Customer Service Importance. Various Perspectives on Where Society Stands PDF Download

Author: George Harding III
Publisher: GRIN Verlag
ISBN: 3656055106
Category : Language Arts & Disciplines
Languages : en
Pages : 16

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Book Description
Literature Review from the year 2010 in the subject Communications - Theories, Models, Terms and Definitions, grade: 3.0, , language: English, abstract: This Literature Review pertains to the different outlooks of what customer service, the standards of customer service per industry, and the rewards of providing excellent customer service for the individual, the organization’s culture, and the customer being impacted as well.

Author: Nripendra P. Rana
Publisher: Springer Nature
ISBN: 3030243745
Category : Business & Economics
Languages : en
Pages : 337

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Book Description
This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

Author: Luiz Moutinho
Publisher: SAGE
ISBN: 1849202621
Category : Business & Economics
Languages : en
Pages : 337

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Book Description
Fully revised and updated, Problems in Marketing includes over 50 new problems. This varied and challenging collection of problems has been written as a learning aid to any marketing textbook. The problems cover a wide range of marketing practice, each problem concentrating on a single concept or technique of marketing management. Problems begin with a full introduction to the concept followed by explicit instructions for solving them. This leads directly to a series of discussion questions to further enhance the application of each problem. Solutions are also available to lecturers by clicking on the companion website logo above.

Author: Jacky Howell
Publisher: Redleaf Press
ISBN: 1605548065
Category : Education
Languages : en
Pages : 100

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Book Description
This book brings readers inside the school to aid them in their own personal and professional reflections on practices and ways of being with children in this shared journey towards a better world. How can we support children and teachers' continued growth as kind, caring, compassionate people that work towards equity in this world? At School for Friends in Washington, DC, educators Makai Kellogg, Magy Youssef, and Sabina Zeffler and mentor Jacky Howell have worked to nurture and strengthen children’s dispositions for empathy and kindness, anchored by Quaker values, the guiding principles of the Black Lives Matter movement, and mindfulness practice, with a lens of social justice and equity. The authors weave real stories and reflections as they trace the learning journey of children in their program from toddlers through the time they leave for kindergarten. Magy’s story of Frank the Fish opens up the world of toddlers who not only learn how to care for their classroom pet but also naturally build and display empathy as they come to understand disability. Makai highlights empathy as the first and foundational Black Lives Matter guiding principle. Using children’s literature, her students develop a deeper perspective into social-emotional learning beyond “being nice.” In her work with the oldest preschoolers, Sabina shares in her story of the many ways she focuses on perspective taking with her group, including stories of buddy play, heartful listening, holding space, and cognitive flexibility. The three educators with mentor Jacky reflect on their experiences together as they exercise the empathy and perspective-taking we ask children to practice.

Author: Lynn M. Brinckmeyer
Publisher: Oxford University Press
ISBN: 0190219157
Category : Education
Languages : en
Pages : 173

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Book Description
This guidebook is filled with strategies and ideas to help educate the general public, and political decision makers, about the long-term benefits of music education. It is ideal practical companion for all music educators.

Author: Steering Committee on the Changing Nature of Telecommunications/Information Infrastructure
Publisher: National Academies Press
ISBN: 0309586984
Category : Computers
Languages : en
Pages : 241

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Book Description
Advancement of telecommunications and information infrastructure occurs largely through private investment. The government affects the rate and direction of this progress through regulation and public investment. This book presents a range of positions and perspectives on those two classes of policy mechanism, providing a succinct analysis followed by papers prepared by experts in telecommunications policy and applications.

Author:
Publisher:
ISBN:
Category : Forest policy
Languages : en
Pages : 110

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Book Description
nly affected timber industry jobs in local communities, but also resulted in declining agency budgets and staff reductions. Mitigation efforts varied. Ecosystem management contracts declined and shifted from labor-intensive to equipment-intensive activities, with about half of all contractors from the Olympic Peninsula. Economic assistance grants benefited communities that had the staff and resources to develop projects and apply for monies, but provided little benefit to communities without those resources. Payments to counties served as an important source of revenue for rural schools and roads. We also examine socioeconomic changes that occurred in the case study communities, and the influence of forest management policy on these changes. Between 1990 and 2000 all three communities showed a decrease in population, an increase in median age, a decline in timber industry-related employment, and an increase in service-industry and government jobs. Quilcene's proximity to the larger ur

Author: David X. Cifu, MD
Publisher: Elsevier Health Sciences
ISBN: 0323280463
Category : Medical
Languages : en
Pages : 1371

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Book Description
The most-trusted resource for physiatry knowledge and techniques, Braddom's Physical Medicine and Rehabilitation remains an essential guide for the entire rehabilitation team. With proven science and comprehensive guidance, this medical reference book addresses a range of topics to offer every patient maximum pain relief and optimal return to function. In-depth coverage of the indications for and limitations of axial and peripheral joints through therapies enables mastery of these techniques. Optimize the use of ultrasound in diagnosis and treatment. A chapter covering PM&R in the international community serves to broaden your perspective in the field. Detailed illustrations allow you to gain a clear visual understanding of important concepts. New lead editor - Dr. David Cifu - was selected by Dr. Randall Braddom to retain a consistent and readable format. Additional new authors and editors provide a fresh perspective to this edition. Features comprehensive coverage of the treatment of concussions and military amputees. Includes brand-new information on rehabilitating wounded military personnel, the latest injection techniques, speech/swallowing disorders, head injury rehabilitation, and the rehabilitation of chronic diseases. New chapters on pelvic floor disorders and sensory impairments keep you at the forefront of the field. Reader-friendly design features an updated table of contents and improved chapter approach for an enhanced user experience. Expert Consult eBook version included with purchase. This enhanced eBook experience gives access to the text, figures, over 2,500 references, 51 videos, and 750 self-assessment questions on a variety of devices.

Author: Great Britain. Parliament. House of Commons
Publisher:
ISBN:
Category :
Languages : en
Pages : 950

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Book Description

Author: Glynis George
Publisher: University of Toronto Press
ISBN: 1442638540
Category : Social Science
Languages : en
Pages : 66

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Book Description
Bay St. George in western Newfoundland is a region characterized by a boom and bust economy and shaped by the establishment of the Earnest Harmon American Airforce Base. This ethnography explores how women at the Bay St. George Women's Council deal specifically with the issues of single motherhood, child sexual abuse, and domestic violence, and examines the interplay of feminist and Newfoundland identification among these individuals. Drawing on 14 months of participant observation and interviews with women at the Council, George provides a much needed, specifically Canadian contribution to ethno-cultural studies, grass-roots activism, and feminist studies. The research successfully situates the particular concerns and political activism of these women in this rural region of Canada within the larger context of economic restructuring and neoliberal economic and social policies that continue to marginalize women in Canada and around the world. This important study continues the work of feminist ethnographies by such scholars as: Abu-Lughod, Behar, Cole, DiLeonardo, Ginsburg, and Lowenhaupt-Tsing. Avoiding the all too common pitfall of folkorization in rural studies, The Rock Where We Stand represents an innovative and experimental contribution to the field.