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Author: B. Joseph Pine II Publisher: Harvard Business Press ISBN: 1633697983 Category : Business & Economics Languages : en Pages : 412
Book Description
Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.
Author: Alicia Cook Publisher: Andrews McMeel Publishing ISBN: 1449487858 Category : Poetry Languages : en Pages : 229
Book Description
Structured like an old-school mix-tape, Stuff I've Been Feeling Lately is Alicia Cook's lyric message to anyone who has dealt with addiction. "Side A" touches on all aspects of the human condition: life, death, love, trauma, and growth. "Side B" contains haunting black-out remixes of those poems.
Author: Bess Kalb Publisher: Vintage ISBN: 0525654720 Category : Biography & Autobiography Languages : en Pages : 224
Book Description
NATIONAL BESTSELLER ONE OF THE BEST BOOKS OF THE YEAR: VOGUE • FORBES • BOOKPAGE • NEW YORK POST • WIRED “I have not been as profoundly moved by a book in years.” —Jodi Picoult Even after she left home for Hollywood, Emmy-nominated TV writer Bess Kalb saved every voicemail her grandmother Bobby Bell ever left her. Bobby was a force—irrepressible, glamorous, unapologetically opinionated. Bobby doted on Bess; Bess adored Bobby. Then, at ninety, Bobby died. But in this debut memoir, Bobby is speaking to Bess once more, in a voice as passionate as it ever was in life. Recounting both family lore and family secrets, Bobby brings us four generations of indomitable women and the men who loved them. There’s Bobby’s mother, who traveled solo from Belarus to America in the 1880s to escape the pogroms, and Bess’s mother, a 1970s rebel who always fought against convention. But it was Bobby and Bess who always had the most powerful bond: Bobby her granddaughter’s fiercest supporter, giving Bess unequivocal love, even if sometimes of the toughest kind. Nobody Will Tell You This But Me marks the creation of a totally new, virtuosic form of memoir: a reconstruction of a beloved grandmother’s words and wisdom to tell her family’s story with equal parts poignancy and hilarity.
Author: Kikori Morino Publisher: Seven Seas Entertainment ISBN: 1642753084 Category : Young Adult Fiction Languages : en Pages : 184
Book Description
'"A young girl named Nagi and a giant spider make an unusual pair in this post-apocalyptic story, but living in the mountains is lonely, and they''ve managed to find each other. Join them in their strangely sweet domestic bliss as they spend their days sharing tea and throwing picnics, proving that love (and delicious food) can bring together even the most unlikely of friends. "'
Author: Laura Nowlin Publisher: Sourcebooks, Inc. ISBN: 1402277849 Category : Juvenile Fiction Languages : en Pages : 338
Book Description
If he had been with me everything would have been different... I wasn't with Finn on that August night. But I should've been. It was raining, of course. And he and Sylvie were arguing as he drove down the slick road. No one ever says what they were arguing about. Other people think it's not important. They do not know there is another story. The story that lurks between the facts. What they do not know—the cause of the argument—is crucial. So let me tell you...
Author: Pseudonymous Bosch Publisher: Little, Brown Books for Young Readers ISBN: 0316041033 Category : Juvenile Fiction Languages : en Pages : 319
Book Description
Beware! Dangerous secrets lie between the pages of this book. OK, I warned you. But if you think I'll give anything away, or tell you that this is the sequel to my first literary endeavor, The Name of This Book is Secret, you're wrong. I'm not going to remind you of how we last left our heroes, Cass and Max-Ernest, as they awaited intiation into the mysterious Terces Society, or the ongoing fight against the evil Dr. L and Ms. Mauvais. I certainly won't be telling you about how the kids stumble upon the Museum of Magic, where they finally meet the amazing Pietro! Oh, blast! I've done it again. Well, at least I didn't tell you about the missing Sound Prism, the nefarious Lord Pharaoh, or the mysterious creature born in a bottle over 500 years ago, the key to the biggest secret of all. I really can't help myself, now can I? Let's face it - if you're reading this, it's too late.
Author: Lauren Fox Publisher: Vintage ISBN: 1101947810 Category : Fiction Languages : en Pages : 273
Book Description
A NEW YORK TIMES NOTABLE BOOK • NEW YORK TIMES BESTSELLER • An achingly beautiful work of historical fiction that moves between Germany on the eve of World War II and present-day Wisconsin, unspooling a thread of love, longing, and the powerful bonds of family. • A TODAY SHOW #ReadWithJenna BOOK CLUB PICK! Based on the author’s own family letters, Send for Me tells the story of Annelise, a young woman in prewar Germany. Growing up working at her parents’ popular bakery, she's always imagined a future full of delicious possibilities. Despite rumors that anti-Jewish sentiment is on the rise, Annelise and her parents can’t quite believe that it will affect them; they’re hardly religious. But as she falls in love, marries, and gives birth to her daughter, the dangers grow closer. Soon Annelise and her husband are given the chance to leave for America, but they must go without her parents, whose future and safety are uncertain. Two generations later in a small Midwestern city, Annelise’s granddaughter, Clare, is a young woman newly in love. But when she stumbles upon a trove of the letters her great-grandmother wrote from Germany after Annelise's departure, she sees the history of her family’s sacrifices in a new light, leading her to question whether she can still honor the past while planning for her future.
Author: Susan Allen
Author: Susan Allen
Author: Susan Allen
Author: David Jackman Whitin
Author: B. Joseph Pine II
Author: Alicia Cook
Author: Bess Kalb
Author: Kikori Morino
Author: Laura Nowlin
Author: Pseudonymous Bosch
Author: Lauren Fox