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Author: Michael Soon Lee Publisher: AMACOM/American Management Association ISBN: 9780814400753 Category : Business & Economics Languages : en Pages : 260
Book Description
This book uses the principles of martial arts to guide readers step-by-step, from basic techniques through advanced strategies, all the way to achieving their "black belt" in negotiating. Packed with quizzes, scripts, checklists, and even a Negotiating Rating Sheet for continual self-assessment, the book trains readers in martial arts-based negotiation fundamentals
Author: Michael Soon Lee Publisher: AMACOM/American Management Association ISBN: 9780814400753 Category : Business & Economics Languages : en Pages : 260
Book Description
This book uses the principles of martial arts to guide readers step-by-step, from basic techniques through advanced strategies, all the way to achieving their "black belt" in negotiating. Packed with quizzes, scripts, checklists, and even a Negotiating Rating Sheet for continual self-assessment, the book trains readers in martial arts-based negotiation fundamentals
Author: T.M. Kubiak Publisher: Quality Press ISBN: 1953079024 Category : Business & Economics Languages : en Pages : 727
Book Description
Organizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each process and product. In much the same way, governments are continuously required to do “more with less,” enhance budget and organizational performance, and identify innovative ways to increase their impact. There are challenges to applying the Lean-Six Sigma (LSS) tools in the public sector. Examples of these challenges include hierarchical environments, a lack of common goals, and the complexity of working in the public sector. The information included as part of this book provides over 30 spotlights highlighting project examples, lessons learned, and tips and tricks for using LSS in the public sector. These spotlights are based on interviews facilitated with a robust sampling of senior operations strategy practitioners. The LSS methodology focuses on eliminating waste (lean) and then reducing variation (Six Sigma) in a process or product that contains no waste. The information covered in this book will allow someone to have an immediate impact in any public sector organization. It describes some of the most powerful continuous process improvement tools that can be used, with limited training required. This is further enhanced by showing direct correlations to the LSS tools and the challenges that will be faced. Because the public sector spans such a diverse range of organizational charters (such as transportation, education, and defense), this book does not focus solely on either manufacturing or services. Rather, it provides a balanced approach to utilizing LSS in all environments.
Author: Hermann Rock Publisher: Springer Nature ISBN: 3658399341 Category : Business & Economics Languages : en Pages : 438
Book Description
With this book, Hermann Rock provides time-structured core negotiation strategies that can be immediately applied in practice. The author's expertise comes primarily from negotiations in the context of M&A transactions and management investments. However, the concepts presented are equally applicable to negotiations of financing, car purchase, lease or service contracts and thus universally applicable. Three (scientifically based) basic strategies are presented, which the reader can adapt to his or her specific negotiation situation. The examples chosen for illustration are concrete cases negotiated by the author himself. With the certainty of having understood the three basic strategies, the reader enters the negotiation with a positive basic mood and thus creates the basis for his negotiation success. Hermann Rock has successfully presented his strategies for negotiation management many times in lectures and magazines (Focus) and now presents them for the first time in book form as a consistent further development of the Harvard concept.
Author: Michael Soon Lee Publisher: John Wiley & Sons ISBN: 0470451556 Category : Business & Economics Languages : en Pages : 359
Book Description
Want to reach out to multicultural customers? Cross-Cultural Selling For Dummies is packed with everything you need to know to tap into multicultural markets, from establishing solid relationships to adapting your advertising to meeting the needs of your new clientele. You’ll acquire key cross-cultural skills and build a coordinated effort that engages all aspects of your business. This practical, easy-to-understand guide shows you how to measure the purchasing power of other cultures and change the way you market to them. You’ll learn how to do multicultural research, develop a marketing campaign with wide appeal, pick the right media, tune your materials to the market, and establish a presence in the community. You’ll find tips on identifying generational differences with in a culture, pronouncing names correctly, and determining customer motivation. Discover how to: Reach out to multicultural customers Develop strong relationships Adapt your sales presentations and techniques Clear language barriers Boost your street cred Present appealing financing options Create a foundation for long-term success Handle negotiations with skilled hagglers Recognize and overcome objections Adopt techniques to close the sale Create a strong referral base Avoid cultural conflicts Maintain a diverse sales team You can realize the incredible untapped potential of the multicultural market to send your sales soaring and your profits off the charts. Cross-Cultural Selling For Dummies shows you how!
Author: Sprague Theobald Publisher: Skyhorse Publishing Inc. ISBN: 1616086238 Category : Biography & Autobiography Languages : en Pages : 225
Book Description
Traces the author's family's eight thousand five hundred mile voyage along the dangerous Northwest Passage, describing the divorce-related mistrust and the formidable environmental factors that posed constant threats.
Author: Willie Jolley Publisher: Sound Wisdom ISBN: 076840889X Category : Business & Economics Languages : en Pages : 273
Book Description
Willie Jolley is ready to help you take your first steps on the road to success, empowering you to make the positive changes in your life that will not only change the way you work, but the way you think. A master of positive motivation, organization, and inspiration, Jolley has the tools you can use to triumph in tough times, to see your setbacks as new opportunities, and to invest confidence in your ideas. With potent psychological insight, hard business know-how, and techniques you can use on a daily basis, Jolley will empower you to: Create your own PHD (persistence, hunger, and determination) that will power you through tough times Focus on the pursuit of success—and then follow through on it in a consistent way Maintain calm in situations of panic—and target opportunities others will pass by Break through negativity so you can make the decisions that will pay off on your path to success Find an “attitude of gratitude” that will fortify your spiritual, physical, and financial growth Willie Jolley draws upon the inspiring real-life success stories and intelligent insights to show you how to create a positive outlook, become adaptable to every circumstance, and seize the opportunities that will lead you to greater success.
Author: Thomas Strentz Publisher: CRC Press ISBN: 1466516836 Category : Law Languages : en Pages : 371
Book Description
While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.
Author: Publisher: ISBN: Category : Languages : en Pages : 184
Book Description
The oldest and most respected martial arts title in the industry, this popular monthly magazine addresses the needs of martial artists of all levels by providing them with information about every style of self-defense in the world - including techniques and strategies. In addition, Black Belt produces and markets over 75 martial arts-oriented books and videos including many about the works of Bruce Lee, the best-known marital arts figure in the world.
Author: Michael Soon Lee Publisher: Bookclick 360 Wordeee ISBN: 1959811150 Category : Biography & Autobiography Languages : en Pages : 241
Book Description
Asian American, History, Memoir, Non-fiction | English Beyond The Bamboo Curtain: Understanding America’s Invisible Minority. This unique and informative book provides well-documented but little-known facts that will give readers a deeper understanding of the cultural experience of Asians in America. Michael Soon Lee powerfully reveals how he overcame prejudice and discrimination to achieve success despite these obstacles. Shedding light on the diverse Asian American experience mostly absent from history books and the media…or distorted by stereotypes such as the myth of the “model minority,” this book illuminates the many facets of Asian Americans lives and strives to educate to help reduce violence and anti-Asian sentiment. This work is a must-read for those seeking to understand and shed hidden prejudices toward Asians in America who could be your boss, co-worker, or neighbor.
Author: Michael Soon Lee
Author: Michael Soon Lee
Author: T.M. Kubiak
Author: Hermann Rock
Author: Michael Soon Lee
Author: Sprague Theobald
Author: Willie Jolley
Author: Thomas Strentz
Author: 
Author: 
Author: Michael Soon Lee