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Author: Susan Cramm Publisher: Harvard Business Press ISBN: 1422131661 Category : Business enterprises Languages : en Pages : 203
Book Description
Why can't operational managers ever get what they really want from IT? Why is the relationship so fraught with frustration from all parties? IT managers and business leaders simply don't understand each other, the way they think, the pressures they face, and the goals they are trying to achieve. Enter Susan Cramm, the prospective Deborah Tannen of the Business-IT relationship. - Personality-wise, if men are from Mars and women are from Venus, then the IT people are from Microsoft and their business partners are from Apple - In spite of great effort to become more business-smart, line and IT managers have very different backgrounds and experiences which make it difficult to communicate what they do and why and how they do it - Different pressures and incentives further increase the difficulty of forming positive IT-business relationships. While line managers need to "get 'er done now" to support the needs of their function or units (or pay the price in terms of near term business results and bonuses), IT managers need to "get 'er done right" to support the longer term needs of the enterprise (or pay the price in terms of fragmented, fragile systems.) The key to reconciling these and other differences is to figure out how to manage the paradox. If you want to get what you want from IT, you need to shift your perspective and look through the eyes of your IT partners. Doing so will allow you to develop a single version of "truth" and give you the insight necessary to change the relationship for the better. Similarly, this book will help dispel the notion that managers can "hand off" their IT responsibility to the IT organization and will provide the tools to incorporate the management of IT into their daily leadership agenda and repertoire. Business leaders should assume accountability for IT, much as they have assumed accountability for the management of the financial and human resource asset, and build the necessary capabilities into their organization. The core ideas in this book also promise to have applicability to managing other relationships between business units and specialized service providers. Think supply-chain management, or better yet, graphic design.
Author: Susan Cramm Publisher: Harvard Business Press ISBN: 1422131661 Category : Business enterprises Languages : en Pages : 203
Book Description
Why can't operational managers ever get what they really want from IT? Why is the relationship so fraught with frustration from all parties? IT managers and business leaders simply don't understand each other, the way they think, the pressures they face, and the goals they are trying to achieve. Enter Susan Cramm, the prospective Deborah Tannen of the Business-IT relationship. - Personality-wise, if men are from Mars and women are from Venus, then the IT people are from Microsoft and their business partners are from Apple - In spite of great effort to become more business-smart, line and IT managers have very different backgrounds and experiences which make it difficult to communicate what they do and why and how they do it - Different pressures and incentives further increase the difficulty of forming positive IT-business relationships. While line managers need to "get 'er done now" to support the needs of their function or units (or pay the price in terms of near term business results and bonuses), IT managers need to "get 'er done right" to support the longer term needs of the enterprise (or pay the price in terms of fragmented, fragile systems.) The key to reconciling these and other differences is to figure out how to manage the paradox. If you want to get what you want from IT, you need to shift your perspective and look through the eyes of your IT partners. Doing so will allow you to develop a single version of "truth" and give you the insight necessary to change the relationship for the better. Similarly, this book will help dispel the notion that managers can "hand off" their IT responsibility to the IT organization and will provide the tools to incorporate the management of IT into their daily leadership agenda and repertoire. Business leaders should assume accountability for IT, much as they have assumed accountability for the management of the financial and human resource asset, and build the necessary capabilities into their organization. The core ideas in this book also promise to have applicability to managing other relationships between business units and specialized service providers. Think supply-chain management, or better yet, graphic design.
Author: Robert J. Benson Publisher: John Wiley & Sons ISBN: 1118853520 Category : Business & Economics Languages : en Pages : 443
Book Description
Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners. While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change. Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business Addresses the effects of turbulence on business and IT Focuses on developing partnerships and trust with business With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.
Author: Naomi Danis Publisher: POW! Kids Books ISBN: 9781576878743 Category : Juvenile Fiction Languages : en Pages : 0
Book Description
In spare, poignant, direct prose, I Hate Everyone paints a nuanced and honest portrait of the complex emotional lives of children. "I hate everyone." In your worst mood, it's a phrase you might want to shout out loud, even if, deep down, you don't really mean it. Set at a birthday party, this disgruntled, first-person story portrays the confusing feelings that sometimes make it impossible to be nice, even-or especially-when everyone else is in a partying mode. A gorgeous, poetic contemplation, sure to elicit a reaction from readers. A worthy successor toAlexander and the Terrible, Horrible, No Good, Very Bad Day.
Author: Scott Cohen Publisher: Workman Publishing ISBN: 9780761133216 Category : Humor Languages : en Pages : 426
Book Description
Perfect for the curmudgeon in all of us, a hilarious compilation of life's little annoyances chronicles the irritations and challenges of everyday life and provides the satisfaction that at least other people notice them too. Original.
Author: Melissa A. Click Publisher: NYU Press ISBN: 1479805270 Category : Social Science Languages : en Pages : 355
Book Description
A revealing look at the pleasure we get from hating figures like politicians, celebrities, and TV characters, showcased in approaches that explore snark, hate-watching, and trolling The work of a fan takes many forms: following a favorite celebrity on Instagram, writing steamy fan fiction fantasies, attending meet-and-greets, and creating fan art as homages to adored characters. While fandom that manifests as feelings of like and love are commonly understood, examined less frequently are the equally intense, but opposite feelings of dislike and hatred. Disinterest. Disgust. Hate. This is anti-fandom. It is visible in many of the same spaces where you see fandom: in the long lines at ComicCon, in our politics, and in numerous online forums like Twitter, Tumblr, Reddit, and the ever dreaded comments section. This is where fans and fandoms debate and discipline. This is where we love to hate. Anti-Fandom,a collection of 15 original and innovative essays, provides a framework for future study through theoretical and methodological exemplars that examine anti-fandom in the contemporary digital environment through gender, generation, sexuality, race, taste, authenticity, nationality, celebrity, and more. From hatewatching Girls and Here Comes Honey Boo Boo to trolling celebrities and their characters on Twitter, these chapters ground the emerging area of anti-fan studies with a productive foundation. The book demonstrates the importance of constructing a complex knowledge of emotion and media in fan studies. Its focus on the pleasures, performances, and practices that constitute anti-fandom will generate new perspectives for understanding the impact of hate on our identities, relationships, and communities.
Author: Devora Zack Publisher: Berrett-Koehler Publishers ISBN: 1609945751 Category : Business & Economics Languages : en Pages : 178
Book Description
Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.
Author: Susan Cramm
Author: Susan Cramm
Author: Robert J. Benson
Author: Naomi Danis
Author: 
Author: 
Author: Scott Cohen
Author: Melissa A. Click
Author: John Bartlett
Author: Devora Zack
Author: David Levithan