Author: Publisher:
ISBN: 9781337599276
Category :
Languages : en
Pages :
Book Description
A+ Guide to It Technical Support + It Technical Support Troubleshooting Pocket Guide + Labconnection, 12-month Access
Author: CompTIA A+ Guide to IT Technical Support
Author: A+ Guide to IT Technical Support Hardware and Software + LabConnection, 2 Terms 12 Months Printed Access Card + MindTap PC Repair, 1 Term 6 Months Printed Access Card
Author: A+ Guide to IT Technical Support Hardware and Software + Lab Manual + LabConnection, 2 Terms 12 Months Access Card + MindTap PC Repair, 1 Term 6 Months Access Card
Author: Jean AndrewsPublisher:
ISBN: 9781337367790
Category :
Languages : en
Pages :
Book Description
A Beginner's Guide To Understanding Technical Support
Author: Jose D. AfablePublisher: iUniverse
ISBN: 0595225748
Category : Computers
Languages : en
Pages : 110
Book Description
A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.
A+ Guide to It Technical Support Hardware and Software + Lab Manual + Labconnection, 2 Terms 12 Months Access Card
Author: Jean AndrewsPublisher:
ISBN: 9781337379809
Category :
Languages : en
Pages :
Book Description
A+ Guide to It Technical Support Hardware and Software + Lab Manual + Mindtap PC Repair, 2 Terms 12 Months Printed Access Card
Author: A+ Guide to It Technical Support + Lms Integrated for Mindtap PC Repair, 2-term Access
Author: The IT Support Handbook
Author: Mike HalseyPublisher: Apress
ISBN: 1484251334
Category : Computers
Languages : en
Pages : 199
Book Description
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
A+ Guide to Hardware + It Technical Support Troubleshooting Pocket Guide + Lab Manual
Author: Jean AndrewsPublisher:
ISBN: 9781337735377
Category :
Languages : en
Pages :
Book Description