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Author: Patricia Paskins Publisher: Hodder Education ISBN: 1471847535 Category : Study Aids Languages : en Pages : 383
Book Description
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
Author: Patricia Paskins Publisher: Hodder Education ISBN: 1471847535 Category : Study Aids Languages : en Pages : 383
Book Description
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
Author: Kogan Page Publisher: Kogan Page Publishers ISBN: 0749458976 Category : Business & Economics Languages : en Pages : 408
Book Description
British Vocational Qualifications is an indispensable reference for careers advisors, human resource managers, employers, teachers and students, featuring up-to-date information on over 3,500 vocational qualifications available in the United Kingdom. These include Vocational Qualifications (VQs), National Vocational Qualifications (NVQs), Scottish Vocational Qualifications (SVQs), Related Vocational Qualifications (RVQs) and apprenticeships. The directory also covers the latest developments within the fast-changing field of vocational qualifications, and details of awarding, examining and validating bodies. British Vocational Qualifications is a simple guide for anyone who needs to understand vocational education, whether researching what is available, verifying a qualification for legal purposes, or reviewing where best to study for them.
Author: Dennis R. Lillicrap Publisher: John Wiley & Sons Incorporated ISBN: 9780470233559 Category : Cooking Languages : en Pages : 398
Book Description
Thoroughly revised, updated and redesigned, this edition uses an operations hierarchy framework which takes readers in stages through the basic skills, tasks and duties, relating them to service techniques, food operations and sectors. Crumbing down, mixing cocktails, more specialized forms of service, revenue control, legal aspects, staff organization and training are among the topics discussed. Covers all service methods required by various examining and awarding bodies. Includes new photographs, color diagrams and document originals.
Author: Abraham Pizam Publisher: Routledge ISBN: 1136394222 Category : Business & Economics Languages : en Pages : 332
Book Description
The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management accounting and yield management. It covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants and Food service * Time-share * Clubs * Events As well as a functional one: * Accounting and Finance * Marketing * Strategic Management * Human Resources * Information Technology * Facilities Management An abridged version of the successful International Encyclopedia of Hospitality Management, its user friendly layout provides readers with quick and concise answers across this diverse area of industry.
Author: David S. Bright Publisher: ISBN: 9781998109166 Category : Languages : en Pages : 0
Book Description
Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.
Author: E. H. Gombrich Publisher: Yale University Press ISBN: 0300213972 Category : History Languages : en Pages : 401
Book Description
E. H. Gombrich's Little History of the World, though written in 1935, has become one of the treasures of historical writing since its first publication in English in 2005. The Yale edition alone has now sold over half a million copies, and the book is available worldwide in almost thirty languages. Gombrich was of course the best-known art historian of his time, and his text suggests illustrations on every page. This illustrated edition of the Little History brings together the pellucid humanity of his narrative with the images that may well have been in his mind's eye as he wrote the book. The two hundred illustrations—most of them in full color—are not simple embellishments, though they are beautiful. They emerge from the text, enrich the author's intention, and deepen the pleasure of reading this remarkable work. For this edition the text is reset in a spacious format, flowing around illustrations that range from paintings to line drawings, emblems, motifs, and symbols. The book incorporates freshly drawn maps, a revised preface, and a new index. Blending high-grade design, fine paper, and classic binding, this is both a sumptuous gift book and an enhanced edition of a timeless account of human history.
Author: Peter Maurin Publisher: Wipf and Stock Publishers ISBN: 1608990621 Category : Religion Languages : en Pages : 235
Book Description
I first met Peter in December, 1932, when George Shuster, then editor of The Commonweal, later president of Hunter College, urged him to get into contact with me because our ideas were so similar, both our criticism of the social order and our sense of personal responsibility in doing something about it. It was not that "the world was too much with us" as we felt that God did not intend things to be as bad as they were. We believed that "in the Cross was joy of Spirit." We knew that due to original sin, "all nature travailleth and groaneth even until now," but also believed, as Juliana of Norwich said, that "the worst had already happened," i.e., the Fall, and that Christ had repaired that "happy fault."In other words, we both accepted the paradox which is Christianity . . . Peter's teaching was simple, so simple, as one can see from these phrased paragraphs, these Easy Essays, as we have come to call them, that many disregarded them. It was the sanctity of the man that made them dynamic. Although he synopsized hundreds of books for all of us who were his students, and that meant thousands of pages of phrased paragraphs, these essays were his only original writings, and even during his prime we used them in the paper just as he did in speaking, over and over again. He believed in repeating, in driving his point home by constant repetition, like the dropping of water on the stones which were our hearts. -- Dorothy Day
Author: Patricia Pulliam Phillips Publisher: Association for Talent Development ISBN: 1950496643 Category : Business & Economics Languages : en Pages : 328
Book Description
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Author: Patricia Paskins
Author: Patricia Paskins
Author: Kogan Page
Author: Dennis R. Lillicrap
Author: Abraham Pizam
Author: David S. Bright
Author: E. H. Gombrich
Author: Peter Maurin
Author: Patricia Pulliam Phillips
Author: Georges François Renard
Author: Eric Schlosser