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Author: Chris Collins Publisher: ISBN: 9781733394529 Category : Business & Economics Languages : en Pages : 136
Book Description
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
Author: Chris Collins Publisher: ISBN: 9781733394529 Category : Business & Economics Languages : en Pages : 136
Book Description
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
Author: Elegant Simple Trackers Publisher: ISBN: 9781075292354 Category : Languages : en Pages : 112
Book Description
This Accounting ledger book is great for tracking finances and transactions. It can be used for personal, small business or for home-based businesses. This book includes date, description, account, Payment (Debit), Deposit (Credit) and Totals. 110 pages and size of the book is 7.4 inch x 9.7 inch. Simple book for basic book keeping of transactions.
Author: Malcolm Gladwell Publisher: Little, Brown ISBN: 0316535621 Category : Social Science Languages : en Pages : 316
Book Description
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.
Author: Elegant Simple Trackers Publisher: ISBN: 9781075646744 Category : Languages : en Pages : 112
Book Description
This Ledger book is great for tracking finances and transactions. It can be used for personal, small business or for home-based businesses. This book includes date, description, account, income, expenses and Totals. 110 pages and size of the book is 7.4 inch x 9.7 inch. Simple book for recording transactions.
Author: National Institute of Justice (U.S.). Technical Working Group on Crime Scene Investigation Publisher: ISBN: Category : Crime scene searches Languages : en Pages : 64
Book Description
This is a guide to recommended practices for crime scene investigation. The guide is presented in five major sections, with sub-sections as noted: (1) Arriving at the Scene: Initial Response/Prioritization of Efforts (receipt of information, safety procedures, emergency care, secure and control persons at the scene, boundaries, turn over control of the scene and brief investigator/s in charge, document actions and observations); (2) Preliminary Documentation and Evaluation of the Scene (scene assessment, "walk-through" and initial documentation); (3) Processing the Scene (team composition, contamination control, documentation and prioritize, collect, preserve, inventory, package, transport, and submit evidence); (4) Completing and Recording the Crime Scene Investigation (establish debriefing team, perform final survey, document the scene); and (5) Crime Scene Equipment (initial responding officers, investigator/evidence technician, evidence collection kits).
Author: Joseph R. Geraci Publisher: National Aquarium in Baltimore ISBN: 0977460908 Category : Marine mammals Languages : en Pages : 386
Book Description
Comprehensive manual for understanding and carrying out marine mammal rescue activities for stranded seals, manatees, dolphins, whales, or sea otters.
Author: Arun Shukla Publisher: ISBN: 9781935673194 Category : Science Languages : en Pages : 688
Book Description
The text is intended for upper-division undergraduate students or graduate students beginning to study experimental methods. The book reflects many of the changes in experimental mechanics that have occurred during the past decade. A significant amount of new content has been added by expanding existing chapters.
Author: Jason Soft Publisher: ISBN: 9781693168024 Category : Languages : en Pages : 112
Book Description
Equipments Maintenance log book for accurate repairs and service of equipments. Quick reference book to keep track of your maintenance and record keeping. Product Details: Personalize your equipment Log journal on the first page. Date - Serial Number- Equipment Name - Manufacturer - Manufactured Date - Model - Purchase Date -Maintenance Cost -Maintenance Done - Maintenance Done by -Signature- Date - Next Maintenance Date & Note Section. Sized 8.5 x 11 (21.59cm x 27.94cm) Glossy paperback cover. 110 pages to Equipment log Book . Thick white acid free paper to reduce ink bleed-through. Great gift for friends, family etc.
Author: Department of the Army Publisher: ISBN: 9781975605674 Category : Languages : en Pages : 664
Book Description
Training Circular (TC) 3-09.81, "Field Artillery Manual Cannon Gunnery," sets forth the doctrine pertaining to the employment of artillery fires. It explains all aspects of the manual cannon gunnery problem and presents a practical application of the science of ballistics. It includes step-by-step instructions for manually solving the gunnery problem which can be applied within the framework of decisive action or unified land operations. It is applicable to any Army personnel at the battalion or battery responsible to delivered field artillery fires. The principal audience for ATP 3-09.42 is all members of the Profession of Arms. This includes field artillery Soldiers and combined arms chain of command field and company grade officers, middle-grade and senior noncommissioned officers (NCO), and battalion and squadron command groups and staffs. This manual also provides guidance for division and corps leaders and staffs in training for and employment of the BCT in decisive action. This publication may also be used by other Army organizations to assist in their planning for support of battalions. This manual builds on the collective knowledge and experience gained through recent operations, numerous exercises, and the deliberate process of informed reasoning. It is rooted in time-tested principles and fundamentals, while accommodating new technologies and diverse threats to national security.
Author: Chris Collins
Author: Chris Collins
Author: Elegant Simple Trackers
Author: Malcolm Gladwell
Author: Elegant Simple Trackers
Author: National Institute of Justice (U.S.). Technical Working Group on Crime Scene Investigation
Author: Joseph R. Geraci
Author: Arun Shukla
Author: Jason Soft
Author: Martha Smith
Author: Department of the Army