Performance of U.S. Airlines in Implementing Selected Provisions of the Airline Customer Service Commitment: Follow-up Review PDF Download
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Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 14
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation Publisher: ISBN: Category : Transportation Languages : en Pages : 238
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 11
Author: Publisher: ISBN: Category : Air travel Languages : en Pages :
Book Description
The Office of Inspector General of the U.S. Department of Transportation presents the full text of "Interim Report on Airline Customer Service Commitment," published June 2000. The report discusses customer service improvements among the airline industry in such areas as fare, delays and cancellations, ticket refunds, baggage delivery, bumped passengers, and customer complaints.
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 22
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 312