Participation in Change PDF Download

Author:
Publisher:
ISBN:
Category : Social work education
Languages : en
Pages : 272

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Author:
Publisher: Religacion Press
ISBN:
Category :
Languages : en
Pages : 94

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Author: Margarita Chiang Vega
Publisher: Universidad Pontificia Comillas
ISBN: 8484684822
Category : Business & Economics
Languages : es
Pages : 302

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Book Description
El estudio del clima organizacional aporta conocimientos fundamentales para la comprensión de las relaciones laborales y para la calidad y eficiencia de la acción organizativa. En estos dominios, la influencia de variables actitudinales, tales como la satisfacción laboral y, de ciertas variables personales, como la autoeficacia, pueden tener una acción preponderante sobre la interacción social que se desarrolla entre los distintos actores que componen las organizaciones y por ello, sobre los resultados obtenidos en el trabajo. La aportación más relevante y convergente en estas investigaciones señala que es más probable obtener mejores resultados laborales en: alto desempeño, compromiso o cooperación, cuando las personas se sienten parte de un grupo de trabajo con un clima organizacional satisfactorio, cuando perciben que tienen las competencias adecuadas para desarrollar su trabajo y cuando son recompensadas y reconocidas como agentes significativos de los resultados organizacionales. No sorprende entonces que, la relación de las variables organizacionales y personales esté representando una influencia relevante sobre la dinámica de la vida organizacional. En este libro se desgranan cincuenta años de seguimiento científico sobre esta curiosa relación que se establece entre el clima organizacional y la satisfacción laboral que, aunque de un modo intuitivo pueda parecer obvia, adquiere matices diferentes, pertinentes todos ellos a la singularidad de los diferentes contextos organizativos.

Author: Jonatan Loidi
Publisher: Ediciones LEA
ISBN: 9877188554
Category : Business & Economics
Languages : en
Pages : 272

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Jonatan Loidi y ‘Gaita’ González presentan un modelo de 10 pasos para la creación y gestión de experiencias mágicas para tu organización. “Este libro es el manual de la excelencia en atención al cliente y desarrollo empresarial. Demuestra que la pasión es clave para superar los desafíos. Una invitación a reflexionar, trabajar y cambiar paradigmas para formar parte del 5% que marca la diferencia”. Martín Zuppi, CEO Stellatis Argentina “Conocí el modelo a partir de una conferencia, y sin dudas me pareció el recorrido ideal para trabajar en la experiencia que una organización puede ofrecer. Hoy este libro forma parte de nuestra agenda de trabajo”. Carolina Del Hoyo, Directora Regional Marketing Fratelli Branca “Este libro permite enamorarse de la idea de que no existen los límites cuando se trata de satisfacer y hacer felices a nuestros clientes, y a nuestro equipo de trabajo. 100% aplicable a la realidad de Latinoamérica”. Isabel Cristina Sepúlveda Parra, Directora de Experiencia al cliente en Bancolombia. “Participé de la experiencia en Orlando dos veces. Por tal motivo aseguro que este libro marca un antes y después para la organización y el liderazgo, ofreciendo un camino lógico y simple hacia el éxito, con ejemplos claros”. Carlos Bethancourt, Director ejecutivo Acecolombia. “El libro describe un modelo que todo fanático del marketing y las experiencias debe conocer. Es práctico y aplicable a cualquier empresa”. Soledad Moll, Directora de MMA LATAM

Author: Finn Frandsen
Publisher: SAGE
ISBN: 1473933900
Category : Business & Economics
Languages : en
Pages : 373

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When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

Author: Don Hellriegel
Publisher:
ISBN: 9780324069563
Category : Beslutningstagning-ledelse
Languages : en
Pages : 0

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Book Description
Organizational Behavior is designed to help students, professionals, and managers develop the competencies and skills that are needed to effectively contribute to an organization. This proven text's strengths lie in its classic research, coverage of contemporary and emerging OB topics, and excellent case selection. Throughout the text, seven core competencies-Managing Self, Managing Diversity, Managing Ethics, Managing Across Cultures, Managing Teams, Managing Communications, and Managing Change-are emphasized and illustrated for the student.

Author: Paul M. Muchinsky
Publisher: Wadsworth
ISBN: 9780495006817
Category : Organizational behavior
Languages : en
Pages : 554

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Book Description
Now in its eighth edition, PSYCHOLOGY APPLIED TO WORK has established itself as the standard for textbooks in introductory industrial and organizational psychology. Written by Paul Muchinsky - a recognized expert and award winning teacher -- this text provides the most comprehensive resource available for I/O students: a research-based text coupled with the most relevant and contemporary applications of today's workplace issues. Case studies, field notes, and real company examples in every chapter illustrate and bring to life the relevance of I/O psychology to students' daily lives.The Eighth Edition of Muchinsky is accompanied by a dramatically expanded selection of media ancillaries for instructors, and improved student supplements.

Author: Stephanie Reich
Publisher: Springer Science & Business Media
ISBN: 0387495002
Category : Psychology
Languages : en
Pages : 461

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Book Description
This is the first in-depth guide to global community psychology research and practice, history and development, theories and innovations, presented in one field-defining volume. This book will serve to promote international collaboration, enhance theory utilization and development, identify biases and barriers in the field, accrue critical mass for a discipline that is often marginalized, and to minimize the pervasive US-centric view of the field.

Author: William B. Werther
Publisher: McGraw-Hill Companies
ISBN:
Category : Business & Economics
Languages : en
Pages : 536

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Author: Larissa A. Grunig
Publisher: Routledge
ISBN: 1135467749
Category : Business & Economics
Languages : en
Pages : 449

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The past 20 years have seen an influx of women into the practice of public relations, yet gender-based disparities in pay and advancement remain a troubling reality. As the field becomes feminized, moreover, female and male practitioners alike confront the prospect of dwindling salaries and prestige. This landmark book presents a comprehensive examination of the status of women in public relations and proposes concrete ways to achieve greater parity in education and practice. The authors integrate the theoretical literature of public relations and gender with results of a major longitudinal study of women in the field, along with illuminating focus group and interview data. Topics covered include factors contributing to sex discrimination; how public relations stacks up against other professions on gender-related issues; the challenges facing female managers and entrepreneurs; the experiences of ethnic minority professionals; the salary gap; the glass ceiling; and how to foster solutions on individual, organizational, and societal levels. This volume is an essential read for both educators and practitioners in public relations. It can be used as a course text in graduate research seminars, and also as a supplemental text in courses addressing gender issues in PR. It serves as a useful guide for young practitioners entering the profession, and provides critical insights for public relations managers.