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Managing Workplace Conflict

Managing Workplace Conflict PDF Author: Paul Teague
Publisher:
ISBN: 9781910393079
Category :
Languages : en
Pages : 336

Book Description
This work is a systematic study of the genesis, operation and outcomes of alternative dispute resolution (ADR) in Ireland. ADR innovations are examined in the context of long-run changes in the pattern of conflict in the workplace and against the background of commercial and regulatory developments bearing on organizations.

Managing Workplace Conflict

Managing Workplace Conflict PDF Author: Paul Teague
Publisher:
ISBN: 9781910393079
Category :
Languages : en
Pages : 336

Book Description
This work is a systematic study of the genesis, operation and outcomes of alternative dispute resolution (ADR) in Ireland. ADR innovations are examined in the context of long-run changes in the pattern of conflict in the workplace and against the background of commercial and regulatory developments bearing on organizations.

Managing Workplace Conflict

Managing Workplace Conflict PDF Author: Bernadine Van Gramberg
Publisher: Federation Press
ISBN: 9781862875777
Category : Business & Economics
Languages : en
Pages : 260

Book Description
"Managing Workplace Conflict critically analyses Alternative Dispute Resolution (ADR) in Australian workplaces. It includes coverage of: various ADR techniques and the roles played by ADR practitioners in workplace conflict; the need for workplace grievance policies and the forms these can take; the suitability of ADR for various types of disputes; the effects of the Work Choices Act 2005 (Cth) on dispute resolution; and three case studies where ADR was utilised in workplace conflict and the experiences of both the human resource consultant and their clients. Managing Workplace Conflict is written against the background of a rapidly changing Australian labour market. It argues that ADR in the Australian workplace needs to be conducted with an understanding of the changed industrial relations environment and the power differences between key workplace stakeholders, as well as commitment to ethical practice and workplace justice. It presents the key concepts central to the practice of ADR in Australia and provides a practical, useable reference book for both the professional and the student." -- back cover

Labour Dispute Resolution

Labour Dispute Resolution PDF Author: John Brand
Publisher: Juta and Company Ltd
ISBN: 9780702179556
Category : Business & Economics
Languages : en
Pages : 332

Book Description
This second edition contains a new section on dispute resolution in the public sector.

Alternative Dispute Resolution

Alternative Dispute Resolution PDF Author: Jay E. Grenig
Publisher:
ISBN:
Category : Arbitration and award
Languages : en
Pages : 842

Book Description


Alternative Dispute Resolution

Alternative Dispute Resolution PDF Author:
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 212

Book Description


The Handbook of Dispute Resolution

The Handbook of Dispute Resolution PDF Author: Michael L. Moffitt
Publisher: John Wiley & Sons
ISBN: 1118429834
Category : Law
Languages : en
Pages : 580

Book Description
This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.

Contemporary Issues in Employment Relations

Contemporary Issues in Employment Relations PDF Author: David Lewin
Publisher: Cornell University Press
ISBN: 9780913447925
Category : Business & Economics
Languages : en
Pages : 324

Book Description
Provides a new thematic treatment of key employment relations issues. Includes : collective bargaining, worker disability, the return to work, alternative dispute resolution, managerial misclassification and violations of overtime law, new developments in performance-based pay, and retirement from work and managing one's own money.

Online Dispute Resolution For Business

Online Dispute Resolution For Business PDF Author: Colin Rule
Publisher: John Wiley & Sons
ISBN: 0787967769
Category : Business & Economics
Languages : en
Pages : 338

Book Description
In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.

Mediation Success

Mediation Success PDF Author: Amy L. Lieberman
Publisher: CreateSpace
ISBN: 9781475012033
Category : Business & Economics
Languages : en
Pages : 158

Book Description
When employers and employees wage war in the workplace, nobody wins. Workplace conflict that escalates into a lengthy ordeal costs more than money: both employers and employees suffer damages to their health, home life, personal, and professional relationships, and to the productivity of the business. There is a better way. Professional mediator Amy Lieberman is on a mission to get all businesses to wholeheartedly embrace mediation. In this book you will learn the secrets to resolving conflict and restoring peace. Discover an accelerated way for employers and employees to get conflicts out in the open, to find resolutions both sides can live with, and to get back to the productive business of work and life.

Managing Conflict

Managing Conflict PDF Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321

Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.