Author: Eugene Salomon
Publisher: HarperCollins UK
ISBN: 0007500963
Category : Biography & Autobiography
Languages : en
Pages : 398
Book Description
Driving a cab for more than 30 years Gene Salomon has collected a remarkable selection of stories. He shares the very best in this unforgettable memoir.
Confessions of a New York Taxi Driver (The Confessions Series)
Author: Eugene Salomon
Publisher: HarperCollins UK
ISBN: 0007500963
Category : Biography & Autobiography
Languages : en
Pages : 398
Book Description
Driving a cab for more than 30 years Gene Salomon has collected a remarkable selection of stories. He shares the very best in this unforgettable memoir.
Publisher: HarperCollins UK
ISBN: 0007500963
Category : Biography & Autobiography
Languages : en
Pages : 398
Book Description
Driving a cab for more than 30 years Gene Salomon has collected a remarkable selection of stories. He shares the very best in this unforgettable memoir.
Taxi Driver Wisdom
Author: Risa Mickenberg
Publisher: Chronicle Books
ISBN: 1452158207
Category : Humor
Languages : en
Pages : 179
Book Description
“Insights on love, pleasure, fate, and other topics” collected from conversations with New York City cabbies (AM New York). The worse a town’s economy is, the better looking the guys who work at the local gas station are. I see more of what is going on around me because I am not concerned with finding a parking place. There is no chivalry. For that you have to go upstate. Real taxi drivers know more than how to get you there without a GPS—often, they know how to get you there in life. This twentieth anniversary edition of the wise and hilarious classic, as true now as ever, is a celebration of the witty, philosophical perspective on human nature culled from real quotations from real cab drivers who’ve been around the block.
Publisher: Chronicle Books
ISBN: 1452158207
Category : Humor
Languages : en
Pages : 179
Book Description
“Insights on love, pleasure, fate, and other topics” collected from conversations with New York City cabbies (AM New York). The worse a town’s economy is, the better looking the guys who work at the local gas station are. I see more of what is going on around me because I am not concerned with finding a parking place. There is no chivalry. For that you have to go upstate. Real taxi drivers know more than how to get you there without a GPS—often, they know how to get you there in life. This twentieth anniversary edition of the wise and hilarious classic, as true now as ever, is a celebration of the witty, philosophical perspective on human nature culled from real quotations from real cab drivers who’ve been around the block.
7 Tenets of Taxi Terry (PB)
Author: Scott McKain
Publisher: McGraw Hill Professional
ISBN: 0071822216
Category : Business & Economics
Languages : en
Pages : 209
Book Description
Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to consistently deliver a level of service that makes you and your business distinctive in the hearts and minds of your customers. You will want every person in your company to read this book and apply its lessons." -- Randy G. Pennington, author of the award-winning bestseller Make Change Work "This book is another masterpiece from the brilliant business mind of Scott McKain." -- Patricia Fripp, CSP, CPAE, former president of the National Speakers Association and a leading executive speech coach "I have loved the story of Taxi Terry every time I've heard Scott tell it. It's entertaining, funny, and always a crowd pleaser. In this great book, Scott gives you a chance to go deeper into the story and learn the lessons you need to deliver a great customer service experience." -- Larry Winget, television personality and six-time bestselling author of Grow a Pair and Shut Up, Stop Whining, and Get a Life!
Publisher: McGraw Hill Professional
ISBN: 0071822216
Category : Business & Economics
Languages : en
Pages : 209
Book Description
Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to consistently deliver a level of service that makes you and your business distinctive in the hearts and minds of your customers. You will want every person in your company to read this book and apply its lessons." -- Randy G. Pennington, author of the award-winning bestseller Make Change Work "This book is another masterpiece from the brilliant business mind of Scott McKain." -- Patricia Fripp, CSP, CPAE, former president of the National Speakers Association and a leading executive speech coach "I have loved the story of Taxi Terry every time I've heard Scott tell it. It's entertaining, funny, and always a crowd pleaser. In this great book, Scott gives you a chance to go deeper into the story and learn the lessons you need to deliver a great customer service experience." -- Larry Winget, television personality and six-time bestselling author of Grow a Pair and Shut Up, Stop Whining, and Get a Life!
Driven
Author: Marcello Di Cintio
Publisher: Biblioasis
ISBN: 1771963859
Category : Social Science
Languages : en
Pages : 271
Book Description
Shortlisted for the Bressani Literary Prize • A Globe and Mail Book of the Year • A CBC Books Best Canadian Nonfiction of 2021 In conversations with drivers ranging from veterans of foreign wars to Indigenous women protecting one another, Di Cintio explores the borderland of the North American taxi. “The taxi,” writes Marcello Di Cintio, “is a border.” Occupying the space between public and private, a cab brings together people who might otherwise never have met—yet most of us sit in the back and stare at our phones. Nowhere else do people occupy such intimate quarters and share so little. In a series of interviews with drivers, their backgrounds ranging from the Iraqi National Guard, to the Westboro Baptist Church, to an arranged marriage that left one woman stranded in a foreign country with nothing but a suitcase, Driven seeks out those missed conversations, revealing the unknown stories that surround us. Travelling across borders of all kinds, from battlefields and occupied lands to midnight fares and Tim Hortons parking lots, Di Cintio chronicles the many journeys each driver made merely for the privilege to turn on their rooflight. Yet these lives aren’t defined by tragedy or frustration but by ingenuity and generosity, hope and indomitable hard work. From night school and sixteen-hour shifts to schemes for athletic careers and the secret Shakespeare of Dylan’s lyrics, Di Cintio’s subjects share the passions and triumphs that drive them. Like the people encountered in its pages, Driven is an unexpected delight, and that most wondrous of all things: a book that will change the way you see the world around you. A paean to the power of personality and perseverance, it’s a compassionate and joyful tribute to the men and women who take us where we want to go.
Publisher: Biblioasis
ISBN: 1771963859
Category : Social Science
Languages : en
Pages : 271
Book Description
Shortlisted for the Bressani Literary Prize • A Globe and Mail Book of the Year • A CBC Books Best Canadian Nonfiction of 2021 In conversations with drivers ranging from veterans of foreign wars to Indigenous women protecting one another, Di Cintio explores the borderland of the North American taxi. “The taxi,” writes Marcello Di Cintio, “is a border.” Occupying the space between public and private, a cab brings together people who might otherwise never have met—yet most of us sit in the back and stare at our phones. Nowhere else do people occupy such intimate quarters and share so little. In a series of interviews with drivers, their backgrounds ranging from the Iraqi National Guard, to the Westboro Baptist Church, to an arranged marriage that left one woman stranded in a foreign country with nothing but a suitcase, Driven seeks out those missed conversations, revealing the unknown stories that surround us. Travelling across borders of all kinds, from battlefields and occupied lands to midnight fares and Tim Hortons parking lots, Di Cintio chronicles the many journeys each driver made merely for the privilege to turn on their rooflight. Yet these lives aren’t defined by tragedy or frustration but by ingenuity and generosity, hope and indomitable hard work. From night school and sixteen-hour shifts to schemes for athletic careers and the secret Shakespeare of Dylan’s lyrics, Di Cintio’s subjects share the passions and triumphs that drive them. Like the people encountered in its pages, Driven is an unexpected delight, and that most wondrous of all things: a book that will change the way you see the world around you. A paean to the power of personality and perseverance, it’s a compassionate and joyful tribute to the men and women who take us where we want to go.
Hack
Author: Dmitry Samarov
Publisher: University of Chicago Press
ISBN: 0226734749
Category : Biography & Autobiography
Languages : en
Pages : 136
Book Description
Cabdrivers and their yellow taxis are as much a part of the cityscape as the high-rise buildings and the subway. We hail them without thought after a wearying day at the office or an exuberant night on the town. And, undoubtedly, taxi drivers have stories to tell—of farcical local politics, of colorful passengers, of changing neighborhoods and clandestine shortcuts. No one knows a city’s streets—and thus its heart—better than its cabdrivers. And from behind the wheel of his taxi, Dmitry Samarov has seen more of Chicago than most Chicagoans will hope to experience in a lifetime. An artist and painter trained at the School of the Art Institute of Chicago, Samarov began driving a cab in 1993 to make ends meet, and he’s been working as a taxi driver ever since. In Hack: Stories from a Chicago Cab, he recounts tales that will delight, surprise, and sometimes shock the most seasoned urbanite. We follow Samarov through the rhythms of a typical week, as he waits hours at the garage to pick up a shift, ferries comically drunken passengers between bars, delivers prostitutes to their johns, and inadvertently observes drug deals. There are long waits with other cabbies at O’Hare, vivid portraits of street corners and their regular denizens, amorous Cubs fans celebrating after a game at Wrigley Field, and customers who are pleasantly surprised that Samarov is white—and tell him so. Throughout, Samarov’s own drawings—of his fares, of the taxi garage, and of a variety of Chicago street scenes—accompany his stories. In the grand tradition of Nelson Algren, Saul Bellow, Mike Royko, and Studs Terkel, Dmitry Samarov has rendered an entertaining, poignant, and unforgettable vision of Chicago and its people.
Publisher: University of Chicago Press
ISBN: 0226734749
Category : Biography & Autobiography
Languages : en
Pages : 136
Book Description
Cabdrivers and their yellow taxis are as much a part of the cityscape as the high-rise buildings and the subway. We hail them without thought after a wearying day at the office or an exuberant night on the town. And, undoubtedly, taxi drivers have stories to tell—of farcical local politics, of colorful passengers, of changing neighborhoods and clandestine shortcuts. No one knows a city’s streets—and thus its heart—better than its cabdrivers. And from behind the wheel of his taxi, Dmitry Samarov has seen more of Chicago than most Chicagoans will hope to experience in a lifetime. An artist and painter trained at the School of the Art Institute of Chicago, Samarov began driving a cab in 1993 to make ends meet, and he’s been working as a taxi driver ever since. In Hack: Stories from a Chicago Cab, he recounts tales that will delight, surprise, and sometimes shock the most seasoned urbanite. We follow Samarov through the rhythms of a typical week, as he waits hours at the garage to pick up a shift, ferries comically drunken passengers between bars, delivers prostitutes to their johns, and inadvertently observes drug deals. There are long waits with other cabbies at O’Hare, vivid portraits of street corners and their regular denizens, amorous Cubs fans celebrating after a game at Wrigley Field, and customers who are pleasantly surprised that Samarov is white—and tell him so. Throughout, Samarov’s own drawings—of his fares, of the taxi garage, and of a variety of Chicago street scenes—accompany his stories. In the grand tradition of Nelson Algren, Saul Bellow, Mike Royko, and Studs Terkel, Dmitry Samarov has rendered an entertaining, poignant, and unforgettable vision of Chicago and its people.
Today in the Taxi
Author: Sean Singer
Publisher: Tupelo Press
ISBN: 1946482854
Category : Poetry
Languages : en
Pages : 75
Book Description
From the passenger seat of Sean Singer’s taxicab, we witness New York’s streets livid and languid with story and contemplation that give us awareness and aliveness with each trip across the asphalt and pavement. Laced within each fare is an illumination of humanity’s intimate music, of the poet’s inner journey—a signaling at each crossroad of our frailty and effervescence. This is a guidebook toward a soundscape of higher meaning, with the gridded Manhattan streets as a scoring field. Jump in the back and dig the silence between the notes that count the most in each unique moment this poet brings to the page. “Sean Singer’s radiant and challenging body of work involves, much like Whitman’s, nothing less than the ongoing interrogation of what a poem is. In this way his books are startlingly alive... I love in this work the sense that I am the grateful recipient of Singer’s jazzy curation as I move from page to page. Today in the Taxi is threaded through with quotes from Kafka, facts about jazz musicians, musings from various thinkers, from a Cathar fragment to Martin Buber to Arthur Eddington to an anonymous comedian. The taxi is at once a real taxi and the microcosm of a world—at times the speaker seems almost like Charon ferrying his passengers, as the nameless from all walks and stages of life step in and out his taxi. I am reminded of Calvino’s Invisible Cities, of Sebald’s The Rings of Saturn... Today in the Taxi is intricate, plain, suggestive, deeply respectful of the reader, and utterly absorbing. Like Honey and Smoke before it, which was one of the best poetry books of the last decade, this is work of the highest order.” —Laurie Sheck
Publisher: Tupelo Press
ISBN: 1946482854
Category : Poetry
Languages : en
Pages : 75
Book Description
From the passenger seat of Sean Singer’s taxicab, we witness New York’s streets livid and languid with story and contemplation that give us awareness and aliveness with each trip across the asphalt and pavement. Laced within each fare is an illumination of humanity’s intimate music, of the poet’s inner journey—a signaling at each crossroad of our frailty and effervescence. This is a guidebook toward a soundscape of higher meaning, with the gridded Manhattan streets as a scoring field. Jump in the back and dig the silence between the notes that count the most in each unique moment this poet brings to the page. “Sean Singer’s radiant and challenging body of work involves, much like Whitman’s, nothing less than the ongoing interrogation of what a poem is. In this way his books are startlingly alive... I love in this work the sense that I am the grateful recipient of Singer’s jazzy curation as I move from page to page. Today in the Taxi is threaded through with quotes from Kafka, facts about jazz musicians, musings from various thinkers, from a Cathar fragment to Martin Buber to Arthur Eddington to an anonymous comedian. The taxi is at once a real taxi and the microcosm of a world—at times the speaker seems almost like Charon ferrying his passengers, as the nameless from all walks and stages of life step in and out his taxi. I am reminded of Calvino’s Invisible Cities, of Sebald’s The Rings of Saturn... Today in the Taxi is intricate, plain, suggestive, deeply respectful of the reader, and utterly absorbing. Like Honey and Smoke before it, which was one of the best poetry books of the last decade, this is work of the highest order.” —Laurie Sheck
The Knowledge
Author: Tom Hutley
Publisher:
ISBN: 9781797788654
Category :
Languages : en
Pages : 110
Book Description
To become a London black cab driver aspiring students have to undergo a unique and arduous exam process formally known as; The Knowledge.Join Tom Hutley as he describes his own personal journey, sharing unique insights and tips as to how he reached the required standard to become one of London's elite few.
Publisher:
ISBN: 9781797788654
Category :
Languages : en
Pages : 110
Book Description
To become a London black cab driver aspiring students have to undergo a unique and arduous exam process formally known as; The Knowledge.Join Tom Hutley as he describes his own personal journey, sharing unique insights and tips as to how he reached the required standard to become one of London's elite few.
Driving Hungry
Author: Layne Mosler
Publisher: Vintage
ISBN: 0345802683
Category : Biography & Autobiography
Languages : en
Pages : 307
Book Description
Adrift in Buenos Aires, Layne Mosler was hungry—for an excellent (and cheap) meal, for a great story, for a new direction. A chance recommendation from a taxi driver helped her find all these things, and sparked a quest that would take her to three cities, meeting people from all walks of life, and finding an array of unexpected flavors. A story about following your passion, the pleasures of not always knowing your destination, and the beauty of chance encounters, Driving Hungry is a vivid, and inspiring, read from first to last.
Publisher: Vintage
ISBN: 0345802683
Category : Biography & Autobiography
Languages : en
Pages : 307
Book Description
Adrift in Buenos Aires, Layne Mosler was hungry—for an excellent (and cheap) meal, for a great story, for a new direction. A chance recommendation from a taxi driver helped her find all these things, and sparked a quest that would take her to three cities, meeting people from all walks of life, and finding an array of unexpected flavors. A story about following your passion, the pleasures of not always knowing your destination, and the beauty of chance encounters, Driving Hungry is a vivid, and inspiring, read from first to last.
The Shanghai Free Taxi
Author: Frank Langfitt
Publisher: PublicAffairs
ISBN: 1610398157
Category : History
Languages : en
Pages : 297
Book Description
As any traveler knows, some of the best and most honest conversations take place during car rides. So, when a long-time NPR correspondent wanted to learn more about the real China, he started driving a cab--and discovered a country amid seismic political and economic change. China--America's most important competitor--is at a turning point. With economic growth slowing, Chinese people face inequality and uncertainty as their leaders tighten control at home and project power abroad. In this adventurous, original book, NPR correspondent Frank Langfitt describes how he created a free taxi service--offering rides in exchange for illuminating conversation--to go beyond the headlines and get to know a wide range of colorful, compelling characters representative of the new China. They include folks like "Beer," a slippery salesman who tries to sell Langfitt a used car; Rocky, a farm boy turned Shanghai lawyer; and Chen, who runs an underground Christian church and moves his family to America in search of a better, freer life. Blending unforgettable characters, evocative travel writing, and insightful political analysis, The Shanghai Free Taxi is a sharply observed and surprising book that will help readers make sense of the world's other superpower at this extraordinary moment.
Publisher: PublicAffairs
ISBN: 1610398157
Category : History
Languages : en
Pages : 297
Book Description
As any traveler knows, some of the best and most honest conversations take place during car rides. So, when a long-time NPR correspondent wanted to learn more about the real China, he started driving a cab--and discovered a country amid seismic political and economic change. China--America's most important competitor--is at a turning point. With economic growth slowing, Chinese people face inequality and uncertainty as their leaders tighten control at home and project power abroad. In this adventurous, original book, NPR correspondent Frank Langfitt describes how he created a free taxi service--offering rides in exchange for illuminating conversation--to go beyond the headlines and get to know a wide range of colorful, compelling characters representative of the new China. They include folks like "Beer," a slippery salesman who tries to sell Langfitt a used car; Rocky, a farm boy turned Shanghai lawyer; and Chen, who runs an underground Christian church and moves his family to America in search of a better, freer life. Blending unforgettable characters, evocative travel writing, and insightful political analysis, The Shanghai Free Taxi is a sharply observed and surprising book that will help readers make sense of the world's other superpower at this extraordinary moment.
Taxi!
Author: Biju Mathew
Publisher: Cornell University Press
ISBN: 9780801474392
Category : Business & Economics
Languages : en
Pages : 276
Book Description
Drawing on conversations with the drivers themselves, "Taxi!" details both the pressures and triumphs of life behind the wheel. Mathew reveals in this highly readable, fast-paced survey of New York's taxi business, that just about everything has been dramatically altered except the yellow paint.
Publisher: Cornell University Press
ISBN: 9780801474392
Category : Business & Economics
Languages : en
Pages : 276
Book Description
Drawing on conversations with the drivers themselves, "Taxi!" details both the pressures and triumphs of life behind the wheel. Mathew reveals in this highly readable, fast-paced survey of New York's taxi business, that just about everything has been dramatically altered except the yellow paint.