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Building a Lean Service Enterprise

Building a Lean Service Enterprise PDF Author: Debashis Sarkar
Publisher: CRC Press
ISBN: 1351722255
Category : Business & Economics
Languages : en
Pages : 234

Book Description
This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation.

Building a Lean Service Enterprise

Building a Lean Service Enterprise PDF Author: Debashis Sarkar
Publisher: CRC Press
ISBN: 1351722255
Category : Business & Economics
Languages : en
Pages : 234

Book Description
This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation.

Lean Enterprise

Lean Enterprise PDF Author: Jez Humble
Publisher: O'Reilly Media
ISBN: 1492092223
Category : Business & Economics
Languages : en
Pages : 343

Book Description
How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale—and demonstrates why and how to apply these paradigms throughout your organization, rather than with just one department or team. Through case studies, you’ll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance. Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices Approach problem-solving experimentally by exploring solutions, testing assumptions, and getting feedback from real users Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments

Lean Enterprise Systems

Lean Enterprise Systems PDF Author: Steve Bell
Publisher: John Wiley & Sons
ISBN: 0471756458
Category : Technology & Engineering
Languages : en
Pages : 458

Book Description
Learn how Lean IT can help companies deliver better customer service and value Lean Enterprise Systems effectively demonstrates how the techniques derived from Lean Manufacturing, combined with the thoughtful application of information technology, can help all enterprises improve business performance and add significant value for their customers. The author also demonstrates how the basic concepts of Lean Manufacturing can be applied to create agile and responsive Lean IT. The book is divided into three parts that collectively explore how people, processes, and technology combine forces to facilitate continuous improvement: * Part One: Building Blocks of the Lean Enterprise sets forth the essentials of Lean. Readers discover where, when, and how Lean IT adds substantial value to the Lean Enterprise through integrated processes of planning, scheduling, execution, control, and decision making across the full spectrum of operations. * Part Two: Building Blocks of Information Systems explores the primary components of an enterprise information system and how these components may be integrated to improve the flow of information supporting value streams. Readers learn how information systems help organize and deliver knowledge when and where it's needed. * Part Three: Managing Change with IT demonstrates how the skillful combination of process and information technology improvements empowers people to continuously improve the Lean Enterprise. Readers develop the skills to exploit emerging information technology tools and change management methods, crafting a Lean IT framework-reducing waste, complexity, and lead time-while adding measurable value. Executives, managers, and improvement teams across a broad range of industries, as well as IT professionals, can apply the techniques described in this publication to improve performance, add value, and create competitive advantage. The book's clear style and practical focus also makes it an excellent textbook for upper-level undergraduate and graduate courses in business, operations management, and business information systems.

Lean Enterprise Value

Lean Enterprise Value PDF Author: E. Murman
Publisher: Springer
ISBN: 1403907501
Category : Business & Economics
Languages : en
Pages : 365

Book Description
Lean Production transformed the way that companies think about production and manufacturing. This book provides a new challenge. It arises from the work of the Lean Aerospace Initiative at MIT and provides a new agenda and bold vision for the aerospace industry to take it out of crisis. It also redefines and develops the concept of Lean as a framework for enterprise transformation and this will be relevant and critical for all industries and enterprises.

The Lean Enterprise Memory Jogger for Service

The Lean Enterprise Memory Jogger for Service PDF Author: Richard L. MacInnes
Publisher:
ISBN: 9781576811108
Category : Total quality management
Languages : en
Pages : 0

Book Description
This brand new version of our original Lean Enterprise Memory Jogger applies lean concepts to both services and transactional organizations. Answer this... would your customers "without question" recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.

Leading the Lean Enterprise Transformation

Leading the Lean Enterprise Transformation PDF Author: George Koenigsaecker
Publisher: CRC Press
ISBN: 1439859884
Category : Business & Economics
Languages : en
Pages : 261

Book Description
Updated with new information, illustrations, and leadership tools, Leading the Lean Enterprise Transformation, Second Edition describes how the metrics used by Toyota drive every line item in a financial statement in the right direction. Rather than focus on Lean tools and principles, the new edition of this bestselling reference focuses on what ma

Lean Transformation

Lean Transformation PDF Author: Bruce A. Henderson
Publisher: CreateSpace
ISBN: 9781511657037
Category : Industrial efficiency
Languages : en
Pages : 286

Book Description
Known worldwide in manufacturing among those striving to maximize productivity and create pull scheduling of production as "the yellow book," this is the premier how to book for companies going lean. Touted by experts everywhere as practical, down-to-earth, and easy to read, it warns of cultural issues that are certain to arise, and gives step by step instructions for making the transformation. It clearly explains such tools as continuous flow, value stream mapping, kanban, kaizen, six sigma, just-in-time (JIT), techniques for quick set-ups, and other pillars of the Toyota Production System. It's full of examples of value stream mapping, how kanban can resolve material supply issues, how kaizen brainstorming can result in startling improvements overnight, how just-in-me (JIT) frees mountains of money tied up in work-in-progress, why Six Sigma quality needs to be built in and not inspected in, how bottlenecks can be eliminated, kanban snafus spotted before they happen, and how instilling a championship mentality in cross-functional teams an lead to increased productivity and continuous improvement that doesn't stop after the initial kaizen event.

Lean Enterprise

Lean Enterprise PDF Author: Greg Caldwell
Publisher: Alakai Publishing LLC
ISBN:
Category : Architecture
Languages : en
Pages : 107

Book Description
Are you looking for ways to eliminate wastes in your workflow? Are you having trouble figuring out how everything fits together in your business? Do you want to focus on producing only the best results at every phase of the production line? Perhaps, most importantly, are you thinking of eventually teaming up with like-minded companies to create something that ultimately changes the world for the better? If you’ve answered yes to all of these questions, then this book may have what you need to fulfill all of your business goals. All too often, many people are running their businesses without any regard for the work process and the customer. The only thing that’s important to them is their end goal: to earn massive profits. When you’re too focused on sales and numbers, you won’t be able to create the kind of product that earns your customers’ lifetime loyalty. It will keep you from seeing that the seemingly effective workflows that you’ve always used are largely wasteful and inefficient. Fortunately, going lean can help you change all of that. Lean is a customer-centric approach that aims to meet customer demands exactly at their moment of need. While it may sound altruistic on the surface, putting a higher regard on the customer ultimately means better income for your business. By making them your top priority, your company wouldn’t end up being a one-hit wonder that never truly understood what the market needs in the first place. Here are a few things that you can get from this book: How lean thinking transforms businesses How to identify wastes in your current workflow How shifting to lean can be worth it Proven methodologies for going lean And much more Now, you may be wondering whether lean is actually better than your current system. After all, when things are going well enough in your business, why is there a need for change? Thing is, even if things are going perfectly, there will always be that one thing that you can improve on. A simple assessment of your workflow can be all it takes to make your entire system a lot more efficient. Just imagine how much more you can do when you have it all figured out. If you think that everything is already fine as it is, lean will make you realize that the future can always be better than yesterday. The changes that you need to implement are all in your hands. Transform your business into a lean machine and watch your workforce deliver the quality products that you’ve always wanted to be known for! What are you waiting for? Scroll up and click “Buy Now” today!

Lean Product and Process Development, 2nd Edition

Lean Product and Process Development, 2nd Edition PDF Author: Allen C. Ward
Publisher: Lean Enterprise Institute
ISBN: 1934109444
Category :
Languages : en
Pages : 509

Book Description
"The P-51 Mustang—perhaps the finest piston engine fighter ever built—was designed and put into flight in just a few months. Specifications were finalized on March 15, 1940; the airfoil prototype was complete on September 9; and the aircraft made its maiden flight on October 26. Now that is a lean development process!" —Allen Ward and Durward Sobek, commenting on the development of the P-51 Mustang and its exemplary use of trade-off curves. Shingo Research and Professional Publication Award recipient, 2008 Despite attempts to interpret and apply lean product development techniques, companies still struggle with design quality problems, long lead times, and high development costs. To be successful, lean product development must go beyond techniques, technologies, conventional concurrent engineering methods, standardized engineering work, and heavyweight project managers. Allen Ward showed the way. In a truly groundbreaking first edition of Lean Product and Process Development, Ward delivered -- with passion and penetrating insights that cannot be found elsewhere -- a comprehensive view of lean principles for developing and sustaining product and process development. In the second edition, Durward Sobek, professor of Mechanical and Industrial Engineering at Montana State University—and one of Ward’s premier students—edits and reorganizes the original text to make it more accessible and actionable. This new edition builds on the first one by: Adding five in-depth and inspiring case studies. Including insightful new examples and illustrations. Updating concepts and tools based on recent developments in product development. Expanding the discussion around the critical concept of set-based concurrent engineering. Adding a more detailed table of contents and an index to make the book more accessible and user-friendly. The True Purpose of Product Development Ward’s core thesis is that the very aim of the product development process is to create profitable operational value streams, and that the key to doing so predictably, efficiently, and effectively is to create useable knowledge. Creating useable knowledge requires learning, so Ward also creates a basic learning model for development. But Ward not only describes the technical tools needed to make lean product and process development actually work. He also delineates the management system, management behaviors, and mental models needed. In this breakthrough text, Ward: Asks fundamental questions about the purpose and “value added” in product development so you gain a crystal clear understanding of essential issues. Shows you how to find the most common forms of “knowledge waste” that plagues product development. Identifies four “cornerstones” of lean product development gleaned from the practices of successful companies like Toyota and its partners, and explains how they differ from conventional practices. Gives you specific, practical recommendations for establishing your own lean development processes. Melds observations of effective teamwork from his military background, engineering fundamentals from his education and personal experience, design methodology from his research, and theories about management and learning from his study of history and experiences with customers. Changes your thinking forever about product development.

Machine that Changed the World

Machine that Changed the World PDF Author: James P. Womack
Publisher: Simon and Schuster
ISBN: 0892563508
Category : Business & Economics
Languages : en
Pages : 344

Book Description
Draws conclusions for the future of the industry in the USA.