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Author: Andrew Freed Publisher: Simon and Schuster ISBN: 1617298832 Category : Computers Languages : en Pages : 318
Book Description
Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Author: Andrew Freed Publisher: Simon and Schuster ISBN: 1617298832 Category : Computers Languages : en Pages : 318
Book Description
Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Author: Dale Lane Publisher: No Starch Press ISBN: 1718500572 Category : Computers Languages : en Pages : 290
Book Description
A hands-on, application-based introduction to machine learning and artificial intelligence (AI) that guides young readers through creating compelling AI-powered games and applications using the Scratch programming language. Machine learning (also known as ML) is one of the building blocks of AI, or artificial intelligence. AI is based on the idea that computers can learn on their own, with your help. Machine Learning for Kids will introduce you to machine learning, painlessly. With this book and its free, Scratch-based, award-winning companion website, you'll see how easy it is to add machine learning to your own projects. You don't even need to know how to code! As you work through the book you'll discover how machine learning systems can be taught to recognize text, images, numbers, and sounds, and how to train your models to improve their accuracy. You'll turn your models into fun computer games and apps, and see what happens when they get confused by bad data. You'll build 13 projects step-by-step from the ground up, including: • Rock, Paper, Scissors game that recognizes your hand shapes • An app that recommends movies based on other movies that you like • A computer character that reacts to insults and compliments • An interactive virtual assistant (like Siri or Alexa) that obeys commands • An AI version of Pac-Man, with a smart character that knows how to avoid ghosts NOTE: This book includes a Scratch tutorial for beginners, and step-by-step instructions for every project. Ages 12+
Author: Srini Janarthanam Publisher: Packt Publishing Ltd ISBN: 1788298330 Category : Computers Languages : en Pages : 383
Book Description
Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.
Author: Lee Boonstra Publisher: Apress ISBN: 9781484270134 Category : Computers Languages : en Pages : 405
Book Description
Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context. The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs. After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase. What You Will Learn Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used Create Dialogflow projects for individuals and enterprise usage Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases Use Dialogflow for an out-of-the-box agent review Deploy text conversational UIs for web and social media channels Build voice agents for voice assistants, phone gateways, and contact centers Create multilingual chatbots Orchestrate many sub-chatbots to build a bigger conversational platform Use chatbot analytics and test the quality of your Dialogflow agent See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what’s different in Dialogflow CX Who This Book Is For Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google’s conversational AI/cloud technology.
Author: Michael McTear Publisher: Springer ISBN: 3319329677 Category : Technology & Engineering Languages : en Pages : 431
Book Description
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
Author: Publisher: ISBN: Category : Languages : en Pages : 148
Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Author: David A. Joyner Publisher: MIT Press ISBN: 026236655X Category : Education Languages : en Pages : 361
Book Description
A vision of the future of education in which the classroom experience is distributed across space and time without compromising learning. What if there were a model for learning in which the classroom experience was distributed across space and time--and students could still have the benefits of the traditional classroom, even if they can't be present physically or learn synchronously? In this book, two experts in online learning envision a future in which education from kindergarten through graduate school need not be tethered to a single physical classroom. The distributed classroom would neither sacrifice students' social learning experience nor require massive development resources. It goes beyond hybrid learning, so ubiquitous during the COVID-19 pandemic, and MOOCs, so trendy a few years ago, to reimagine the classroom itself. David Joyner and Charles Isbell, both of Georgia Tech, explain how recent developments, including distance learning and learning management systems, have paved the way for the distributed classroom. They propose that we dispense with the dichotomy between online and traditional education, and the assumption that online learning is necessarily inferior. They describe the distributed classroom's various delivery modes for in-person students, remote synchronous students, and remote asynchronous students; the goal would be a symmetry of experiences, with both students and teachers able to move from one mode to another. With The Distributed Classroom, Joyner and Isbell offer an optimistic, learner-centric view of the future of education, in which every person on earth is turned into a potential learner as barriers of cost, geography, and synchronicity disappear.
Author: Neto, Francisco Milton Mendes Publisher: IGI Global ISBN: 1522501266 Category : Education Languages : en Pages : 702
Book Description
As society continues to experience increases in technological innovations, various industries must rapidly adapt and learn to incorporate these advances. When utilized effectively, the use of computer systems in educational settings creates a richer learning environment for students. The Handbook of Research on 3-D Virtual Environments and Hypermedia for Ubiquitous Learning is a critical reference source for the latest research on the application of virtual reality in educational environments and how the immersion into three-dimensional settings enhances student motivation and interaction. Exploring innovative techniques and emerging trends in virtual learning and hypermedia, this book is ideally designed for researchers, developers, upper-level students, and educators interested in the incorporation of immersive technologies in the learning process.
Author: Mazin Gilbert Publisher: CRC Press ISBN: 1351130145 Category : Computers Languages : en Pages : 498
Book Description
Artificial Intelligence for Autonomous Networks introduces the autonomous network by juxtaposing two unique technologies and communities: Networking and AI. The book reviews the technologies behind AI and software-defined network/network function virtualization, highlighting the exciting opportunities to integrate those two worlds. Outlining the new frontiers for autonomous networks, this book highlights their impact and benefits to consumers and enterprise customers. It also explores the potential of the autonomous network for transforming network operation, cyber security, enterprise services, 5G and IoT, infrastructure monitoring and traffic optimization, and finally, customer experience and care. With contributions from leading experts, this book will provide an invaluable resource for network engineers, software engineers, artificial intelligence, and machine learning researchers.
Author: Ajith Abraham Publisher: Springer ISBN: 3540396152 Category : Technology & Engineering Languages : en Pages : 486
Book Description
Innovations in Intelligent Systems is a rare collection of the latest developments in intelligent paradigms such as knowledge-based systems, computational intelligence and hybrid combinations as well as practical applications in engineering, science, business and commerce. The book covers central topics such as intelligent multi-agent systems, data mining, case-based reasoning, and rough sets. Essential techniques to the development of intelligent machines are investigated such as pattern recognition and classification, machine learning, natural language processing, grammar, evolutionary schemes, fuzzy-neural procedures, and intelligent vision. The book also includes useful applications ranging from medical diagnosis and technical/medical language translation, to power demand forecasting and manufacturing plants. Due to its depth and breadth of the coverage and the usefulness of the techniques and applications, this book is a valuable reference for experts and students alike.
Author: Andrew Freed
Author: Andrew Freed
Author: Dale Lane
Author: Srini Janarthanam
Author: Lee Boonstra
Author: Michael McTear
Author: 
Author: David A. Joyner
Author: Neto, Francisco Milton Mendes
Author: Mazin Gilbert
Author: Ajith Abraham