Author: K. KRISHNAIAH
Publisher: PHI Learning Pvt. Ltd.
ISBN: 812034975X
Category : Technology & Engineering
Languages : en
Pages : 499
Book Description
Primarily intended for the undergraduate students of industrial, production, mechanical and manufacturing engineering, and postgraduate students of industrial, quality engineering and management and industrial engineering and management, this book fills the gap between theory and practice of tools and techniques of quality control and quality improvement. In this book, the principles and concepts are presented clearly and logically with necessary numerical illustrations to reinforce the understanding of the subject matter. The book is organized in two parts. Part I deals with statistical quality control. It starts with the fundamentals of statistics and quality followed by elaborate discussion on statistical process control, process and gauge capability studies with emphasis on their practical application. It also covers detailed discussion on the various types of control charts used to monitor and control quality of processes and products. It includes acceptance sampling inspection procedures and standard sampling systems. Part II deals with quality improvement techniques/methods. It is a data driven approach that discusses the application of Design of Experiments and Taguchi Methods for improving quality of processes and products. A comprehensive discussion on total quality management is also presented. KEY FEATURES • Provides a well structured procedure for the application of all the tools and techniques. • Includes Shainin DOE tools widely used in Six sigma projects. • Demonstrates the application of quality improvement techniques through real life case studies.
APPLIED STATISTICAL QUALITY CONTROL AND IMPROVEMENT
Author: K. KRISHNAIAH
Publisher: PHI Learning Pvt. Ltd.
ISBN: 812034975X
Category : Technology & Engineering
Languages : en
Pages : 499
Book Description
Primarily intended for the undergraduate students of industrial, production, mechanical and manufacturing engineering, and postgraduate students of industrial, quality engineering and management and industrial engineering and management, this book fills the gap between theory and practice of tools and techniques of quality control and quality improvement. In this book, the principles and concepts are presented clearly and logically with necessary numerical illustrations to reinforce the understanding of the subject matter. The book is organized in two parts. Part I deals with statistical quality control. It starts with the fundamentals of statistics and quality followed by elaborate discussion on statistical process control, process and gauge capability studies with emphasis on their practical application. It also covers detailed discussion on the various types of control charts used to monitor and control quality of processes and products. It includes acceptance sampling inspection procedures and standard sampling systems. Part II deals with quality improvement techniques/methods. It is a data driven approach that discusses the application of Design of Experiments and Taguchi Methods for improving quality of processes and products. A comprehensive discussion on total quality management is also presented. KEY FEATURES • Provides a well structured procedure for the application of all the tools and techniques. • Includes Shainin DOE tools widely used in Six sigma projects. • Demonstrates the application of quality improvement techniques through real life case studies.
Publisher: PHI Learning Pvt. Ltd.
ISBN: 812034975X
Category : Technology & Engineering
Languages : en
Pages : 499
Book Description
Primarily intended for the undergraduate students of industrial, production, mechanical and manufacturing engineering, and postgraduate students of industrial, quality engineering and management and industrial engineering and management, this book fills the gap between theory and practice of tools and techniques of quality control and quality improvement. In this book, the principles and concepts are presented clearly and logically with necessary numerical illustrations to reinforce the understanding of the subject matter. The book is organized in two parts. Part I deals with statistical quality control. It starts with the fundamentals of statistics and quality followed by elaborate discussion on statistical process control, process and gauge capability studies with emphasis on their practical application. It also covers detailed discussion on the various types of control charts used to monitor and control quality of processes and products. It includes acceptance sampling inspection procedures and standard sampling systems. Part II deals with quality improvement techniques/methods. It is a data driven approach that discusses the application of Design of Experiments and Taguchi Methods for improving quality of processes and products. A comprehensive discussion on total quality management is also presented. KEY FEATURES • Provides a well structured procedure for the application of all the tools and techniques. • Includes Shainin DOE tools widely used in Six sigma projects. • Demonstrates the application of quality improvement techniques through real life case studies.
Modern Statistical Quality Control and Improvement
Author: Nicholas R. Farnum
Publisher: Duxbury Resource Center
ISBN:
Category : Business & Economics
Languages : en
Pages : 522
Book Description
Farnum's text takes a state-of-the-art approach to quality management. From the outset, it emphasizes the modern philosophy of continuous quality improvement and quality control. It is written for courses where both modern statistical methods for quality and their implementation into business are covered. In straightforward terms, the book explains the concepts and techniques that are essential to quality control, including cutting-edge topics.
Publisher: Duxbury Resource Center
ISBN:
Category : Business & Economics
Languages : en
Pages : 522
Book Description
Farnum's text takes a state-of-the-art approach to quality management. From the outset, it emphasizes the modern philosophy of continuous quality improvement and quality control. It is written for courses where both modern statistical methods for quality and their implementation into business are covered. In straightforward terms, the book explains the concepts and techniques that are essential to quality control, including cutting-edge topics.
Introduction to Statistical Quality Control
Author: Christina M. Mastrangelo
Publisher: Wiley
ISBN:
Category : Business & Economics
Languages : en
Pages : 244
Book Description
Revised and expanded, this Second Edition continues to explore the modern practice of statistical quality control, providing comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a thorough grounding in the principles of statistical quality control and a basis for applying those principles in a wide variety of both product and nonproduct situations. Divided into four parts, it contains numerous changes, including a more detailed discussion of the basic SPC problem-solving tools and two new case studies, expanded treatment on variable control charts with new examples, a chapter devoted entirely to cumulative-sum control charts and exponentially-weighted, moving-average control charts, and a new section on process improvement with designed experiments.
Publisher: Wiley
ISBN:
Category : Business & Economics
Languages : en
Pages : 244
Book Description
Revised and expanded, this Second Edition continues to explore the modern practice of statistical quality control, providing comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a thorough grounding in the principles of statistical quality control and a basis for applying those principles in a wide variety of both product and nonproduct situations. Divided into four parts, it contains numerous changes, including a more detailed discussion of the basic SPC problem-solving tools and two new case studies, expanded treatment on variable control charts with new examples, a chapter devoted entirely to cumulative-sum control charts and exponentially-weighted, moving-average control charts, and a new section on process improvement with designed experiments.
Introduction to Statistical Quality Control
Author: Douglas C. Montgomery
Publisher: Wiley Global Education
ISBN: 1119399297
Category : Technology & Engineering
Languages : en
Pages : 771
Book Description
Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines. Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences. A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, and incorporation of Minitab statistics software, provides students with a solid base of conceptual and practical knowledge.
Publisher: Wiley Global Education
ISBN: 1119399297
Category : Technology & Engineering
Languages : en
Pages : 771
Book Description
Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines. Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences. A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, and incorporation of Minitab statistics software, provides students with a solid base of conceptual and practical knowledge.
Statistical Methods for Quality Assurance
Author: Stephen B. Vardeman
Publisher: Springer
ISBN: 038779106X
Category : Mathematics
Languages : en
Pages : 447
Book Description
This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings
Publisher: Springer
ISBN: 038779106X
Category : Mathematics
Languages : en
Pages : 447
Book Description
This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings
Measuring the Software Process
Author: William A. Florac
Publisher: Addison-Wesley Professional
ISBN: 0768684951
Category : Computers
Languages : en
Pages : 280
Book Description
"While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objective way to look at the problems. This is the time to get some data." Watts S. Humphrey, from the Foreword This book, drawing on work done at the Software Engineering Institute and other organizations, shows how to use measurements to manage and improve software processes. The authors explain specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed so the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. The measurement methods presented, based on the principles of statistical quality control, are illuminated by application examples taken from industry. Although many of the methods discussed are applicable to individual projects, the book's primary focus is on the steps software development organizations can take toward broad-reaching, long-term success. The book particularly addresses the needs of software managers and practitioners who have already set up some kind of basic measurement process and are ready to take the next step by collecting and analyzing software data as a basis for making process decisions and predicting process performance. Highlights of the book include: Insight into developing a clear framework for measuring process behavior Discussions of process performance, stability, compliance, capability, and improvement Explanations of what you want to measure (and why) and instructions on how to collect your data Step-by-step guidance on how to get started using statistical process control If you have responsibilities for product quality or process performance and you are ready to use measurements to manage, control, and predict your software processes, this book will be an invaluable resource.
Publisher: Addison-Wesley Professional
ISBN: 0768684951
Category : Computers
Languages : en
Pages : 280
Book Description
"While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objective way to look at the problems. This is the time to get some data." Watts S. Humphrey, from the Foreword This book, drawing on work done at the Software Engineering Institute and other organizations, shows how to use measurements to manage and improve software processes. The authors explain specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed so the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. The measurement methods presented, based on the principles of statistical quality control, are illuminated by application examples taken from industry. Although many of the methods discussed are applicable to individual projects, the book's primary focus is on the steps software development organizations can take toward broad-reaching, long-term success. The book particularly addresses the needs of software managers and practitioners who have already set up some kind of basic measurement process and are ready to take the next step by collecting and analyzing software data as a basis for making process decisions and predicting process performance. Highlights of the book include: Insight into developing a clear framework for measuring process behavior Discussions of process performance, stability, compliance, capability, and improvement Explanations of what you want to measure (and why) and instructions on how to collect your data Step-by-step guidance on how to get started using statistical process control If you have responsibilities for product quality or process performance and you are ready to use measurements to manage, control, and predict your software processes, this book will be an invaluable resource.
Statistical Methods for Quality Improvement
Author: Thomas P. Ryan
Publisher: John Wiley & Sons
ISBN: 1118058100
Category : Technology & Engineering
Languages : en
Pages : 578
Book Description
Praise for the Second Edition "As a comprehensive statistics reference book for quality improvement, it certainly is one of the best books available." —Technometrics This new edition continues to provide the most current, proven statistical methods for quality control and quality improvement The use of quantitative methods offers numerous benefits in the fields of industry and business, both through identifying existing trouble spots and alerting management and technical personnel to potential problems. Statistical Methods for Quality Improvement, Third Edition guides readers through a broad range of tools and techniques that make it possible to quickly identify and resolve both current and potential trouble spots within almost any manufacturing or nonmanufacturing process. The book provides detailed coverage of the application of control charts, while also exploring critical topics such as regression, design of experiments, and Taguchi methods. In this new edition, the author continues to explain how to combine the many statistical methods explored in the book in order to optimize quality control and improvement. The book has been thoroughly revised and updated to reflect the latest research and practices in statistical methods and quality control, and new features include: Updated coverage of control charts, with newly added tools The latest research on the monitoring of linear profiles and other types of profiles Sections on generalized likelihood ratio charts and the effects of parameter estimation on the properties of CUSUM and EWMA procedures New discussions on design of experiments that include conditional effects and fraction of design space plots New material on Lean Six Sigma and Six Sigma programs and training Incorporating the latest software applications, the author has added coverage on how to use Minitab software to obtain probability limits for attribute charts. new exercises have been added throughout the book, allowing readers to put the latest statistical methods into practice. Updated references are also provided, shedding light on the current literature and providing resources for further study of the topic. Statistical Methods for Quality Improvement, Third Edition is an excellent book for courses on quality control and design of experiments at the upper-undergraduate and graduate levels. the book also serves as a valuable reference for practicing statisticians, engineers, and physical scientists interested in statistical quality improvement.
Publisher: John Wiley & Sons
ISBN: 1118058100
Category : Technology & Engineering
Languages : en
Pages : 578
Book Description
Praise for the Second Edition "As a comprehensive statistics reference book for quality improvement, it certainly is one of the best books available." —Technometrics This new edition continues to provide the most current, proven statistical methods for quality control and quality improvement The use of quantitative methods offers numerous benefits in the fields of industry and business, both through identifying existing trouble spots and alerting management and technical personnel to potential problems. Statistical Methods for Quality Improvement, Third Edition guides readers through a broad range of tools and techniques that make it possible to quickly identify and resolve both current and potential trouble spots within almost any manufacturing or nonmanufacturing process. The book provides detailed coverage of the application of control charts, while also exploring critical topics such as regression, design of experiments, and Taguchi methods. In this new edition, the author continues to explain how to combine the many statistical methods explored in the book in order to optimize quality control and improvement. The book has been thoroughly revised and updated to reflect the latest research and practices in statistical methods and quality control, and new features include: Updated coverage of control charts, with newly added tools The latest research on the monitoring of linear profiles and other types of profiles Sections on generalized likelihood ratio charts and the effects of parameter estimation on the properties of CUSUM and EWMA procedures New discussions on design of experiments that include conditional effects and fraction of design space plots New material on Lean Six Sigma and Six Sigma programs and training Incorporating the latest software applications, the author has added coverage on how to use Minitab software to obtain probability limits for attribute charts. new exercises have been added throughout the book, allowing readers to put the latest statistical methods into practice. Updated references are also provided, shedding light on the current literature and providing resources for further study of the topic. Statistical Methods for Quality Improvement, Third Edition is an excellent book for courses on quality control and design of experiments at the upper-undergraduate and graduate levels. the book also serves as a valuable reference for practicing statisticians, engineers, and physical scientists interested in statistical quality improvement.
Douglas Montgomery's Introduction to Statistical Quality Control
Author: Brenda S. Ramirez, M.S.
Publisher: SAS Institute
ISBN: 1635268230
Category : Computers
Languages : en
Pages : 444
Book Description
Master Statistical Quality Control using JMP ! Using examples from the popular textbook by Douglas Montgomery, Introduction to Statistical Quality Control: A JMP Companion demonstrates the powerful Statistical Quality Control (SQC) tools found in JMP. Geared toward students and practitioners of SQC who are using these techniques to monitor and improve products and processes, this companion provides step-by-step instructions on how to use JMP to generate the output and solutions found in Montgomery’s book. The authors combine their many years of experience as passionate practitioners of SQC and their expertise using JMP to highlight the recent advances in JMP’s Analyze menu, and in particular, Quality and Process. Key JMP platforms include: Control Chart Builder CUSUM Control Chart Control Chart (XBar, IR, P, NP, C, U, UWMA, EWMA, CUSUM) Process Screening Process Capability Measurement System Analysis Time Series Multivariate Control Chart Multivariate and Principal Components Distribution For anyone who wants to learn how to use JMP to more easily explore data using tools associated with Statistical Process Control, Process Capability Analysis, Measurement System Analysis, Advanced Statistical Process Control, and Process Health Assessment, this book is a must!
Publisher: SAS Institute
ISBN: 1635268230
Category : Computers
Languages : en
Pages : 444
Book Description
Master Statistical Quality Control using JMP ! Using examples from the popular textbook by Douglas Montgomery, Introduction to Statistical Quality Control: A JMP Companion demonstrates the powerful Statistical Quality Control (SQC) tools found in JMP. Geared toward students and practitioners of SQC who are using these techniques to monitor and improve products and processes, this companion provides step-by-step instructions on how to use JMP to generate the output and solutions found in Montgomery’s book. The authors combine their many years of experience as passionate practitioners of SQC and their expertise using JMP to highlight the recent advances in JMP’s Analyze menu, and in particular, Quality and Process. Key JMP platforms include: Control Chart Builder CUSUM Control Chart Control Chart (XBar, IR, P, NP, C, U, UWMA, EWMA, CUSUM) Process Screening Process Capability Measurement System Analysis Time Series Multivariate Control Chart Multivariate and Principal Components Distribution For anyone who wants to learn how to use JMP to more easily explore data using tools associated with Statistical Process Control, Process Capability Analysis, Measurement System Analysis, Advanced Statistical Process Control, and Process Health Assessment, this book is a must!
Applied Statistics Manual
Author: Matthew A. Barsalou
Publisher: Quality Press
ISBN: 087389975X
Category : Education
Languages : en
Pages : 371
Book Description
This book was written to provide guidance for those who need to apply statistical methods for practical use. While the book provides detailed guidance on the use of Minitab for calculation, simply entering data into a software program is not sufficient to reliably gain knowledge from data. The software will provide an answer, but the answer may be wrong if the sample was not taken properly, the data was unsuitable for the statistical test that was performed, or the wrong test was selected. It is also possible that the answer will be correct, but misinterpreted. This book provides both guidance in applying the statistical methods described as well as instructions for performing calculations without a statistical software program such as Minitab. One of the authors is a professional statistician who spent nearly 13 years working at Minitab and the other is an experienced and certified Lean Six Sigma Master Black Belt. Together, they strive to present the knowledge of a statistician in a format that can be easily understood and applied by non-statisticians facing real-world problems. Their guidance is provided with the goal of making data analysis accessible and practical. Rather than focusing on theoretical concepts, the book delivers only the information that is critical to success for the practitioner. It is a thorough guide for those who have not yet been exposed to the value of statistics, as well as a reliable reference for those who have been introduced to statistics but are not yet confident in their abilities.
Publisher: Quality Press
ISBN: 087389975X
Category : Education
Languages : en
Pages : 371
Book Description
This book was written to provide guidance for those who need to apply statistical methods for practical use. While the book provides detailed guidance on the use of Minitab for calculation, simply entering data into a software program is not sufficient to reliably gain knowledge from data. The software will provide an answer, but the answer may be wrong if the sample was not taken properly, the data was unsuitable for the statistical test that was performed, or the wrong test was selected. It is also possible that the answer will be correct, but misinterpreted. This book provides both guidance in applying the statistical methods described as well as instructions for performing calculations without a statistical software program such as Minitab. One of the authors is a professional statistician who spent nearly 13 years working at Minitab and the other is an experienced and certified Lean Six Sigma Master Black Belt. Together, they strive to present the knowledge of a statistician in a format that can be easily understood and applied by non-statisticians facing real-world problems. Their guidance is provided with the goal of making data analysis accessible and practical. Rather than focusing on theoretical concepts, the book delivers only the information that is critical to success for the practitioner. It is a thorough guide for those who have not yet been exposed to the value of statistics, as well as a reliable reference for those who have been introduced to statistics but are not yet confident in their abilities.
Statistical Process Control
Author: Robert James Oakland
Publisher: Routledge
ISBN: 1351662686
Category : Business & Economics
Languages : en
Pages : 430
Book Description
The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the ‘took kit’ approach of the first but included some of the ‘philosophy’ behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a ‘took kit’ and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.
Publisher: Routledge
ISBN: 1351662686
Category : Business & Economics
Languages : en
Pages : 430
Book Description
The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the ‘took kit’ approach of the first but included some of the ‘philosophy’ behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a ‘took kit’ and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.