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Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries

Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries PDF Author: Hawaii. Office of Library Services. Research and Evaluation Services. Dept. of Education
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages : 104

Book Description


Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries

Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries PDF Author: Hawaii. Office of Library Services. Research and Evaluation Services. Dept. of Education
Publisher:
ISBN:
Category : Public libraries
Languages : en
Pages : 104

Book Description


Resources in Education

Resources in Education PDF Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 756

Book Description


Documentation Abstracts

Documentation Abstracts PDF Author:
Publisher:
ISBN:
Category : Documentation
Languages : en
Pages : 460

Book Description


Government Reports Annual Index

Government Reports Annual Index PDF Author:
Publisher:
ISBN:
Category : Research
Languages : en
Pages : 948

Book Description
Sections 1-2. Keyword Index.--Section 3. Personal author index.--Section 4. Corporate author index.-- Section 5. Contract/grant number index, NTIS order/report number index 1-E.--Section 6. NTIS order/report number index F-Z.

The Evaluation and Measurement of Library Services

The Evaluation and Measurement of Library Services PDF Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
ISBN: 1440855374
Category : Language Arts & Disciplines
Languages : en
Pages : 481

Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Library & Information Science Abstracts

Library & Information Science Abstracts PDF Author:
Publisher:
ISBN:
Category : Information science
Languages : en
Pages : 564

Book Description


Current Hawaiiana

Current Hawaiiana PDF Author:
Publisher:
ISBN:
Category : Hawaii
Languages : en
Pages : 302

Book Description


Journal

Journal PDF Author: Hawaii Library Association
Publisher:
ISBN:
Category : Library science
Languages : en
Pages : 502

Book Description


Government Reports Announcements & Index

Government Reports Announcements & Index PDF Author:
Publisher:
ISBN:
Category : Science
Languages : en
Pages : 1374

Book Description


Library & Information Sciences

Library & Information Sciences PDF Author:
Publisher:
ISBN:
Category : Information science
Languages : en
Pages : 502

Book Description