The Zero Defects Option PDF Download

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The Zero Defects Option

The Zero Defects Option PDF Author: Crosby Company, The
Publisher:
ISBN: 9780980219203
Category : Organizational effectiveness
Languages : en
Pages : 100

Book Description
"The Zero Defects Option" was written to explain the leader's role in producing error-free products and services. It is the only book that correctly explains the Zero Defects (ZD) concept and contains the Seven Principles of Defect Prevention that make ZD work.
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