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Author: Enrique Cabrera Jr Publisher: IWA Publishing ISBN: 1843391988 Category : Science Languages : en Pages : 185
Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua
Author: Publisher: ISBN: 9781622701070 Category : Languages : en Pages :
Book Description
The Cal/OSHA Pocket Guide for the Construction Industry is a handy guide for workers, employers, supervisors, and safety personnel. This latest 2011 edition is a quick field reference that summarizes selected safety standards from the California Code of Regulations. The major subject headings are alphabetized and cross-referenced within the text, and it has a detailed index. Spiral bound, 8.5 x 5.5"
Author: Michael Tushman Publisher: Oxford University Press, USA ISBN: 9780195100112 Category : Creative ability in business Languages : en Pages : 0
Book Description
This book shows the links among innovation, organizational architecture, executive teams, and managing change. The 41 articles that are included in this book have been carefully chosen from the current literature, with an introductory essay by the authors in which they show how the diagnosticmodel is applied to the problem of managing innovation. In the introductory essay, the authors highlight themes recurring throughout the book, such as the systems nature of technology, the importance of history and path dependence, the cross-functional nature of innovation management, the paradoxbetween efficiency and adaptability, and the role of executive leadership in managing through turbulence. The introduction provides a helpful road map that offers a coherent rationale for studying innovation management. All modules in the book have editorial introductions that help to reinforce the links among technology, organizational architectures, and executive and managing teams. Introductions are also included for each chapter, explaining the fundamental point each reading raises and how it is integratedwithin the rest of the book. Managing Strategic Innovation and Change also features readings on topics including technological evolution, technology strategy, globalization, and organizational learning, offering a complete set of readings on the management of innovation.
Author: Greg Wilson Publisher: CRC Press ISBN: 1000728153 Category : Computers Languages : en Pages : 229
Book Description
Hundreds of grassroots groups have sprung up around the world to teach programming, web design, robotics, and other skills outside traditional classrooms. These groups exist so that people don't have to learn these things on their own, but ironically, their founders and instructors are often teaching themselves how to teach. There's a better way. This book presents evidence-based practices that will help you create and deliver lessons that work and build a teaching community around them. Topics include the differences between different kinds of learners, diagnosing and correcting misunderstandings, teaching as a performance art, what motivates and demotivates adult learners, how to be a good ally, fostering a healthy community, getting the word out, and building alliances with like-minded groups. The book includes over a hundred exercises that can be done individually or in groups, over 350 references, and a glossary to help you navigate educational jargon.
Author: Pamela Ayuso Publisher: ISBN: 9781737117469 Category : Business & Economics Languages : en Pages : 0
Book Description
What if your business could consistently operate with excellence no matter what and keep evolving for years to come? Your company is a living organism. Provide an environment that will encourage it to grow with the Heptagram method, the 7-pillar business design system for the 21st century. No matter your organization, you can learn to work with a defined operating structure that ensures you deliver high quality and consistency to your customers. The best part? You will also create a company that can evolve and adapt over time to the changing environment, with room for innovation, self-organization, learning, and trust. With the Heptagram method, you can cover all your basics, such as: 1. Building the right organizational structure based on timeless principles and new concepts. 2. Defining business processes, which will ensure consistency and quality. 3. Using IT to automate and make your workflows foolproof. 4. Analyzing metrics to measure success. 5. Managing your organization with trust and communicating well with your team. 6. Allowing room to evolve and change as new ideas, needs, and trends develop over time. 7. Growing and scaling with this newfound freedom. Heptagram is the must-read book that every executive and entrepreneur needs sitting on their desks. Thanks to the Heptagram method, you will: - Save time - Save money - Build a company that can outlast you - Have peace of mind Pamela Ayuso is an entrepreneur, writer, and mom. When she's not making memories with her family, she can be found at Celaque, a real estate development and property management company based in Honduras, where she is the CEO and cofounder.
Author: Michael D. Mumford, PhD Publisher: Springer Publishing Company ISBN: 0826111351 Category : Psychology Languages : en Pages : 301
Book Description
What are the relevant personality and motivational traits of good (and bad) leaders? Do leaders possess different types of intellectual capacities? How do effective leaders behave and what kinds of people follow them? What are the contextual/situational factors that give rise to leaders? How is leadership influenced by gender, cultural differences, and social networks? Professor Michael Mumford is one of the leading researchers on the topic of leadership and organizational behavior. Mumford discusses the predominant topics and approaches to studying leadership research, including a review of research on leader traits and behaviors, situational influences on leadership, the way in which leaders think, and outstanding leadership. The text concludes with a discussion of emergent topics in the field. Embedded in each chapter is information related to improving or developing leadership through the topics discussed. Key Features A short, non-technical introduction suitable for any reader An Introduction to the history of leadership, extant definitions, assumptions, theories and methods of study Examines emergent topics in the field Offers topical applications for improving and developing leadership The Psych 101 Series Short, reader-friendly introductions to cutting-edge topics in psychology. With key concepts, controversial topics, and fascinating accounts of up-to-the-minute research, The Psych 101 Series is a valuable resource for all students of psychology and anyone interested in the field.
Author: Ann S. Epstein Publisher: Conran Octopus ISBN: 9781938113062 Category : Education Languages : en Pages : 284
Book Description
Young children and teachers both have active roles in the learning processHow do preschoolers learn and develop? What are the best ways to support learning in the early years? This revised edition of The Intentional Teacher guides teachers to balance both child-guided and adult-guided learning experiences that build on children's interests and focus on what they need to learn to be successful in school and in life.This edition offers new chapters on science, social studies, and approaches to learning. Also included is updated, expanded information on social and emotional development, physical development and health, language and literacy, mathenatics, and the creative arts. In each chapter are many practical teaching strategies that are illustrated with classroom-based anecdotes.The Intentional Teacher encourages readers to- Reflect on their principles and practices- Broaden their thinking about appropriate early curriculum content and instructional methods- Discover specific ideas and teaching strategies for interacting with children in key subject areasIntentional teaching does not happen by chance. This book will help teachers apply their knowledge of children and of content to make thoughtful, intentional use of both child-guided and adult-guided experiences.
Author: Enrique Cabrera Jr
Author: Francisco Palao
Author: 
Author: Cooper Institute (Dallas, Tex.)
Author: Michael Tushman
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Author: Greg Wilson
Author: Pamela Ayuso
Author: Michael D. Mumford, PhD
Author: Ann S. Epstein
Author: Nancy Bayley