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Author: Cathy Balding Publisher: Cathy Balding Qualityworks PL ISBN: 0992304415 Category : Business & Economics Languages : en Pages : 138
Book Description
Are you looking for a quality system that drives great experiences for your consumers - and your staff? ‘Create a Great Quality System In Six Months: A blueprint for building the foundations of a great consumer experience’ is a step by step, month by month blueprint for building and implementing a quality system that staff will want to use to create a great consumer experience for every person, every time. The ‘3P’ quality system blueprint is based on the literature, applied research and real world experience that formed the basis of my first book ‘The Strategic Quality Manager’. It builds in buy-in: instead of developing your quality system and then starting on the long journey to gaining staff co-operation, ‘Create a Great Quality System’ does both at once – merging quality mechanics with quality mindsets to achieve great results for consumers. CGQS is primarily written for health and aged care, but the principles and steps apply equally to other service industries such as education and hospitality.
Author: Cathy Balding Publisher: Cathy Balding Qualityworks PL ISBN: 0992304415 Category : Business & Economics Languages : en Pages : 138
Book Description
Are you looking for a quality system that drives great experiences for your consumers - and your staff? ‘Create a Great Quality System In Six Months: A blueprint for building the foundations of a great consumer experience’ is a step by step, month by month blueprint for building and implementing a quality system that staff will want to use to create a great consumer experience for every person, every time. The ‘3P’ quality system blueprint is based on the literature, applied research and real world experience that formed the basis of my first book ‘The Strategic Quality Manager’. It builds in buy-in: instead of developing your quality system and then starting on the long journey to gaining staff co-operation, ‘Create a Great Quality System’ does both at once – merging quality mechanics with quality mindsets to achieve great results for consumers. CGQS is primarily written for health and aged care, but the principles and steps apply equally to other service industries such as education and hospitality.
Author: Cathy Balding Publisher: Arcade Custom Publishing ISBN: 0987171410 Category : Business & Economics Languages : en Pages : 193
Book Description
Are you a quality professional working in health and aged care (or other service industry) who wants to: design and implement quality systems that make a real, positive difference to consumers? • develop your role to be more strategic and influential? • create sustained change and improvement? • build your credibility and expertise? • play a key role in your organisation’s strategic direction? • increase your job satisfaction? The Strategic Quality Manager synthesises theory, research and real world experience into a handbook developed specifically for those in quality management roles. As the pressure on our health and aged care services grows, so do the demands on the quality professional and continuing to increase the quality and transparency of healthcare will require new and savvier ways of working. If you have looked for assistance within this challenging environment, you’ll know that there is no shortage of material on quality management, but very little on being a quality manager. The Strategic Quality Manager contains theory, tips, step by step models and practical examples to assist every quality professional to more easily and proactively navigate the many of challenges of their roles – and to enjoy the journey!
Author: Barrie G. Dale Publisher: Wiley-Blackwell ISBN: 9780631216643 Category : Business & Economics Languages : en Pages : 304
Book Description
This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.
Author: Jacqui Pretty Publisher: Morgan James Publishing ISBN: 1683502310 Category : Business & Economics Languages : en Pages : 107
Book Description
“A superb . . . how-to book for any entrepreneur who not only wants to get their thoughts down to share with the world, but to leverage off their expertise.” –Geoff Hetherington, JG Hetherington, The Clarity CEO With the availability of self-publishing services and the rise of the entrepreneur as a thought leader, writing a book is becoming more appealing to an increasing number of small business owners. The problem? Most businesspeople aren’t writers, have never written a book before, are time poor and don’t know where to start. While many want to write a book, they worry about investing months of their time and thousands of their dollars to write something that isn’t any good, or even whether they will finish. Book Blueprint gives a step-by-step framework that any entrepreneur can follow to write a great book quickly, even if they’re not a writer.
Author: Spencer Powell Publisher: Greenleaf Book Group ISBN: 1632993406 Category : Business & Economics Languages : en Pages : 151
Book Description
The way people shop and buy has evolved . . . has your marketing strategy? The way people shop and buy remodeling services has evolved. Has your marketing strategy kept up? In today’s modern, data-driven world dominated by social media, the most successful and profitable companies understand that great marketing is more than just ads. It’s about content that will attract and retain clients. In The Remodeler Marketing Blueprint, inbound marketing expert Spencer Powell shows that it is possible to create an education-driven marketing strategy that your clients and target audience will actually enjoy. In this foundational guide for remodeling and custom building companies, Spencer shares his expertise to help builders, remodelers, and contractors harness the most powerful tool you have—the internet—to generate leads and close more sales by using the power of your companies’ website to increase valuable web traffic. Easy-to-follow explanations and guided templates provide vital information on harnessing search engine optimization, gaining traction on social media, creating a repeatable and profitable system, and growing your brand. With educational, tactical, and entertaining tools, you will learn how to stop creating ads and instead create content that will transform the way you and your clients think about your marketing. This is the blueprint to drive your business into the future.
Author: Paula J. Bloom Publisher: ISBN: 9780982708248 Category : Languages : en Pages : 320
Book Description
Blueprint for Action provides a framework for understanding the dynamics of organizational change in early care and education settings. It helps administrators move beyond a "quick fix" notion of center improvement by serving as a guide for organizational analysis and action. The book details a comprehensive method for assessing program strengths and areas in need of improvement. The heart of this approach is an individualized model of supervision and staff development. Woven throughout the text are numerous vignettes connecting the concepts to real-life situations experienced by early childhood administrators. The book includes 26 assessment tools and 12 worksheets that directors can adapt for use in their own programs.
Author: Imogen Evans Publisher: Pinter & Martin Publishers ISBN: 1905177488 Category : Health & Fitness Languages : en Pages : 187
Book Description
This work provides a thought-provoking account of how medical treatments can be tested with unbiased or 'fair' trials and explains how patients can work with doctors to achieve this vital goal. It spans the gamut of therapy from mastectomy to thalidomide and explores a vast range of case studies.
Author: Cathy Balding
Author: Cathy Balding
Author: Cathy Balding
Author: Barrie G. Dale
Author: Jacqui Pretty
Author: Spencer Powell
Author: Paula J. Bloom
Author: Jacqueline Katz
Author: Imogen Evans
Author: 
Author: Kerm Henriksen