importance of vocational qualifications has been firmly established, the system has become increasingly complex and hard to grasp. Now in its sixth edition, this popular and accessible reference book provides up-to-date information on over 3500 vocational qualifications in the UK. Divided into five parts, the first clarifies the role of the accrediting and major awarding bodies and explains the main types of vocational qualifications available. A directory then lists over 3500 vocational qualifications, classified by professional and career area, giving details of type of qualification, title, level, awarding body and, where possible, the course code and content. The third section comprises a glossary of acronyms used, together with a comprehensive list of awarding bodies, industry lead bodies, professional institutes and associations, with their contact details. Section four is a directory of colleges offering vocational qualifications in the UK, arranged alphabetically by area. Finally, section five is an index of all qualifications, listed alphabetically by title.
Author: Steve Muscroft Publisher: Routledge ISBN: 0750684348 Category : Study Aids Languages : en Pages : 554
Book Description
Assuming no prior knowledge of plumbing skills, Steve Muscroft - the author of the 6129 Certificate in Basic Plumbing from City & Guilds - takes the reader step by step through the requirements of the 6129 qualification at level 2.
Author: David Salmon Publisher: Routledge ISBN: 1136378472 Category : Technology & Engineering Languages : en Pages : 465
Book Description
A thoroughly accessible and engaging workbook-style text, ideal for all NVQ students, including Foundation Modern Apprentices. Mechanical Engineering: Level 2 NVQ is a practical and interactive engineering book, written by practicing lecturers and designed for college students and Foundation Modern Apprentices. A highly readable text is supported by numerous assignments provided to build up a portfolio of evidence. Designed so that students can complete the blanks this book can be used as evidence for assessment purposes and as an essential reference guide for their subsequent employment. This book covers the mandatory units (1-3), general support units (4-5) and option units (10-12) required to deliver a full NVQ programme. Key Skills activities are also provided at the relevant points through the book. Mechanical Engineering: NVQ2 is a new single-volume text for the new Performing Engineering Operations NVQs from EMTA and City & Guilds updated and expanded from David Salmon's popular NVQ titles: NVQ Engineering Manufacture: Mandatory Units NVQ Engineering: Mechanical Option Units
Author: Susan Bentham Publisher: Taylor & Francis ISBN: 0415490170 Category : Education Languages : en Pages : 264
Book Description
A wide range of chapters provides essential advice for NVQ Level 2 candidates,including how to support children's development;provide effective support for your colleagues; observe and report on pupil performance; provide support for learning activities and support a child with disabilities or special educational needs.
Author: Mike Phoenix Publisher: Heinemann ISBN: 9780435401948 Category : Technology & Engineering Languages : en Pages : 428
Book Description
Delivering full, tailored support for students, tutors and tradespeople alike, this resource provides the key plumbing knowledge students, tutors and tradespeople require. It also includes safety tips that highlight key safety points that students need to remember, relating health and safety information directly to the task being learnt.
Author: Keryl Titmus Publisher: ISBN: 9780851931968 Category : Hairdressing Languages : en Pages : 379
Book Description
This Textbook is the perfect accompaniment to the Level 2 NVQ Diploma in Hairdressing. Published by City & Guilds, the largest awarding organisation for hairdressing, it maps directly to the NVQ standards. This book helps learners with all necessary practical skills, as well as detailing all essential knowledge in clear language. Not only is this Textbook an invaluable aid to training, it acts as a handy reference guide for learners in their post-qualification careers. Tutors will find it a vital tool for planning lessons and delivering the qualification.
Author: Lynn Van der Wagen Publisher: Routledge ISBN: 075068190X Category : Business & Economics Languages : en Pages : 209
Book Description
Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be incorporated as part of the customer service trainer's toolkit. Concepts such as: - emotional intelligence - behaviour modification - role modelling - dimensions of procedure and conviviality - expectancy theory - socio-cultural concepts of (service) community - customer service as dynamic 'object' in activity theory - Zen mindfulness all form the basis of training design in different contexts. Some trainers are dealing with new employees in fast food environments, others are retraining engineers in customer service provision as part of a strategic marketing initiative. This book enables the trainer to review the context for training and select the most appropriate approach to take. The training design is thus carefully thought through for maximum impact on the audience. Professionalism in customer service training is essential for the growth of many industries. This complex and challenging task is assisted by these perspectives, recommendations and case studies.
Author: Sally Bradley
Author: Sally Bradley
Author: Leah Palmer
Author: Jane Hiscock
Author: Kogan Page
Author: Steve Muscroft
Author: David Salmon
Author: Susan Bentham
Author: Mike Phoenix
Author: Keryl Titmus
Author: Lynn Van der Wagen