Conducting Effective Personnel Investigations PDF Download

Author: Jeff Sloan
Publisher: CreateSpace
ISBN: 9781461028949
Category :
Languages : en
Pages : 152

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Book Description
Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training - doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers of misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The second edition is updated with a chapter explaining the risks and challenges investigators face when called upon to defend their reports and sections with case and statutory updates and an explanation of new developments.

Author: Jeffrey Sloan
Publisher:
ISBN: 9781434891518
Category :
Languages : en
Pages : 130

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Book Description
Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training, while doing it wrong can have numerous negative impacts throughout the organization. A proper investigation assists a public agency in achieving the goals of remedying employee misconduct and facilitating the process of making victims of miscon-duct whole. These goals are invaluable in any employ-ment setting where misconduct can cause injury to em-ployees, damage to worker-morale, and negatively affect productivity. A proper investigation can also protect a public agency from liability. This Manual is a valuable reference tool for public sector management, covering investigations of employee misconduct including, but not limited to allegations of harassment, discrimination, retaliation, attendance, dishonesty, and insubordination.

Author: Jeff Sloan
Publisher:
ISBN: 9781484161319
Category :
Languages : en
Pages : 148

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Book Description
Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training - doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The Third Edition is a comprehensive update including enhanced sections on privacy, confidentiality, and privilege.

Author: Eugene F. Ferraro
Publisher: CRC Press
ISBN: 1439814805
Category : Business & Economics
Languages : en
Pages : 607

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Book Description
The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

Author: Eugene F. Ferraro
Publisher: CRC Press
ISBN: 1135501297
Category : Business & Economics
Languages : en
Pages : 478

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Book Description
Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.

Author: Meric Craig Bloch
Publisher: Xlibris Corporation
ISBN: 9781436310031
Category : Business & Economics
Languages : en
Pages : 235

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Book Description
The trust of a company by its customers is one of the most important ingredients in a company's success. Central to that trust is the company's ability to effectively police itself. Another foundation of success is conducting internal investigations and imposing discipline in a manner that employees find trustworthy and consistent with its values. But what happens when someone reports an incident of actual or potential employee misconduct? Does the company respond to the report to investigate it, remedy it or learn from it? Is the responsibility to investigate the report delegated ad hoc to a human resources manager or in-house attorney to resolve in addition to their regular duties? A robust investigations process is not about good corporate citizenship. Investigations furnish knowledge. The process of knowledge management determines what we know about our company's risks and influences how that information can be applied. This information lets a company manage risk effectively. The products of the investigative process should be a practical and personal piece of advice to executive management. The investigation goal must be to prevent future damage to the company by using investigation findings as a form of organizational intelligence -- rather than rebuilding it after the damage is done. The economics of capitalism and private enterprise favor risk taking. But the only way to accept a risk is if that decision is an informed one. A company must maximize its business success while eliminating or reducing unacceptable legal and financial risks. Identifying and addressing those risks through investigations places the process squarely within the business' fundamental purpose. So why doesn't every company adopt this approach? It may be that they think the company does not have the time, personnel and resources to conduct investigations in an organized manner. Executive management may think that the value of the investigation is limited to substantiating the misconduct of a single employee, and that the business leaders are already certain of his guilt. It may also be to "let sleeping dogs lie," and ignore problems that are known to exist but which are seen as too disruptive and costly to fix. It may be a lack of imagination to see the value. It may be that they are intoxicated by their own high-minded ethics message to consider anything else. True, many companies have historically staffed corporate-security departments or hired lawyers to look into allegations of wrongdoing, but these are not business processes with a focus on corporate counseling. There is a world of difference when you use the investigation process as a way to improve business processes and as a risk-management tool than if you think small and use it only as a way to prove that a discrete act of misconduct occurred. A business case with its own value proposition can be made for a workplace investigations unit. A properly prepared and executed investigation gives the business an advantage. Risks are identified and addressed. Dishonest employees are caught. Restitution can be attempted. But to do this, you need to know how to embed the workplace investigations unit in your company's culture and this applies even to those professionals in human resources and legal departments who freelance investigations as a business process. The ultimate value of a workplace investigations unit depends on its seamless integration in the business. The smoother the practice blends into the business routine, the easier it is to sustain. This book examines management techniques and processes to create a workplace investigations unit. It is intended as a guide for building and running a successful and valuable corporate resource. Attention is also directed to establishing investigative protocols and practices that will survive the scrutiny of business leaders

Author: Frank Colaprete
Publisher: Charles C Thomas Publisher
ISBN: 0398085137
Category : Social Science
Languages : en
Pages : 359

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Book Description
Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations.

Author: Natalie Ivey
Publisher: Createspace Independent Publishing Platform
ISBN: 9781483935249
Category : Criminal investigation
Languages : en
Pages : 0

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Book Description
A comprehensive, "how-to" guide, designed to not only educate HR professionals on the investigative process--but to also identify the root causes to internal investigations, so preventive measures can be implemented that reduce future cases. This practical guide provides a solid process for how to handle allegations of harassment, hostile work environment, discrimination, FMLA abuse, misuse/theft of company assets, employee misconduct, and other typical HR issues. Additionally, this guide will help to dramatically improve skills in conducting witness interviews and reduce the time it takesto actually complete an investigation. Let How to Conduct Internal Investigations: A Practical Guide for HR Professionals be your go-to guide every time you face a challenging employee relations' issue or a potential violation of organizational policy. Improve your knowledge...improve your confidence...enhance your skills as a professional in learning effective strategies and techniques for properly conducting investigations. In this informative guide, Natalie Ivey, seasoned HR consultant and investigator, leads you step-by-step through the investigative process from initial complaint to conclusion of an investigation. Things you'll get from this guide: -How to recognize dysfunctional organizational behaviors that lead to investigations, so you can take steps to avoid them -Learn what happens when the leadership "light bulb" doesn't come on and supervisors fail to enforce organizational policies -Understand the legal obligations that require employers to conduct investigations -Learn how to prepare questions and interview witnesses using the Bulls Eye technique -Learn how to conduct witness interviews to cut through the nonsense, save time, and minimize "he said/she said" cases -Learn how to select appropriate and safe interviewing locations -Learn how to gather the "trifecta" of evidence: documentary, physical, and testimonial -Learn how to manage political interference when handling investigations to minimize negligent retention issues -Learn best practices in handling disciplinary action and terminations to avoid stepping on legal land mines

Author: Kelly Charles-Collins
Publisher: Heartbridge Press
ISBN: 9780998178813
Category :
Languages : en
Pages : 188

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Book Description
Employee complaints are a cost of doing business. If you want to reduce those costs and earn employee trust, you must address employee complaints by conducting effective workplace investigations. But this is not just another CYA guide. Author and Attorney Kelly Charles-Collins, an authority in HR issues and Employment Law, offers a fresh perspective on conducting workplace investigations. With over 20 years of experience successfully defending companies ranging from small businesses to Fortune 100 companies, Charles-Collins reframes the risk management discussion around workplace investigations from reactive to proactive - focusing on the benefits rather than the burdens. Using a case study and interactive exercises, you will discover how to: - Save time and money by standardizing your investigative process - Enhance your company atmosphere, culture, and environment - Convert your "peanut gallery" employees into your "raving fans" - Preserve company assets without sacrificing employee satisfaction and productivity. Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees' productivity, eroding employee trust, and ultimately impacting your bottom line. Whether you are a business owner, Human Resources professional, or member of the management team, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.

Author: Cynthia L. Hackerott
Publisher: Wolters Kluwer
ISBN: 0808013629
Category : Business & Economics
Languages : en
Pages : 154

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Book Description
The HR. How to book on internal investigation covers: - How to structure and internal investigation - How to interview witnesses - How to document your internal investigation - How to assure at a fair and defensible conclusion.