Adaptive Support of Knowledge Work by Analysis of User Objectives PDF Download

Author: Matthäus Martynus
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Author: Nathaniel Palmer
Publisher: Future Strategies Inc.
ISBN: 0986321443
Category : Business & Economics
Languages : en
Pages : 232

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Book Description
Best Practices for Knowledge Workers describes ACM, in non-technical terms, in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. Business readers will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews

Author: Peter Brusilovski
Publisher: Springer Science & Business Media
ISBN: 3540720782
Category : Computers
Languages : en
Pages : 770

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This state-of-the-art survey provides a systematic overview of the ideas and techniques of the adaptive Web and serves as a central source of information for researchers, practitioners, and students. The volume constitutes a comprehensive and carefully planned collection of chapters that map out the most important areas of the adaptive Web, each solicited from the experts and leaders in the field.

Author: Reinhard Oppermann
Publisher: Routledge
ISBN: 135146891X
Category : Technology & Engineering
Languages : en
Pages : 274

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The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals. Flexcel enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn. HyPlan implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials. Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively. This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

Author: Paul De Bra
Publisher: Springer
ISBN: 364213470X
Category : Computers
Languages : en
Pages : 445

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Book Description
This book constitutes the proceedings of the Second International Conference on User Modeling, Adaptation, and Personalization, held on Big Island, HI, USA, in June 2010. This annual conference was merged from the biennial conference series User Modeling, UM, and the conference on Adaptive Hypermedia and Adaptive Web-Based Systems, AH. The 26 long papers and 6 short papers presented together with 7 doctoral consortium papers, 2 invited talks, and 4 industry panel papers were carefully reviewed and selected from 161 submissions. The tutorials and workshops were organized in topical sections on intelligent techniques for web personalization and recommender systems; pervasive user modeling and personalization; user models for motivational systems; adaptive collaboration support; architectures and building blocks of web-based user adaptive systems; adaptation and personalization in e-b/learning using pedagogic conversational agents; and user modeling and adaptation for daily routines.

Author: Nathaniel Palmer
Publisher: Future Strategies Inc.
ISBN: 0984976442
Category : Business & Economics
Languages : en
Pages : 235

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Book Description
Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. How Knowledge Workers Get Things Done describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategist, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM. Keith Swenson points out, "We are seeing a fundamental shift in our workforce, and in the ways they need to be managed. Not only are companies engaging their customers in new ways, but managers are engaging workers in similarly transformed ways." In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows the ground-breaking ACM publications, Taming the Unpredictable and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1522556443
Category : Computers
Languages : en
Pages : 2390

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Book Description
Ongoing advancements in modern technology have led to significant developments in intelligent systems. With the numerous applications available, it becomes imperative to conduct research and make further progress in this field. Intelligent Systems: Concepts, Methodologies, Tools, and Applications contains a compendium of the latest academic material on the latest breakthroughs and recent progress in intelligent systems. Including innovative studies on information retrieval, artificial intelligence, and software engineering, this multi-volume book is an ideal source for researchers, professionals, academics, upper-level students, and practitioners interested in emerging perspectives in the field of intelligent systems.

Author: Keith Sherringham
Publisher: Springer Nature
ISBN: 9811512248
Category : Business & Economics
Languages : en
Pages : 593

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Book Description
This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.

Author: Judith Masthoff
Publisher: Springer
ISBN: 3642314546
Category : Computers
Languages : en
Pages : 412

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Book Description
This book constitutes the refereed proceedings of the 20 th International Conference on User Modeling, Adaptation, and Personalization, held in Montreal, Canada, in July 2012. The 22 long and 7 short papers of the Research Paper Track presented were carefully reviewed and selected from 101 submissions. The papers are organized in topical sections on user engagement; trust; user motivation, attention, and effort; recommender systems (including topics such as matrix factorization, critiquing, noise and spam in recommender systems); user centered design and evaluation; educational data mining; modeling learners; user models in microblogging; and visualization. The Industry Paper Track covered innovative commercial implementations or applications of UMAP technologies, and experience in applying recent research advances in practice. 2 long and 1 short papers were accepted of 5 submissions.

Author: Joseph Konstan
Publisher: Springer
ISBN: 3642223621
Category : Computers
Languages : en
Pages : 480

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Book Description
This book constitutes the proceedings of the third annual conference under the UMAP title, aptation, which resulted from the merger in 2009 of the successful biannual User Modeling (UM) and Adaptive Hypermedia (AH) conference series, held on Girona, Spain, in July 2011. The 27 long papers and 6 short papers presented together with15 doctoral consortium papers, 2 invited talks, and 3 industry panel papers were carefully reviewed and selected from 164 submissions. The tutorials and workshops were organized in topical sections on designing adaptive social applications, semantic adaptive social Web, and designing and evaluating new generation user modeling.