Clients Handbook: Matrix Intensive Outpatient Treatment for People With Stimulant Use Disorders PDF Download
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Author: U.S. Department of Health and Human Services Publisher: Lulu.com ISBN: 0359520642 Category : Reference Languages : en Pages : 114
Book Description
The handouts in this book will help you get the most out of your Matrix treatment. Some handouts ask questions and have spaces for your answers. Other handouts ask you to read and think about a subject or an idea, or they contain advice or reminders about recovery. It is a good idea to keep and review the handouts after you have used them. They will help you stay strong as you continue in your recovery. During each treatment session, your counselor will ask you to follow along on the handout while he or she goes over it with the group. The counselor will give you time to think about what it says and write your answers to questions it may ask. The group will then discuss the handout. You should share your thoughts and ask questions during this time. If you still have questions, there will be more time to ask questions during the last part of each session.
Author: U.S. Department of Health and Human Services Publisher: Lulu.com ISBN: 0359520642 Category : Reference Languages : en Pages : 114
Book Description
The handouts in this book will help you get the most out of your Matrix treatment. Some handouts ask questions and have spaces for your answers. Other handouts ask you to read and think about a subject or an idea, or they contain advice or reminders about recovery. It is a good idea to keep and review the handouts after you have used them. They will help you stay strong as you continue in your recovery. During each treatment session, your counselor will ask you to follow along on the handout while he or she goes over it with the group. The counselor will give you time to think about what it says and write your answers to questions it may ask. The group will then discuss the handout. You should share your thoughts and ask questions during this time. If you still have questions, there will be more time to ask questions during the last part of each session.
Author: Dianne R. Stober Publisher: John Wiley & Sons ISBN: 047089363X Category : Business & Economics Languages : en Pages : 550
Book Description
The first reference to bring scientifically proven approaches to the practice of personal and executive coaching The Evidence Based Coaching Handbook applies recent behavioral science research to executive and personal coaching, bringing multiple disciplines to bear on why and how coaching works. A groundbreaking resource for this burgeoning profession, this text presents several different coaching approaches along with the empirical and theoretical knowledge base supporting each. Recognizing the special character of coaching-that the coaching process is non-medical, collaborative, and highly contextual-the authors lay out an evidence-based coaching model that allows practitioners to integrate their own expertise and the needs of their individual clients with the best current knowledge. This gives coaches the ability to better understand and optimize their own coaching interventions, while not having to conform to a single, rigidly defined practice standard. The Evidence Based Coaching Handbook looks at various approaches and applies each to the same two case studies, demonstrating through this practical comparison the methods, assumptions, and concepts at work in the different approaches. The coverage includes: An overview: a contextual model of coaching approaches Systems and complexity theory The behavioral perspective The humanistic perspective Cognitive coaching Adult development theory An integrative, goal-focused approach Psychoanalytically informed coaching Positive psychology An adult learning approach An adventure-based framework Culture and coaching
Author: Ashvin Vaidyanathan Publisher: John Wiley & Sons ISBN: 1119624614 Category : Business & Economics Languages : en Pages : 297
Book Description
The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.
Author: U.S. Department of Health and Human Services Publisher: Lulu.com ISBN: 0359520561 Category : Reference Languages : en Pages : 268
Book Description
The Matrix IOP method was developed initially in the 1980s in response to the growing numbers of individuals entering the treatment system with cocaine or methamphetamine dependence as their primary substance use disorder. Many traditional treatment models then in use were developed primarily to treat alcohol dependence and were proving to be relatively ineffective in treating cocaine and other stimulant dependence (Obert et al. 2000). To create effective treatment protocols for clients dependent on stimulant drugs, treatment professionals at the Matrix Institute drew from numerous treatment approaches, incorporating into their model methods that were empirically tested and practical. Their treatment model incorporated elements of relapse prevention, cognitive?behavioral, psychoeducation, and family approaches, as well as 12-Step program support (Obert et al. 2000).
Author: Sarah Hatter Publisher: Cosupport ISBN: 9780615962016 Category : Customer relations Languages : en Pages : 216
Book Description
How do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconvenience? The web's leading experts are ready to share our answers and experience with everyone, plus share stories and radical advice for building your own exceptional customer experience. In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual. If you're a CEO Or Founder:This book is your primer on the future of customer support - not just offering transactional service but intentionally striving to make your company's customer service the new gold standard. Learn about the importance of engaging your customer support team with your product development, how to really measure customer happiness, and why you should be investing in your support staff as your top rung employees. If you're a customer support professional:This book is your validation, your reminder that what you do for a living is an important part of product development and the future of the web. Learn tips and tricks for offering the best customer support possible, including example replies for tough questions, recommendations on better language and tone to use in social media, and advice on handling difficult customers. "Customer service is no longer just a job but a bonafide career path, and this book is your undergraduate degree." - Richard White, Founder and CEO of UserVoice
Author: Miles Mason Sr Publisher: ISBN: 9781633853065 Category : Law Languages : en Pages : 320
Book Description
IF YOU'RE GOING THROUGH A DIVORCE, YOU NEED A FRIEND AND A GUIDE Divorce can be intimidating, but you don't have to go through it alone. Miles Mason, Sr. set out to create the ultimate handbook to help a spouse through the divorce process. To that end, this book addresses a variety of topics that the compassionate professionals of the Miles Mason Family Law Group know best, including advice needed to get the learning process started, hiring your divorce team, custody and parenting plans, and how courts view dating during separation. The book is easy to read, and will be a valuable tool as you find your way through the divorce process. Miles Mason, Sr. JD, CPA is a divorce lawyer in Memphis, Tennessee. Mason is recognized as a Tennessee "Super Lawyer" and was awarded a "Superb" (10/10) rating on Avvo. Frequently interviewed by television news and national media for commentary, Inside Memphis Business named Mason a "Family Law Power Player," and the Memphis Bar Foundation honored him as a fellow. He has also been inducted into the Christian Brothers High School Hall of Fame for his community service. You can find additional information, as well as updates to this book, at MemphisDivorce.com and its Tennessee Family Law Blog. You don't have to go it alone.
Author: Nigel Ostime Publisher: Routledge ISBN: 1000222144 Category : Architecture Languages : en Pages : 328
Book Description
This hands-on, no-nonsense guide to running smaller projects – most under £250,000 in value – will become your 'bible' in day-to-day practice. Smaller practices often find it hard to turn a profit as they spend too much time and money, especially on the design stages, trying to compete and are unsure as to what they can safely dispense with whilst still being rigorous and delivering quality. This book provides reassurance as to how to achieve great results on a budget, utilising stripped-back and efficient solutions, while following the principles and stages of the RIBA Plan of Work. Each chapter provides: simple step-by-step guidance to the key tasks in that stage of the Plan of Work including inputs, outputs, stage activities and sustainability checkpoints in-text features which break down complex tasks and highlight best practice with pragmatic, real world advice including 'tips', 'warnings' and guidance on forms and templates inspiring case studies of small projects that document the architect's experience of the process guidance at each Plan of Work stage on the relevant practice issues that will help you to run your small project more effectively. Designed as a project handbook for smaller and medium sized architectural practices, it is also invaluable for Part 3 students getting to grips with how projects are run within the RIBA Plan of Work framework. Everybody in the project team – including clients, contractors and consultants – will find this a handy guide to the project process, full of useful insights and solutions.
Author: Nigel Ostime Publisher: Routledge ISBN: 100070307X Category : Architecture Languages : en Pages : 96
Book Description
If you need to understand about engaging the services of an architect, this updated RIBA guide is for you. Straightforward and completely up-to-date regarding legislation, it sets out everything you need to be aware of, for a large or small commercial project. The right architect can bring considerable added value to the success of your project. This guide talks you through all aspects of your project and what you should expect from your architect at each stage - including formal appointment mechanisms, calculating fees and project management responsibilities. This is for commercial clients, both for large or small projects, and especially those who have never carried out this role before, this guide offers a quick and easy overview of the value, mechanisms and context of appointing your architect.
Author: Karl N. Kindschi Publisher: iUniverse ISBN: 0595222544 Category : Business & Economics Languages : en Pages : 129
Book Description
What would you do if you knew you could not fail? The 'Annual Client Review System' is a refreshing, and often humorous planning system for getting yourself on track to achieve your financial goals. Partner-up with a planner that takes your goals and dreams seriously. This is a 'comfortable-fit' for clients and their insurance agent alike. This is a well thought out and thoughtful approach that this insurance agent has planned for his clients.
Author: U.S. Department of Health and Human Services
Author: U.S. Department of Health and Human Services
Author: Dianne R. Stober
Author: Ashvin Vaidyanathan
Author: U.S. Department of Health and Human Services
Author: Sarah Hatter
Author: Miles Mason Sr
Author: 
Author: Nigel Ostime
Author: Nigel Ostime
Author: Karl N. Kindschi