Author: United States. Securities and Exchange Commission
Publisher:
ISBN:
Category : Securities
Languages : en
Pages : 1360
Book Description
Decisions and Reports
Author: United States. Securities and Exchange Commission
Publisher:
ISBN:
Category : Securities
Languages : en
Pages : 1360
Book Description
Publisher:
ISBN:
Category : Securities
Languages : en
Pages : 1360
Book Description
Hospitality Reception and Front Office (Procedures and Systems)
Author: Negi Jagmohan
Publisher: S. Chand Publishing
ISBN: 8121939925
Category : Business & Economics
Languages : en
Pages : 288
Book Description
Section-I Concepts, Procedure, Skills & Techniques Section-Ii Conversation Skills: Some English, French, German And Hinidi Communicationalskills
Publisher: S. Chand Publishing
ISBN: 8121939925
Category : Business & Economics
Languages : en
Pages : 288
Book Description
Section-I Concepts, Procedure, Skills & Techniques Section-Ii Conversation Skills: Some English, French, German And Hinidi Communicationalskills
Customers Are People ... The Human Touch
Author: John McKean
Publisher: John Wiley & Sons
ISBN: 0470856505
Category : Business & Economics
Languages : en
Pages : 324
Book Description
Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the "human touch" art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.
Publisher: John Wiley & Sons
ISBN: 0470856505
Category : Business & Economics
Languages : en
Pages : 324
Book Description
Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the "human touch" art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.
(Im)politeness at a Slovenian Call Centre
Author: Sara Orthaber
Publisher: Springer Nature
ISBN: 3031433203
Category : Language Arts & Disciplines
Languages : en
Pages : 354
Book Description
This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment
Publisher: Springer Nature
ISBN: 3031433203
Category : Language Arts & Disciplines
Languages : en
Pages : 354
Book Description
This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment
Complaints Log
Author: Roger Market
Publisher:
ISBN:
Category :
Languages : en
Pages : 103
Book Description
A log to record all information regarding the subject of customer complaints. The most important information such as customer data, the reason for the complaint and activities related to the consideration of the case. A useful tool for all companies that care about their customers. Specifications: Cover Finish: Glossy Dimensions: 8.5 x 11 Interior: White Paper, Bleed On the first page you will find a place to enter basic information such as: telephone, address, fax Additional space for entering notes Perfect for gift - for individual use High attention to detail Pages: 103
Publisher:
ISBN:
Category :
Languages : en
Pages : 103
Book Description
A log to record all information regarding the subject of customer complaints. The most important information such as customer data, the reason for the complaint and activities related to the consideration of the case. A useful tool for all companies that care about their customers. Specifications: Cover Finish: Glossy Dimensions: 8.5 x 11 Interior: White Paper, Bleed On the first page you will find a place to enter basic information such as: telephone, address, fax Additional space for entering notes Perfect for gift - for individual use High attention to detail Pages: 103
FDA Inspection Operations Manual
The Resume Makeover
Author: Jeffrey G. Allen
Publisher: John Wiley & Sons
ISBN: 0471201529
Category : Business & Economics
Languages : en
Pages : 313
Book Description
The Resume Makeover Second Edition The first and only interactive resume guide from the nation's leading job-search expert In today's tumultuous job market, a lackluster resume isn't even worth the cost of a stamp or the click of a mouse. Make your resume shine with the help of the one-on-one guidance found in The Resume Makeover. Written by bestselling career author Jeffrey Allen, this updated how-to manual is loaded with insider tips and step-by-step guidelines on how to create attention-grabbing, high-profile resumes guaranteed to get you the interviews you desire. Once your resume is written, simply send it to the address listed in the book and, in just one week's time, your resume will be returned to you with a point-by-point critique and a detailed list of expert recommendations on how to make it even better! You also receive: * Before-and-after examples from a wide array of fields that reveal the do's and don'ts of writing effective resumes * New information on techniques for Internet transmittal of resumes * Special chapters on successful cover letters and follow-up letters * The best typefaces and types of paper to use for different markets * A new list of the most popular Internet resume posting services, their addresses, and focus Get more interviews and land the job of your dreams with the surefire tips found in The Resume Makeover!
Publisher: John Wiley & Sons
ISBN: 0471201529
Category : Business & Economics
Languages : en
Pages : 313
Book Description
The Resume Makeover Second Edition The first and only interactive resume guide from the nation's leading job-search expert In today's tumultuous job market, a lackluster resume isn't even worth the cost of a stamp or the click of a mouse. Make your resume shine with the help of the one-on-one guidance found in The Resume Makeover. Written by bestselling career author Jeffrey Allen, this updated how-to manual is loaded with insider tips and step-by-step guidelines on how to create attention-grabbing, high-profile resumes guaranteed to get you the interviews you desire. Once your resume is written, simply send it to the address listed in the book and, in just one week's time, your resume will be returned to you with a point-by-point critique and a detailed list of expert recommendations on how to make it even better! You also receive: * Before-and-after examples from a wide array of fields that reveal the do's and don'ts of writing effective resumes * New information on techniques for Internet transmittal of resumes * Special chapters on successful cover letters and follow-up letters * The best typefaces and types of paper to use for different markets * A new list of the most popular Internet resume posting services, their addresses, and focus Get more interviews and land the job of your dreams with the surefire tips found in The Resume Makeover!
National Transportation Safety Board Decisions
Author: United States. National Transportation Safety Board
Publisher:
ISBN:
Category : Transportation
Languages : en
Pages : 872
Book Description
Publisher:
ISBN:
Category : Transportation
Languages : en
Pages : 872
Book Description
Cross-Cultural Management Revisited
Author: Philippe d'Iribarne
Publisher: Oxford University Press
ISBN: 0192599410
Category : Business & Economics
Languages : en
Pages : 486
Book Description
Drawing on thirty years of empirical research, this book reveals the diversity of managerial practices that may be observed throughout the world, even in places where companies are using management methods that appear identical. Using data from over fifty countries, it presents a new theoretical approach to cultural diversity whereby culture is considered a filter through which people understand reality and give it meaning. This interpretative perspective reminds us that interactions within organizational contexts are primarily social, and thus conceived differently from one culture to another. This is fundamental to our understanding of the challenges of globalization and the powerful forces that foster the international homogenization of management practices. Leadership, decision-making, customer relations, ethics and corporate social responsibility, and interpersonal and corporate communication are just some aspects of management underpinned and influenced by cultural variation. In response to this intellectual and practical challenge this book provides methodological guidelines to enable researchers and practitioners to engage in an alternative approach to cross-cultural management.
Publisher: Oxford University Press
ISBN: 0192599410
Category : Business & Economics
Languages : en
Pages : 486
Book Description
Drawing on thirty years of empirical research, this book reveals the diversity of managerial practices that may be observed throughout the world, even in places where companies are using management methods that appear identical. Using data from over fifty countries, it presents a new theoretical approach to cultural diversity whereby culture is considered a filter through which people understand reality and give it meaning. This interpretative perspective reminds us that interactions within organizational contexts are primarily social, and thus conceived differently from one culture to another. This is fundamental to our understanding of the challenges of globalization and the powerful forces that foster the international homogenization of management practices. Leadership, decision-making, customer relations, ethics and corporate social responsibility, and interpersonal and corporate communication are just some aspects of management underpinned and influenced by cultural variation. In response to this intellectual and practical challenge this book provides methodological guidelines to enable researchers and practitioners to engage in an alternative approach to cross-cultural management.
Decisions and Orders of the National Labor Relations Board
Author: United States. National Labor Relations Board
Publisher:
ISBN:
Category : Labor laws and legislation
Languages : en
Pages : 1172
Book Description
Publisher:
ISBN:
Category : Labor laws and legislation
Languages : en
Pages : 1172
Book Description