Customer Service Care Success for Life -V2 PDF Download

Author: Neil Hoechlin
Publisher: Zee Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 110

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Book Description
Do you want to be the best in customer service? Do you want to ensure your customers are always happy and coming back for more? This book is the ultimate guide to customer service excellence. It will provide readers with everything they need to know about how to become a customer-centric business, use the softwares and tools of the pros, and best practices, to guarantee that customers are satisfied every time. You'll learn essential techniques such as: • How to understand customer needs better • The secrets of successful communication • Tools and strategies for creating lasting relationships with customers • Tips on how to resolve conflicts quickly and efficiently • Proven methods for turning dissatisfied customers into loyal fans With this book, you'll be able to master all aspects of delivering excellent customer service. It's an indispensable tool that no business can afford not have. Get your copy today and take your customer service excellence game up a notch!

Author:
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 2460

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Book Description
Archival snapshot of entire looseleaf Code of Massachusetts Regulations held by the Social Law Library of Massachusetts as of January 2020.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 2232

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Book Description
Archival snapshot of entire looseleaf Code of Massachusetts Regulations held by the Social Law Library of Massachusetts as of January 2020.

Author: Jean-Louis Vincent
Publisher: Springer
ISBN: 3319273493
Category : Medical
Languages : en
Pages : 488

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Book Description
The Annual Update compiles the most recent developments in experimental and clinical research and practice in one comprehensive reference book. The chapters are written by well recognized experts in the field of intensive care and emergency medicine. It is addressed to everyone involved in internal medicine, anesthesia, surgery, pediatrics, intensive care and emergency medicine.

Author: Leanne Aitken
Publisher: Elsevier Health Sciences
ISBN: 0729587185
Category : Medical
Languages : en
Pages : 1110

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Book Description
Endorsed by the Australian College of Critical Care Nurses (ACCCN) ACCCN is the peak professional organisation representing critical care nurses in Australia Written by leading critical care nursing clinicians, Leanne Aitken, Andrea Marshall and Wendy Chaboyer, the 4th edition of Critical Care Nursing continues to encourage and challenge critical care nurses and students to develop world-class practice and ensure the delivery of the highest quality care. The text addresses all aspects of critical care nursing and is divided into three sections: scope of practice, core components and specialty practice, providing the most recent research, data, procedures and guidelines from expert local and international critical care nursing academics and clinicians. Alongside its strong focus on critical care nursing practice within Australia and New Zealand, the 4th edition brings a stronger emphasis on international practice and expertise to ensure students and clinicians have access to the most contemporary practice insights from around the world. Increased emphasis on practice tips to help nurses care for patients within critical care Updated case studies, research vignettes and learning activities to support further learning Highlights the role of the critical care nurse within a multidisciplinary environment and how they work together Increased global considerations relevant to international context of critical care nursing alongside its key focus within the ANZ context Aligned to update NMBA RN Standards for Practice and NSQHS Standards

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 2560

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Book Description
Archival snapshot of entire looseleaf Code of Massachusetts Regulations held by the Social Law Library of Massachusetts as of January 2020.

Author: Susan G. Forman
Publisher: Springer
ISBN: 303000791X
Category : Psychology
Languages : en
Pages : 318

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Book Description
This handbook addresses the delivery of high quality pediatric behavioral healthcare services that are multitiered, evidence-based, and integrated, involving interprofessional collaboration across child serving systems, such as pediatrician offices and schools. The book sets forth a contemporary, leading edge approach that reflects the relationship between biological and psychosocial development and the influence of multiple systems, including the family, community, school, and the healthcare system on child development and functioning. It assists child-focused providers in developing knowledge about the relationship between biological and psychosocial development and between pediatric physical health and behavioral health problems. Chapters cover common chronic illnesses and behavioral conditions and include guidelines for screening, assessment, diagnosis, prevention, and coordinated intervention. Chapters also include representative case studies that help illustrate efficacious, effective service-delivery approaches. The handbook concludes with recommendations for future research and directions for integrated pediatric behavioral healthcare. Topics featured in the Handbook include: Behavioral health aspects of chronic physical health conditions, including asthma, diabetes, chronic pain, traumatic brain injury, and cancer. Physical health implications of behavioral health and educational problems, including ADHD, learning disabilities, substance abuse, and ASD. Coping with chronic illness and medical stress. Patient adherence to medical recommendations and treatments. School reintegration after illness. The Handbook of Pediatric Behavioral Healthcare is a must-have resource for researchers, professors, and graduate students as well as clinicians, therapists, and other practitioners in clinical child and school psychology, primary care medicine, social work, child and adolescent psychiatry, public health, health psychology, pediatric medicine, nursing, behavioral therapy, rehabilitation, and counseling.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 2466

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Book Description
Archival snapshot of entire looseleaf Code of Massachusetts Regulations held by the Social Law Library of Massachusetts as of January 2020.

Author: Peter C. Rimensberger
Publisher: Springer
ISBN: 3642012191
Category : Medical
Languages : en
Pages : 1584

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Book Description
Written by outstanding authorities from all over the world, this comprehensive new textbook on pediatric and neonatal ventilation puts the focus on the effective delivery of respiratory support to children, infants and newborns. In the early chapters, developmental issues concerning the respiratory system are considered, physiological and mechanical principles are introduced and airway management and conventional and alternative ventilation techniques are discussed. Thereafter, the rational use of mechanical ventilation in various pediatric and neonatal pathologies is explained, with the emphasis on a practical step-by-step approach. Respiratory monitoring and safety issues in ventilated patients are considered in detail, and many other topics of interest to the bedside clinician are covered, including the ethics of withdrawal of respiratory support and educational issues. Throughout, the text is complemented by numerous illustrations and key information is clearly summarized in tables and lists.

Author: Philip K. Louie
Publisher: Springer Nature
ISBN: 3030959503
Category : Medical
Languages : en
Pages : 176

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Book Description
The goal of this concise guide is to provide a resource of “non-medical” skills and practices that have been shown to help healthcare trainees reach their peak performance. There are many aspects of the healthcare education and training process that are necessary for excelling, preparing for the next stage, and thriving at the level of the trainee’s end goal. However, certain additional skills and principles are essential in reaching peak performance during training, career, and life. Often overlooked in formal training, these skills and principles can be found in a range of areas, including leadership, goal-setting, mentorship, relationships, skills-training, stoicism, and financial planning, to name just several. All are critical in medical-career development, but learning these skills and principles often requires searching through numerous resources to aquire the needed information. Having completed the rigorous training involved in these professions, the accomplished chapter authors of this easy-to-read title offer insightful key points and tangible action items in each section, geared specifically to the trainee and their training education. In addition, authors from various non-medical sectors and professional backgrounds have contributed their expertise to this compendium, giving the book important interdisciplinary coverage. An invaluable and timely contribution to the health career development literature, The Successful Health Care Professional’s Guide will be of great interest to medical students, residents, fellows and all allied health professionals looking to develop the most successful and fulfilling career possible.