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Author: Stefano Calicchio Publisher: Stefano Calicchio ISBN: Category : Business & Economics Languages : en Pages : 114
Book Description
Why is it essential to master the art of conflict management? How can we transform conflicts from obstacles into opportunities for growth and understanding? What are the most effective strategies for dealing with and resolving disputes? Get ready to read an essential guide that will take you through the dynamics of conflict resolution. The book offers a clear and in-depth path to understanding and managing disputes in every area of life, from the work context to the personal one. In particular, the critical stages of conflict management are explored: - how to recognise and understand conflict dynamics; - techniques to mitigate and resolve tensions and promote dialogue; - tools for transforming conflicts into constructive opportunities; - models for maintaining harmonious relationships and preventing future disputes. It is complemented by exercises for self-analysis and strategies based on the latest scientific research. This guide will not only help you manage conflicts effectively, but also turn them into opportunities for personal growth and improved relationships... making it an indispensable resource for anyone who wants to learn how to manage and resolve conflicts with confidence and competence.
Author: Stefano Calicchio Publisher: Stefano Calicchio ISBN: Category : Business & Economics Languages : en Pages : 114
Book Description
Why is it essential to master the art of conflict management? How can we transform conflicts from obstacles into opportunities for growth and understanding? What are the most effective strategies for dealing with and resolving disputes? Get ready to read an essential guide that will take you through the dynamics of conflict resolution. The book offers a clear and in-depth path to understanding and managing disputes in every area of life, from the work context to the personal one. In particular, the critical stages of conflict management are explored: - how to recognise and understand conflict dynamics; - techniques to mitigate and resolve tensions and promote dialogue; - tools for transforming conflicts into constructive opportunities; - models for maintaining harmonious relationships and preventing future disputes. It is complemented by exercises for self-analysis and strategies based on the latest scientific research. This guide will not only help you manage conflicts effectively, but also turn them into opportunities for personal growth and improved relationships... making it an indispensable resource for anyone who wants to learn how to manage and resolve conflicts with confidence and competence.
Author: Dudley Weeks Publisher: Penguin ISBN: 0874777518 Category : Family & Relationships Languages : en Pages : 305
Book Description
Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.
Author: Amy Gallo Publisher: Harvard Business Review Press ISBN: 1633692167 Category : Business & Economics Languages : en Pages : 224
Book Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Mary Scannell Publisher: McGraw Hill Professional ISBN: 0071743669 Category : Business & Economics Languages : en Pages : 240
Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Gary T. Furlong Publisher: John Wiley & Sons ISBN: 0470835176 Category : Business & Economics Languages : en Pages : 275
Book Description
In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.
Author: Caden Burke Publisher: Leadership Skills ISBN: 9781088246757 Category : Business & Economics Languages : en Pages : 0
Book Description
Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them. As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve goals. YOU WILL LEARN: Why it is important to manage conflicts. Why respect is important in conflict management. How to recognize potential conflicts. Why it is important to change the atmosphere. Understanding different points of view. Tips for recognizing different perspectives. Skills for developing solutions. How to implement actions plans. Why following up is necessary. And much more. To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!
Author: Anita Taylor Publisher: Hampton Press (NJ) ISBN: Category : Social Science Languages : en Pages : 352
Book Description
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author: Harold Scharlatt Publisher: Center for Creative Leadership ISBN: 1604917318 Category : Business & Economics Languages : en Pages : 78
Book Description
Conflict is inevitable, in everyday life and especially in today's increasingly nonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.
Author: Rensis Likert Publisher: McGraw-Hill Companies ISBN: Category : Business & Economics Languages : en Pages : 392
Book Description
Give the principles and step by step procedures of management system to reduce internal and external conflict and external conflict and improve performance.
Author: Gini Graham Scott Publisher: AMACOM Div American Mgmt Assn ISBN: 9780814409749 Category : Self-Help Languages : en Pages : 244
Book Description
The potential for conflict exists in every interaction. But when one doesn’t know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Disagreements, Disputes, and All-Out War offers a simple but proven system for resolving conflicts resulting from: • poor communication and misunderstandings • different agendas, interests, and values • political power struggles • incorrect assumptions about others’ motives and actions • difficult people Written in an accessible, conversational style, packed with real-life examples, and including simple exercises and tools to help assess conflict situations, this indispensable guide shows readers how to handle whatever life throws at them.
Author: Stefano Calicchio
Author: Stefano Calicchio
Author: Dudley Weeks
Author: Amy Gallo
Author: Mary Scannell
Author: Gary T. Furlong
Author: Caden Burke
Author: Anita Taylor
Author: Harold Scharlatt
Author: Rensis Likert
Author: Gini Graham Scott